Note fondée sur 14 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,1 sur 5
89 % des clients le recommandent
4,4 Propreté de la chambre
4,2 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur de Osaka, jp

Publié le 24 janv. 2019 sur Expedia
夜到着し、従業員に翌朝のトクトク手配を依頼していたにも関わらず、朝確認すると「予約していない。 「これから手配する」との回答で30分近く待たされた。 列車時間ギリギリに間に合ったが、こちらから確認しないと不安を覚える対応が残念ですネ。
Commentaires de Gestion de l’hôtel
30 janv. 2019 par General Manager, Gestion de l’hôtel
Dear Value Guest, Thank you for taking time and reviewing. It is very concerning to know that you recent stay with us was did not meet your expectations. Please accept my sincere apologies in this regard. We appreciate your comments which will help us to take the necessary steps to correct such shortcomings. Thank you once again for sharing your experience; We look forward to welcome you back in future trip to Sri Lanka. Thank you,
5 sur 5
par un voyageur

Publié le 5 janv. 2019 sur Expedia
中心地から少し離れていますが、周りを美しい田園に囲まれた素晴らしい環境のホテルです。 その割にお客さんがあまりいなかったので穴場といってよいでしょう。 壊れた靴を従業員の方が直してくださったのも良い思い出です。
Commentaires de Gestion de l’hôtel
7 janv. 2019 par General Manager, Gestion de l’hôtel
Dear Valued Guest, We are pleased to know that you had enjoyed your stay at this property . Our team takes note of your satisfaction on our service and meals. We all welcome you back to spend a few more nights on your next visit to Polonnaruwa. Thank you.
5 sur 5
par un voyageur

Great hotel, great value.

Publié le 2 janv. 2019 sur Hotels
Great hotel, lovely room and good food. This was the best value for money hotel we stayed at of the 10 we used in Sri Lanka. It was quiet, looked after and welcoming. With views of the rice fields and even eagles flying over them this place was perfect. You can cycle to the ruins in about 10 minutes and yet avoid the hustle of some other areas. Very recommended.
Commentaires de Gestion de l’hôtel
5 janv. 2019 par General Manager, Gestion de l’hôtel
Dear Valued Guest, We are pleased to know that you had enjoyed your stay at this hotel . Our team takes note of your satisfaction on our service and meals e.t.c . We all welcome you back to spend a few more nights on your next visit to Polonnaruwa. Thank you. Best regards,
4 sur 5
par un voyageur

Publié le 24 déc. 2018 sur Expedia
Good place to stay. Management is very friendly. But staff need to be trained more.
Commentaires de Gestion de l’hôtel
26 déc. 2018 par General Manager, Gestion de l’hôtel
Dear Valued Guest, Really appreciate your positive comment to keep up our moral to serve you the best way in future too.Definitely we will attend to these matters not to repeat anymore.We all welcome you back to spend a few more nights on your next visit. Thank you,
4 sur 5
par un voyageur

Very good hotel

Publié le 10 déc. 2018 sur Hotels
Nice place to stay. They only had one bottle of redwine and no beer. But it was no problem to bring our own wine and beer and drink it in the restaurant. The food is freshly made and very tasty. Reception is smiling and helpfull. Good clean rooms - really wothe a visit.
Commentaires de Gestion de l’hôtel
26 déc. 2018 par General Manager, Gestion de l’hôtel
Dear Valued Guest, Thank you very much to give us your review with the experience.We already shared your comments with the staff to keep up their excellent service standards.Hope to see you again when you visit Polonaruwa. Thank you,
4 sur 5
par un voyageur de München

Large hotel

Publié le 24 août 2018 sur Expedia
Big hotel, a little bit off-site. Nice staff, lots of breakfast
Commentaires de Gestion de l’hôtel
30 août 2018 par Smith, Gestion de l’hôtel
Dear Stefan, Many thanks for taking your valuable time to review us.Hope you enjoy your stay with us.Looking forward to see you once again at our hotel.Have a safe journey...! Sumith General Manager
4 sur 5
par un voyageur

Ótima localização

Publié le 9 août 2018 sur Hotels
Ótima localização perto dos pontos turísticos o hotel possui bicicletas para alugar Café da manhã simples mas saboroso Quarto espaçoso e silencioso
Commentaires de Gestion de l’hôtel
16 août 2018 par Smith, Gestion de l’hôtel
Dear carla cecilia, Many thanks for your valuable reply.Hope you enjoy your stay with us and look forward to see you again on next vacation.Wish you all the happiness and safe journey. Thanking You, Sumith Bandara Manager
4 sur 5
par un voyageur

Нормально для одной ночи

Publié le 24 mai 2018 sur Hotels
Отель как отель, ничего особенного. В ванной на полу грязновато, кровать чистая, кондиционер работает. Для остановки на ночь в ходе поездки по местам культурного интереса острова сойдёт. Учитывая, что мы были единственными постояльцами отеля, вышедшими на завтрак, видимо, есть места и поинтереснее
4 sur 5
Recommandé
pour Tout le monde
par un voyageur de UK

Very nice hotel

Publié le 10 avr. 2018 sur Expedia
Very nice hotel & staff. Comfortable rooms. Good quality food in restaurant 👍
4 sur 5
Recommandé
pour Événement personnel
par un voyageur

Ce voyageur a laissé seulement une note Publié le 4 mars 2018 sur Hotels
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