Avis Quinta dos Sentidos, Is a private farmhouse, has fruit trees, garden, orchard

This gentleman, Philippe, started complaining at check-in due to the fact that the initial page of the advert was assuming 4 guests and 4 beds, as his booking was for 2 people and 1 bed. Obviously it was a website error, which was explained to him calmly, (it has now been corrected by the website and the website itself admitted it was an error) The gentleman didn't care about the explanation and with an angry, aggressive and arrogant attitude and with a rude tone of voice, he told me several barbarities, insulting me by calling me a thief, and other ofensive words, I can not say here. (we have a testimony in text of the French guest of the other house, Mr. Tanguy Herfroy. I always calmly told him that he could go to another accommodation and that he would be refunded the full amount of the booking but he never accepted. I had every legal reason to call the police to evict him, as I was informed by the staff of the Vrbo Abritel website when I complained about this gentleman's unacceptable behaviour. An hour after the check-in, he sent me a message on the website blackmailing me, claiming to be a hotel owner and hotel consultant and that he knew the CEO of Abritel personally, demanding a refund of one night's room worth 122€ within 24 hours, and if I didn't accept, he would report me to the CEO of Abritel. Obviously I did not give in to such blackmail . My son went to talk to him immediately, proposing him to stay 1 nigh free and he refused. We don't understand why, if they are 2 guests, they have to complain about the sofa bed, but they only paid for 2 persons. if this gentleman read the information on the website (rooms and spaces) he would check that it is 1 king size bed for 2 people. The room has 3 shelves for clothes as well as hangers, so it has storage to store clothes. The clothing washing machine, dryer, flat iron and printer are in the host's house and are provided at the guest's request, as stated on the website information. Each house has its own front space with shade (esplanade) . The access from the car park to the accommodation has a small descent that can be done comfortably. As for the request for an earlier check-in, he informed us that he would arrive at 10:20am. I informed him that there was a check-out at 10:30am and that we had to clean the house, so it would be impossible to accommodate them at that time and he did not ask for the bags at the accommodation. If he did, we would obviously accept as we always do. Not recommended.

Thank's a lot my dear for your comment, in fact , we love to host persons like you, and we are always available to help our guests. All the best for you guys.

Thanks a lot Nathan, you are wonderful guests, we loved your stayng in our place. You will be Always well come to my place. All the best to you guys

Thanks a lot José and Regina, we will take care of this small paradise for us, and for our guests. All the best to you guys See you some day

Thanks a lot Sara, you are wonderful guests, we enjoyed every much your short staying here in my place. Hope you come again. All the best to you guys