Note fondée sur 16 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Super Cute
Publié le 22 août 2024 sur HomeAwayGreat place to stay. Would stay again.
par un voyageur
Review of the Ponchatoula Cottage
Publié le 21 juill. 2024 sur HomeAwayEnjoyed it.
par un voyageur
Ponchatoula Cottage
Publié le 6 mai 2024 sur HomeAwayVery disappointed with the entire stay! The master bedroom had a 4.5 ft high bed with a horrible mattress. The bed was so big it took up most of the room. Had to turn sideways just to try to get into bed. To get into bed you had to turn sideways a flop into it and then try to push over. We actually needed a step stool or latter to get in bed and one was not provided!The living room funiture was like sitting on floor. The double futton had a broken electrical pulg sticking out that caught my hand.The shower and kitchen were very good. The toilet was again like sitting on the floor! It was advertised with washer and dryer but that was in a beat up old out building that you had to walk on grass to get to it!! The patio was filthy with a grill on it tat had not been cleaned in years! There was a rusted fan hanging by wires and some kind of electrical wiring in a socket!! The cottage is very close to train track and trains ran all day!! We had a most miserable time! I woul nevery stay again!! The description on VRBO with pictures is nothing like it really was!! Horrible and I will never use VRBO again!!! It was a rip off!!
Commentaires de Gestion de l’hôtel
7 mai 2024 par VrboOwner, Gestion de l’hôtel
Mr. Castell: We are very sorry you did not enjoy your stay. The cottage photos are actual photos of the space and have not been digitally altered. The descriptions are an accurate depiction of the property.
Upon your arrival, you called about the WiFi not working and we were able to point you in the direction of using the correct password which was already provided. Also, when we spoke, you mentioned the need for a step stool and you were offered a step stool. We would have been happy to accommodate your need but you declined.
As to the trains, there is a disclosure in the description that this home is located on Railroad Avenue and there are trains that pass regularly.
The patio is cleaned every time a guest checks in and out and the grill is less than one year old.
Lastly, the washer and dryer are in an exterior building in the rear of the home. Again, accurately depicted with photos in the listing.
We will look into your complaints with the cleaning crew and are sorry you did not enjoy your stay.
par un voyageur
Cute little cottage!
Publié le 24 mars 2024 sur HomeAwayWould stay again if needed.
par un voyageur
Cute cottage
Publié le 12 nov. 2023 sur HomeAwayThis place was so cozy and comfy. It was in a perfect spot near everything and a safe neighborhood. It provided everything I needed.
par un voyageur
Spending time with my family
Publié le 7 nov. 2023 sur HomeAwayThe property was very clean and nicely furnished . I had everthing i needed for a one week stay. The owner went above expectation to make sure I had an enjoyable stay
I will suggest visiting the art store across the steet
par un voyageur
Hammond Cottage
Publié le 2 oct. 2023 sur HomeAwayMy overall stay in the cottage was a wonderful experience. The place was decorated beautifully. The cottage was very clean and comfortable. I would definitely stay there again. Lovely place!
par un voyageur
Amazing!! Will be back ❤️
Publié le 28 sept. 2023 sur HomeAwayDawn was great with any questions i had! Everything was just as stated , plus more! This was the cutest place to stay at! My family and i loved the set up and every detail.
par un voyageur
Cutest little cottage!
Publié le 11 juin 2023 sur HomeAwayWe enjoyed our stay and had fun checking out the antique store up the street. Highly recommended!
Commentaires de Gestion de l’hôtel
22 juill. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for booking The Ponchatoula Cottage. We hope to host for you again soon.
par un voyageur
Neat little bungalow.
Publié le 2 mai 2023 sur HomeAwayWe truly enjoyed our stay at the Ponchatoula Cottage. Very comfortable bed, clean shower. We will return in the future for another stay.