Note fondée sur 10 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
4,2 Service et personnel
3,7 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 déc. 2019 sur Hotels
The place is amazing, very peaceful, safe and you can feel the nature, walk on the beach, swim and rest. The staff is very helpful, kind, the food and cocktails are delicious. We stayed in a chalet but unfortunately it was not that clean. When we arrived, the windows were open and the anti mosquitos protections were damaged.
Commentaires de Gestion de l’hôtel
12 déc. 2019 par Liesl, Gestion de l’hôtel
Hi there, Thank you so much for your review and the good score! We do value any feedback we receive. I will definitely chat to our house-keeping to "up their game!". Kind regards, Liesl
par un voyageur
Publié le 20 oct. 2023 sur Expedia
Amazing staff and lots of activities 😀 The walk to the beach is a little rough but is doable
par un voyageur
Publié le 7 févr. 2022 sur Expedia
After getting over the initial disappointment that the "sea view" tents no longer exist, we had a very pleasant stay in tent #2. It was lovely to wake to the jungle sounds and the bed was very comfortable. The breakfast (included) was excellent and the staff are a very nice group of people. Of course you can't beat the amazing view from the large lawn facing the ocean. There is also a safe swimming area at the foot of the hill to the left of the path. We had dinner the first night at the restaurant and though it was tasty, we thought it was over priced.
Suggestion: The website needs to be updated. We reserved because we wanted a "sea view" tent. Of the 3 jungle tent alternatives offered to us, only one was acceptable (#2). Number 3 had no corresponding toilet/shower unit and number 1, buried in the greenery, felt claustrophobic.
Commentaires de Gestion de l’hôtel
8 févr. 2022 par Simiao, Gestion de l’hôtel
Grating, thank you for your review, it is very important for our improvement, we are excited for you next stay
par un voyageur
Mixed feelings
Publié le 10 oct. 2021 sur HotelsChalet was clean and bed comfortable. Main complex not so much. Windows and handles of chairs were dirty. The main complex furniture is old and feels dirty. Our stay was for 7 days and 5 out of those days there was a serious shortage of variety on food and drinks. The food we receiced was ok. The staff is very friendly and try their best, but can't do much to please the guests without stock. We booked at Sky Island because it has an on-site restaurant, but ended up eating at other restaurants due to almost nothing on the menu being available. We celebrated our anniversary during our stay and the staff went to a lot of effort to try and make it special and catered for special requests.
par un voyageur
Publié le 1 janv. 2021 sur Hotels
par un voyageur
Amazing iew
Publié le 20 oct. 2020 sur HotelsCommentaires de Gestion de l’hôtel
24 oct. 2020 par Lolo, Gestion de l’hôtel
Thank you for your feedback. We really hope to seeing you again
par un voyageur
Publié le 31 janv. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
19 févr. 2020 par Victoire, Gestion de l’hôtel
Good day, thank you for your review! Please let us know if there is anything specific you think we can work on to make your next stay amazing.
par un voyageur de Brisbane
Publié le 12 janv. 2020 sur Wotif
Enjoyed our stay in a deluxe tent. Must have a four wheel drive vehicle to get there. Loved the tandem paraglide and scuba diving.
Commentaires de Gestion de l’hôtel
16 janv. 2020 par Victoire, Gestion de l’hôtel
Thank you for your great review! We're glad you enjoyed your stay with us. See you again soon!
par un voyageur
Publié le 9 janv. 2020 sur Hotels
WAS FANTASTIC, WILL DEFINITELY STAY AGAIN. GOOD SERVICE, FOOD AND AMAZING VIEWS AND ACCOMMODATION
Commentaires de Gestion de l’hôtel
16 janv. 2020 par Victoire, Gestion de l’hôtel
Thank you for your great feedback Wendy! We are so happy that you enjoyed your stay with us. We're looking forward to seeing you again soon!
par un voyageur
Publié le 26 sept. 2019 sur Hotels
