Note fondée sur 75 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
5,0 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Casa do Contador Team, Gestion de l’hôtel
Dear Susan, Thank you so much for taking the time to scored us. In the name of all our team we truly hope we can have the pleasure to have you staying with us again in the future!
par un voyageur
Parfait
Publié le 4 mars 2024 sur HotelsCommentaires de Gestion de l’hôtel
7 mars 2024 par Casa do Contador Team, Gestion de l’hôtel
Dear Sophie, Thank you so much for taking the time to let us know how you felt about your stay! We are very happy to know you have enjoyed. Your opinion is the only way we can improve the comfort and well-being of our guests.It was lovely to meet you and in the name of all our team we truly hope we can have the pleasure to have you staying with us again in the future!
par un voyageur
Publié le 28 mai 2023 sur Hotels
Hotel parfait pour notre journée et nuit à Ponta Delgada.
Nous sommes arrivés un peu en avance et nous avons eu accès à la chambre. On n'avait pas prévenu que nous partions très tôt le lendemain matin (avion à 7h) et on nous a préparé un panier petit déjeuner juste parfait !
Merci à Leticia et à toute l'équipe de l'hotel !
Commentaires de Gestion de l’hôtel
2 juin 2023 par Leticia, Gestion de l’hôtel
Dear Morgane, we truly appreciate the time you took to score us and for your kind words about your stay. Your opinion is greatly appreciated. We hope to welcome you again soon! :)
par un voyageur
très bien situé
Publié le 5 nov. 2018 sur HotelsAppartement très bien situé à Ponta Delgada, avec le confort nécessaire.
Le lit est confortable et le petit balcon est un vrai plus.
Bémol : c'est un immeuble ancien, les murs sont fins.
Attention pas d'ascenseur si vous avez des bagages lourds.
par un voyageur
Publié le 4 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Casa do Contador Team, Gestion de l’hôtel
Dear Laura, Thank you so much for taking the time to scored us. In the name of all our team we truly hope we can have the pleasure to have you staying with us again in the future!
par un voyageur
Publié le 25 août 2024 sur Expedia
La struttura è bella e ben ristrutturata in te ma ‘antica scuola per bambini’, vicina al centro. L’area relax (piscina molto piccola) sufficiente ma c’è molto di meglio nei dintorni allo stesso prezzo. Stessa valutazione per la colazione: poiché non c’è un’area colazione viene fornita in un bel cesto davanti alla camera al mattino. Penso che al prezzo di vendita della camera (2100 euro per 7 notti per 3 persone in agosto) sarebbe stato meglio avere una vera area colazione con la possibilità di scegliere tipo di cibo e quantità. Se avete un’auto nei dintorni è molto difficile trovare da parcheggiare. Peraltro la vicinanza al centro è molto comoda e il panificio sempre aperto davanti alla porta della struttura ti permette di prendere facilmente qualcosa se la colazione non ti ha soddisfatto. Signorina della reception molto gentile, manager della struttura per niente. Gattone del giardino veramente dolce ed affettuoso. Andateci se avrete un’offerta minore altrimenti cercate nei dintorni, allo stesso prezzo due classi superiori.
Commentaires de Gestion de l’hôtel
26 août 2024 par Casa do Contador - Suites & Pool Team, Gestion de l’hôtel
Dear Michele, Thank you for your rating us and sharing your thoughts. However, we are a little surprised by your remarks since you chose not to stay with us during your stay on the island. In our opinion, it is difficult to provide a reliable assessment regarding our unit without having even experienced a single night with us. However, we appreciate your words and hope to have the opportunity to welcome you and host you in the future. Best regards
par un voyageur
Publié le 15 juill. 2024 sur Expedia
The staff did a great job to ensure our stay was pleasant. They accommodated our accessibility and dietary restrictions. Highly recommended this hotel for your stay in Sao Miguel.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Casa do Contador Team, Gestion de l’hôtel
Dear Deborah, Thank you so much for taking the time to let us know how you felt about your stay! We are very happy to know you have enjoyed. Your opinion is the only way we can improve the comfort and well-being of our guests.It was lovely to meet you and in the name of all our team we truly hope we can have the pleasure to have you staying with us again in the future!
par un voyageur
Publié le 1 juill. 2024 sur Expedia
Staff was lovely and helpful.
Accomodations were exactly as shown and very comfortable. Great bed and pillows. Furniture like new inside the room, in lobby and outdoors.
Were able to safely store our luggage uppon arrival before chek-in.
Free coffee available all day is a plus!
We loved the neighbourhood; easy to walk to all main attractions of Ponta Delgada which is a very walkable and safe city.
Quiet at night eventhough bedroom window on the street. Great padaria (bakery) next door.
Loved the area around the plunge pool to relax and have a glass of wine.
We had an issue with the electricity (breaker kept jumping when we plugged in the kettle) but when we reported they were quick to respond.
Note there is no elevator.
We had a very pleasant stay - highly recommend!
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Casa do Contador Team, Gestion de l’hôtel
Dear Juanita, Thank you so much for taking the time to let us know how you felt about your stay! We are very happy to know you have enjoyed. Your opinion is the only way we can improve the comfort and well-being of our guests.It was lovely to meet you and in the name of all our team we truly hope we can have the pleasure to have you staying with us again in the future!
par un voyageur
Publié le 29 juin 2024 sur Expedia
Very nice hotel; great breakfast delivered to your door each morning; great location to walk to different bars, restaurants and shops. Parking wasn’t great at first but fine after getting used to it
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Casa do Contador Team, Gestion de l’hôtel
Dear Andrew, Thank you so much for taking the time to let us know how you felt about your stay! We are very happy to know you have enjoyed. Your opinion is the only way we can improve the comfort and well-being of our guests.It was lovely to meet you and in the name of all our team we truly hope we can have the pleasure to have you staying with us again in the future!
par un voyageur
Publié le 27 juin 2024 sur Expedia
Front staff in morning not particularly friendly. Morning basket very nice touch.
Commentaires de Gestion de l’hôtel
28 juin 2024 par Casa do Contador - Suites & Pool Manager, Gestion de l’hôtel
Dear Joanne, Thank you for choosing Casa do Contador. Sadly, your comment falls below our standards as is our top priority to offer a high level of hospitality and comfort. We thank you for the valuable time you spent sharing your experience with us, this is the best way to help us improve and ensure that our guests' expectations are met. We are meeting with our front desk team to understand what went wrong and what could have beeb different during your one night stay with us. We truly hope we can welcome you again and provide an excellent experience! Best regards,
