Note fondée sur 56 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Calme et verdure
Publié le 13 août 2024 sur HotelsLes chambres modernes post 2020 sont reparties sur toute une colline, au calme, dans un parc et piscine chauffée.
Petit dejeuner tres garni et varié chaque jour. Personnel tres attentionné.
Éloigne de tout.
Commentaires de Gestion de l’hôtel
14 août 2024 par Filipa Nunes // Front Desk, Gestion de l’hôtel
Dear Dominique,Thank you so much for your kind and extremely positive review! We are so glad to hear you enjoyed your time here and we hope you'll consider us again on a future visit to São Miguel island :)Kindest regards
par un voyageur
Publié le 28 août 2023 sur Expedia
A minha estadia na Quinta da Abelheira foi magnífica e muito tranquila. A equipa- no seu todo - é de uma simpatia, profissionalismo e saber servir como vi em poucos hotéis.
Obrigada por serem tao genuínos e continuem como são pois o vosso sucesso é graças a vocês !
Commentaires de Gestion de l’hôtel
29 août 2023 par Filipa Nunes // Front Desk, Gestion de l’hôtel
Olá Olivier!Muito obrigada pelas palavras carinhosas que nos dirigiu no seu comentários. Ficamos muito felizes em saber que se sentiu bem-vindo e confortável com toda a equipa.Esperamos por si no futuro! :)
par un voyageur
Publié le 1 janv. 2020 sur Hotels
Tres bel établissement avec un service irréprochable ! Bravo !
Commentaires de Gestion de l’hôtel
10 janv. 2020 par Carreiro, Gestion de l’hôtel
Chère Barbara,
Merci pour ton commentaire.
Nous avons été heureux d'apprendre que vous avez passé un excellent séjour avec nous à Quinta da Abelheira.
Nous espérons vous voir bientôt!
Salutations,
Quinta da Abelheira
par Adeline de Lyon
Publié le 23 août 2015 sur Hotels
Que des problèmes avec cet hôtel nous avons réservé par hôtel.com nous avons reçu le bon de réservation hors à notre arrivée soi disant pas de réservation l hôtel nous aurait envoyé des mails que nous n avons jamais eu il a fallu s énerver car trouver un hôtel a 18h aux acores ce n est pas possible on nous a trouvé deux chambres surclasse dans cet hôtel ou soi disant il n y avait pas de places et nous avons passé notre soirée à rechercher des hôtels pour le reste de notre séjour tout simplement honteux
par un voyageur
Publié le 25 août 2024 sur Hotels
Leider waren Bauarbeiten im Gang. Wir hatten etwas mehr Services erwartet. Es gab nach dem Frühstück leider keine Verpflegungsnöglichkeiten. Der Pool war wunderbar!
Commentaires de Gestion de l’hôtel
27 août 2024 par Front Desk, Gestion de l’hôtel
Hello Tobias, Thank you for your honest review! We are sorry to have bothered you with the construction work we had unfortunately still going on by the time you stayed at our hotel. We've always tried to minimize the impact it has on our guests, whether it's by halting everything until guests have had their breakfast and left to explore the island, minimize sound when they are in the common areas of the hotel or other scenarios depending on our guests' feedback. We hope you've nonetheless enjoyed your visit to São Miguel and are happy you got to go for a swim at our pool!Kind regards,
par un voyageur
Publié le 24 août 2024 sur Expedia
Was good until it was not. Not proper business practices and if they see your a foreigner they will take advantage unfortunately. Even when you make a trip for a family emergency.
Commentaires de Gestion de l’hôtel
26 août 2024 par Filipa Nunes // Front Desk, Gestion de l’hôtel
Dear Hernani, We are sorry to hear you were dissatisfied with your stay here at our hotel. We understand that you were in a difficult position and felt taken advantage of. The charge for the extra nights at our property came at your request to prolong your stay at Quinta da Abelheira for a couple more days, as you were unsure how the family emergency you were facing would develop. We understand it is a difficult time. The fact that we have to follow protocol and business rules regarding the extension of our guests stays does not mean we are using your status as a foreigner to take advantage of you or that we do not empathize with your situation.Kind regards and wishing your family all the best,
par un voyageur
Publié le 21 août 2024 sur Expedia
Outstanding boutique bed and breakfast hotel, the staff were lovely, and the quality of the rooms was excellent. Pool area is excellent for a relaxing afternoon, the viewpoint is a short hike worth doing once, and the distance to downton Ponta Delgada was manageable. Would definitely stay here again!
Commentaires de Gestion de l’hôtel
22 août 2024 par Filipa Nunes // Front Desk, Gestion de l’hôtel
Dear Mason,Thank you for your amazing review! We're so glad to hear you enjoyed your time here, felt welcomed and would like to be our guest again! We hope you'll consider us on a future visit to the island :)Kind regards,
par un voyageur
Publié le 8 juill. 2024 sur Expedia
Very nice.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Filipa Nunes // Front Desk, Gestion de l’hôtel
Hello David,Thank you so much for your review! We really appreciate it :)Kind regards,
par un voyageur de Waterbury Ctr
Publié le 22 sept. 2023 sur Expedia
Not very close to town, difficult if you don’t have a car but the staff is very helpful!!
Commentaires de Gestion de l’hôtel
22 sept. 2023 par Filipa Nunes // Front Desk, Gestion de l’hôtel
Hello Kirsten,Thank you so much for your feedback, we really appreciate it!We area very happy to hear you enjoyed your time on the island and we hope to see you again in the future should you visit the island once more :)Kindest regards
par un voyageur
Publié le 13 sept. 2023 sur Expedia
We enjoyed our stay here. The hotel was clean and the staff were very welcoming. The breakfast was the best we had in Portugal but it lacked a variety of vegan options.
The rooms were nice however felt damp. The shower seemed to leak which may have contributed to that. The sliding bathroom barn door was very noisy and not ideal when trying not to disturb others. The room could have used a luggage rack and microwave.
Commentaires de Gestion de l’hôtel
13 sept. 2023 par Filipa Nunes // Front Desk, Gestion de l’hôtel
Hello Andrea,Thank you so much for your review on our Quinta. We are glad to hear you enjoyed your experience in our accommodation, even though there were some points that were lacking. We will take your criticism and suggestions at heart and strive each day to be better.Kindest regards,
