Note fondée sur 10 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Terrible, awful , untrustworthy
Publié le 27 juin 2024 sur HotelsFrom the outside the dining area looks clean but my room was dirty with spiderwebs. I had mentioned the water tank was empty but nothing was done to replace the jug.
The room wasn’t cleaned when i mentioned to owner he said only upon request. I had requested 1hr late checkout due to my ride will arrive at 11am but he said no I had to checkout at 10am because a group was coming in , he then cut off power and wifi at 8a I couldn’t take a shower and the heat was unbearable trying to pack with no AC or overhead fan were miserable.
When I inquired about no electricity he blamed the government I told him I had texted with other friends staying nearby places and they had electricity. That’s when he cut off wifi before my checkout time at 10am . I later inquired with other people around town they all had electricity! The owner lied ! Do not stay at this place. Website stated restrauant when I inquired about food as this place is in the middle of nowhere , his response was food not prepared. I wasn’t asking for free food but I had to eat and thought there’s a restaurant. I had to walk 2 kilometers to the nearest food place in hot & humid condition. He suggested I can bike but didn’t offered me a bike to ride into town . in fact I like a refund I was a solo female traveling for over 6wks not once was I out of electricity I was not a rowdy person,and being very quiet. I looked and found another place closer to town within 5mins walking distance. I do not recommend this place at all!
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Nayana , Gestion de l’hôtel
This lady check in time was 4.45 am . Our normal check in time is 2pm. But we allowed to her check in that time without any extra changes. There was no problem when the time of check out. At that time there was power cut at our guest area. Without power how WiFi work? How hot water shower work ?.. She didn't understand it.Unfortunately our review score fallen down due to her delusion. I recommend to take pschytric treatment for her.
par un voyageur
Publié le 11 févr. 2023 sur Hotels
Very nice property. Great people. Great price. Nothing around the place but very peaceful
Commentaires de Gestion de l’hôtel
11 févr. 2023 par Owner , Gestion de l’hôtel
Thanks for your comment sir...
par un voyageur
Nuevo
Publié le 26 févr. 2020 sur HotelsEstupenda habitación, muy nueva y limpia, así como el cuarto de baño. Familia estupenda
Commentaires de Gestion de l’hôtel
26 févr. 2020 par Manager, Gestion de l’hôtel
Thanks for your comments...
Recommandé
pour Tout le mondepar un voyageur de London
Lovely place
Publié le 19 août 2018 sur ExpediaI really liked it here. The family running this place are really lovely and helpful. They will put on a curry for you in the evening which is fantastic, and breakfast was great.
Location wise, you will need to borrow a bike to see the town and the ruins; the family can help you with that.
There is a lot of building work going on at the moment as they are adding an additional two floors, but that didn't detract from the overall experience.
If arriving by bus, you will need a tuc tuc to get there as it is a stretch from the centre of town.
Facilities are great but remember this is a family run business and not a hotel so don't expect a pool or anything like that. The rooms are very comfortable and the bathroom was fine.
Commentaires de Gestion de l’hôtel
20 août 2018 par Nuwandi, Gestion de l’hôtel
Thanks for your comments Sir.. ....
par un voyageur
Lovely night in Polonnaruwa
Publié le 18 août 2018 sur HotelsThe hotel is newly built and is extremely well designed and fitted out. The room was very comfortable, air conditioning very good, the wet room style bathroom was excellent. The owner and her small staff were very welcoming and friendly. I asked for a vegetarian evening meal when I arrived and was given a fantastic curry. Good advice was given on seeing the Polonnaruwa site. A lovely hotel and very comfortable one night stay.
Commentaires de Gestion de l’hôtel
18 août 2018 par Nuwandi , Gestion de l’hôtel
Thank you very much for your comments Madam.........
par un voyageur
Great quite location overlooking rice paddy.
Publié le 9 août 2018 sur HotelsGreat location. Tuk Tuk to ruins. Great hosts. New and clean accommodation with upper levels under construction. Sri Lankan food excellent, large servings and great value. Recommend.
Commentaires de Gestion de l’hôtel
9 août 2018 par Nuwandi , Gestion de l’hôtel
Thank you very much for your valuable comments Sir.......
par un voyageur
ホスピタリティが最高
Publié le 23 juin 2018 sur Hotels2017年秋に開業したばかりでとてもきれい。笑顔の素敵な一家での経営で、困ったことがあるときはもちろん、そうでないときも、彼らはまるで家族かのように、少し頑張りすぎかなと思うくらい、とても親切に応対してくれました。蚊が多かったのですが、ベーブのようなものを部屋用に貸してくれました。
新しいだけあって部屋はとてもきれい。ベッドのウレタン？もさすがにへたっていません。掛け布団はシーツ状のが1枚。シャワーは新しいボイラーがありお湯は出ますが湯量は少なめ。アメニティは石鹸と歯磨き粉のみ。スリッパはビーチサンダルでした。Wifi無料はありがたかったです。ドライヤーは頼めば貸してくれました。
ポロンナルワの遺跡地区からは少し離れますが、周りは田んぼが広がり、虫の声が響き、孔雀が闊歩するような静かな環境。お水はフロントで100ルピーで買えましたが、お店などは付近にはないので予め買っておく方がよいです。
Commentaires de Gestion de l’hôtel
30 juin 2018 par Nuwandi, Gestion de l’hôtel
Thank you very much for your comments sir
par un voyageur
好選擇
Publié le 18 avr. 2018 sur Hotels房間乾淨，公共空間大，隨時可以有老闆幫忙張羅晚餐，推薦大家入住
Commentaires de Gestion de l’hôtel
19 avr. 2018 par Nayana , Gestion de l’hôtel
Thanks for your comments Sir....
par un voyageur
Zeer fijne homestay
Publié le 14 mars 2018 sur ExpediaIt makes you feeling at home. Very friendly and helpful people.
Commentaires de Gestion de l’hôtel
14 mars 2018 par risenlak, Gestion de l’hôtel
thank you very much for your comment
Recommandé
pour Tout le mondepar un voyageur
Excellent place close to ancient city
Publié le 13 déc. 2017 sur ExpediaVery good friendly staff and they were very supportive. Newly built room and bathroom are very clean. Beutifull paddy field are surrounded. Very good breakfast and dinner.
Commentaires de Gestion de l’hôtel
7 janv. 2018 par Nayana , Gestion de l’hôtel
Thank you very much for your valuable comment......
