Note fondée sur 206 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,6 Service et personnel
3,7 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Ricardo,Thank you for your 4 out of 5 rating! We're glad you had a good experience. We appreciate your feedback and look forward to making your next stay even better!Sincerely, Hotel Manager
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Wendy,Thank you for the perfect 10 out of 10 rating! We're thrilled you had an excellent experience and can’t wait to welcome you back!Sincerely, Hotel Manager
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 sept. 2024 par kay , Gestion de l’hôtel
Thank you for the great review! We're glad you enjoyed your experience and look forward to serving you again soon!
par un voyageur
Publié le 4 sept. 2024 sur Expedia
Roaches in the room
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We're sorry to hear about your experience with roaches in your room. This is not the standard we aim for, and we will address this issue with our housekeeping team immediately. Thank you for bringing this to our attention.Sincerely, Hotel Manager
par un voyageur
Publié le 27 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Kalista,Thank you for visiting our hotel. We would appreciate more details about your stay, especially since you rated us with only 6 stars. Your feedback is valuable as we strive to enhance our services. We hope to welcome you back in the near future!Sincerely, Hotel Manager
par un voyageur
Publié le 25 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par Kay, Gestion de l’hôtel
Thank you for kind review and for staying with us!
par un voyageur
Not up to par
Publié le 27 juill. 2024 sur HotelsWe were unhappy with a few things. The fridge and microwave were dirty, the floor was also dirty. Also, the nonsmoling room reeked of cigarette smoke.
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Mary,Thank you for your feedback. We apologize for the cleanliness issues you encountered and the smell in the non-smoking room. Your comments have been noted, and we will address these concerns to improve our guests' experience.Sincerely, Hotel Manager
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We’re glad to hear that your stay met basic expectations, but we understand there’s room for improvement. Please let us know any specific areas where we could enhance your experience. We value your input and hope to better serve you in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Rud guests. Horns going off all hrs of the night. Loud talking outside
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Walter,Thank you for your feedback. We’re sorry to hear about the disturbances from other guests and the noise issues. Your comments are important, and we will work on improving our measures to ensure a more peaceful environment for our guests.Sincerely, Hotel Manager
par un voyageur
Publié le 15 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Sweet leaf,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel Manager
