Note fondée sur 24 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,3 Service et personnel
3,0 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Vacances reposantes
Publié le 17 déc. 2023 sur HotelsSéjour tres agréable à Paraiso do Ouro.
Le personnel est serviable.
L'ocean est magnifique et la plage est super propre.
La connexion internet est quasi inexistante, c'est le seul point négatif.
Commentaires de Gestion de l’hôtel
17 déc. 2023 par Paraiso, Gestion de l’hôtel
Dear Lauent - Thank you so much for your review - we really appreciate it - we hope yto see you soon again at Paraiso - You can buy a local sim card and have interent at very affordable prices - Regards Paraiso
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Very convenient and accessible to beautiful beaches, good swimming pool area, the unit itself could do with alot more maintenance and aesthetic upliftment (eg, shower heads need replacing, taps are leaking, towel rails, mats, clean kettles, etc), it would definitely assist the resort to get a better rating and make the stay much more pleasant and comfortable.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Paraiso, Gestion de l’hôtel
Thak you so much for your feedback - we will inspect the room you stayed in and fix those issue inmediately - we hope we can host you and your family andf friend soon again - we alsways try our best for every guest - Regards Paraiso
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Overall nice place , 50m from the beach. Youa can just stay on your poch and view the ocean. Put WiFi on the rooms
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Paraiso, Gestion de l’hôtel
Thank you so much - We really try our best for every client - You can buy al local sim card and data it is very afforable in Mozambique - We do offer free WIFI at the Bar/Resturant - See soon again Paraiso
par un voyageur
Publié le 8 avr. 2024 sur Hotels
par un voyageur
Publié le 18 janv. 2024 sur Hotels
par un voyageur
Péssimo atendimento
Publié le 27 sept. 2023 sur HotelsNão foi confortável, pois nos acusaram de termos levado uma Bíblia que estava no quarto e de termos perdido copos que nem nos apresentaram quando chegámos. A mesma história ouvimos em outros quartos. Pagamos a Bíblia e os copos só para evitarmos barulho
Commentaires de Gestion de l’hôtel
28 sept. 2023 par Paraiso, Gestion de l’hôtel
Dear ClientEvery Client when they check-in is given a Room Inspection Form and the Room inventory is checked and confirmed with the Guest and Paraiso Reception Manager - This is to ensure all equipment is fuctional and all items is in the room - and is signed by the Client. Never will Paraiso ask you to pay for something that is not broken by you or is missing while you were present . To give us a bad review for this is not corect - as we pay for all these things and unfortuantly it does cost money to replace - the cost of replacement is actually a lot higher than ehat you were asked to pay as we need to order from Maputo and drive there to buy. Thank you!
par un voyageur
Publié le 25 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
26 mai 2023 par Paraiso, Gestion de l’hôtel
Please if you will email us the complain you had so that we can do the corective step as it is important to us that every guest have a plesant stay with us - regards Paraiso
par un voyageur
Publié le 11 avr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
26 mai 2023 par Paraiso, Gestion de l’hôtel
Please if you will email us the complain you had so that we can do the corective step as it is important to us that every guest have a plesant stay with us - regards Paraiso
par un voyageur
Publié le 27 mars 2023 sur Hotels
Commentaires de Gestion de l’hôtel
26 mai 2023 par Paraiso, Gestion de l’hôtel
Thank you - we pleased that you had a nice stay with us - see you soon again!!
par un voyageur de Santa Barbara
Publié le 21 mars 2023 sur Expedia
We were in a 2 room self catering unit. Everything was so-so. Or ok. The kitchen was a disappointment. We cooked the first night - had to request the gas be turned on. Very difficult to use the stove (hard to adjust flame, turn knobs), then even with all the knobs off we would smell gas strongly when entering the unit. My husband turned off the gas outside and we did not use it again. Unit serviced each day. Employees friendly. Beach nice. Pool looked nice. But just a bit run down. I would try somewhere else next time
