Note fondée sur 60 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,8 Service et personnel
4,7 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Calme et verdure
Publié le 13 août 2024 sur HotelsLes chambres modernes post 2020 sont reparties sur toute une colline, au calme, dans un parc et piscine chauffée.
Petit dejeuner tres garni et varié chaque jour. Personnel tres attentionné.
Éloigne de tout.
Commentaires de Gestion de l’hôtel
14 août 2024 par Filipa Nunes // Front Desk, Gestion de l’hôtel
Dear Dominique,Thank you so much for your kind and extremely positive review! We are so glad to hear you enjoyed your time here and we hope you'll consider us again on a future visit to São Miguel island :)Kindest regards
par un voyageur
Publié le 28 août 2023 sur Expedia
A minha estadia na Quinta da Abelheira foi magnífica e muito tranquila. A equipa- no seu todo - é de uma simpatia, profissionalismo e saber servir como vi em poucos hotéis.
Obrigada por serem tao genuínos e continuem como são pois o vosso sucesso é graças a vocês !
Commentaires de Gestion de l’hôtel
29 août 2023 par Filipa Nunes // Front Desk, Gestion de l’hôtel
Olá Olivier!Muito obrigada pelas palavras carinhosas que nos dirigiu no seu comentários. Ficamos muito felizes em saber que se sentiu bem-vindo e confortável com toda a equipa.Esperamos por si no futuro! :)
par un voyageur
Publié le 1 janv. 2020 sur Hotels
Tres bel établissement avec un service irréprochable ! Bravo !
Commentaires de Gestion de l’hôtel
10 janv. 2020 par Carreiro, Gestion de l’hôtel
Chère Barbara,
Merci pour ton commentaire.
Nous avons été heureux d'apprendre que vous avez passé un excellent séjour avec nous à Quinta da Abelheira.
Nous espérons vous voir bientôt!
Salutations,
Quinta da Abelheira
par Adeline de Lyon
Publié le 23 août 2015 sur Hotels
Que des problèmes avec cet hôtel nous avons réservé par hôtel.com nous avons reçu le bon de réservation hors à notre arrivée soi disant pas de réservation l hôtel nous aurait envoyé des mails que nous n avons jamais eu il a fallu s énerver car trouver un hôtel a 18h aux acores ce n est pas possible on nous a trouvé deux chambres surclasse dans cet hôtel ou soi disant il n y avait pas de places et nous avons passé notre soirée à rechercher des hôtels pour le reste de notre séjour tout simplement honteux
par un voyageur
Publié le 11 oct. 2024 sur Expedia
The property is picturesque and the staff are very welcoming. We really enjoyed our stay. I would recommend having your own vehicle as the restaurants etc are not within easy walking distance.
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Quinta da Abelheira, Gestion de l’hôtel
Dear Janice,Thank you very much for your kind words. Every day we work to make our guests' stay a memorable one. So you can imagine how happy we stay when we receive this kind of feedback from our guests.I would also like to thank you for your suggestion regarding the idea of having a vehicle that the guests could use for short journeys.It is an idea to analyse in more detail.We hope to see you again :) !!..Thank You very much.Kindest regards,Marlene Santos
par un voyageur
amazing one night stay
Publié le 10 sept. 2024 sur Hotelsan amazing last minute stay when our flight was cancelled, Fillipa was very helpful and accommodating , helping to call us taxis and navigate the city. the pool is lovely and refreshing and the morning breakfast buffet was delicious!
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Filipa Nunes // Front Desk, Gestion de l’hôtel
Hello Sophia, Thank you so much for your amazing review! We are glad to hear that, even though it was only for one night, you were able to make the most out of your accommodation! I hope we get to see you again in the future, this time for a longer stay and without any flight cancellations :DKind regards,
par un voyageur
Publié le 7 sept. 2024 sur Expedia
There are no storage options in the shower and bathroom. The breakfast was great, thank you.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Filipa Nunes // Front Desk, Gestion de l’hôtel
Dear Günter,Thank you so much for your positive review! We hope you'll consider staying with us again should you visit São Miguel island once more :)Kind regards,
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Lovely family operated property with a more authentic Portuguese experience than staying in a bigger hotel. All staff were so pleasant and went out of their way to make our stay enjoyable. Breakfast was excellent! Need a car to get around but well located to get off to all areas of the island. Highly recommend.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Filipa Nunes // Front Desk, Gestion de l’hôtel
Hello there,Thank you so much for your glowing review on our accommodation! We are so very glad to hear you enjoyed your stay here, that you felt welcomed and became a fan of our breakfast :)We hope to see you again on a future visit to São Miguel island!Warmest regards,
par un voyageur
Publié le 25 août 2024 sur Hotels
Leider waren Bauarbeiten im Gang. Wir hatten etwas mehr Services erwartet. Es gab nach dem Frühstück leider keine Verpflegungsnöglichkeiten. Der Pool war wunderbar!
Commentaires de Gestion de l’hôtel
27 août 2024 par Front Desk, Gestion de l’hôtel
Hello Tobias, Thank you for your honest review! We are sorry to have bothered you with the construction work we had unfortunately still going on by the time you stayed at our hotel. We've always tried to minimize the impact it has on our guests, whether it's by halting everything until guests have had their breakfast and left to explore the island, minimize sound when they are in the common areas of the hotel or other scenarios depending on our guests' feedback. We hope you've nonetheless enjoyed your visit to São Miguel and are happy you got to go for a swim at our pool!Kind regards,
par un voyageur
Publié le 24 août 2024 sur Expedia
Was good until it was not. Not proper business practices and if they see your a foreigner they will take advantage unfortunately. Even when you make a trip for a family emergency.
Commentaires de Gestion de l’hôtel
26 août 2024 par Filipa Nunes // Front Desk, Gestion de l’hôtel
Dear Hernani, We are sorry to hear you were dissatisfied with your stay here at our hotel. We understand that you were in a difficult position and felt taken advantage of. The charge for the extra nights at our property came at your request to prolong your stay at Quinta da Abelheira for a couple more days, as you were unsure how the family emergency you were facing would develop. We understand it is a difficult time. The fact that we have to follow protocol and business rules regarding the extension of our guests stays does not mean we are using your status as a foreigner to take advantage of you or that we do not empathize with your situation.Kind regards and wishing your family all the best,
