Note fondée sur 1 127 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,4 Service et personnel
4,1 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2024 par Guest Service, Gestion de l’hôtel
Thank you for your feedback. We hope to host you again soon.
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Guest Service, Gestion de l’hôtel
Thank you for your feedback. We hope to host you again soon!
par un voyageur
Publié le 24 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par Guest Service, Gestion de l’hôtel
Thank you for your feedback. We hope to host you again soon!
par un voyageur
Publié le 16 août 2024 sur Expedia
Buen sitio. Excelente localización. Bien tranquilo.
Commentaires de Gestion de l’hôtel
20 août 2024 par Guest Service, Gestion de l’hôtel
Muchas gracias por su comentario. Esperamos tenerle de vuelta pronto.
par un voyageur
Publié le 16 août 2024 sur Expedia
I was expecting a more updated property. No elevator
Commentaires de Gestion de l’hôtel
20 août 2024 par Guest Service, Gestion de l’hôtel
Thank you for your comment. We hope to host you again soon and improve the experience.
par un voyageur
Publié le 14 août 2024 sur Expedia
The property needs to be updated. ALL furniture including mattresses, bedding and pillows. Furniture was not functioning properly. Bed was uncomfortable and pillows were terrible and cheap. Mildew on lamps. Luckily we were only there to sleep. Stayed for 6 nights.
Commentaires de Gestion de l’hôtel
20 août 2024 par Guest Service, Gestion de l’hôtel
Thank you for your comment. We apologize for any inconveniences throughout your stay. We hope to host you again soon and improve the experience.
par un voyageur
Publié le 14 août 2024 sur Expedia
When we booked with Expedia. It only showed us rooms being updated. Unfortunately, when we got to the Hotel we took one good look at our room and it was outdated. Very disappointed.The very next day I spoke to a so call manager, which I don’t even know if the person was a manager. Didn’t even have a manager name tag. She only provided me with a hotel card, with hotel manager name Elianette Ortiz. I was also told that every room in that hotel looked the same. I was lied to by this person up in the front. The next morning when we went to leave, one of the rooms was wide open, which is suite 100. This is the room that is updated.I brought this up to different staff about this. This person opened up to me, the hotel Utilizes that room for Expedia to fool guest on thinking they’re going to get this beautiful room for a great price. I had nowhere else to go, so I had to suck it up. Stay there because I had my family with me. Where was I going to go with 2 children. The other hotels around us were a little pricey. The Moral of this is not to put any false advertisement up on Expedia. Caribe Hotel should of given Expedia the out dated pictures of the room as well. Also I found mold on one of their chairs in the room I was staying. I took pictures of our outdated room which I will be gladly to share it with Expedia. The staff were kind and always with a smile. The only thing I didn’t appreciate was being lied to in front of my face also false advertisement on the hotel rooms.
par un voyageur
Publié le 12 août 2024 sur Expedia
Staff was nice but the room need to upgrade
Commentaires de Gestion de l’hôtel
20 août 2024 par Guest Service, Gestion de l’hôtel
Thank you for your comment. We hope to host you again soon and improve the experience.
par un voyageur
Publié le 12 août 2024 sur Expedia
Muy comodo
Commentaires de Gestion de l’hôtel
12 août 2024 par Guest Service, Gestion de l’hôtel
Gracias por su comentario. Esperamos tenerle de vuelta pronto.
par un voyageur
Publié le 11 août 2024 sur Expedia
Muy limpio
Commentaires de Gestion de l’hôtel
12 août 2024 par Guest Service, Gestion de l’hôtel
Gracias por su comentario. Esperamos tenerle de vuelta pronto.
