Note fondée sur 34 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,9 Service et personnel
3,6 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 août 2024 sur Hotels
par un voyageur
Publié le 30 juill. 2024 sur Expedia
par un voyageur
Publié le 14 mai 2024 sur Hotels
Hotel reception located at level 2, no lift.. road side Carpark
par un voyageur
Publié le 7 déc. 2023 sur Hotels
par un voyageur
Publié le 25 août 2023 sur Expedia
The single bed room that I stay in was very small. I cycle tour and after putting my bicycle in the room, can only walk from bed to toilet and to main door, around 4 foot step:)
I do appreciate the hotel staff for letting me squeeze in my bicycle into the room. Hotel is located at above ground floor so have to carry bicycle up to hotel lobby, info for cycle tourer.
par un voyageur
Publié le 30 juin 2023 sur Hotels
The room and toilet has a funky and musty odor. The whole area is very tiny with limited walking space. Need to walk up stairs. Very inconvenient for people with luggage and stroller. Especially for pregnant women like me.
par un voyageur
Publié le 26 janv. 2023 sur Expedia
Receptionists wasn't friendly attend to customer. We checked in for 4D3N. On the third day, we received call from the hotel saying that we were late check out and requested we check out immediately. We showed our disappointment to the Receptionists who in charge for customer check in and proven our booking detail. However the Receptionists still request we check out immediately due to the room is with another booking for the room we stayed. After few rounds of aarguement and waiting, the Receptionists finally extended our room card access. The way of the Receptionists treated us was bad. Insisting us to check out even though proven our booking validation.
par un voyageur
Publié le 3 nov. 2019 sur Expedia
Too small and not comfortable.
Room too basic.
par un voyageur
Staff were unhelpful and rude
Publié le 30 sept. 2019 sur HotelsMany stairs, not suitable for elderly people and kids. My room was the biggest room with sea-view located at third floor. The room was dusty, lots of spider webs, dirty carpet. Staff were not helpful. The woman at the counter did not want to help me carrying my luggage (about 3kg) when I had to carry my baby, no hands to carry my luggage. Waited for a long time to check-in.
Strongly suggest owners of the hotel to train your staff. Ask them to work efficiently, politely and be more helpful. Please tell the Malay woman who worked on 29/9 (Sunday) morning, she is working in service industry. If she doesn't know how to work in hotel line, please get another job.
par un voyageur
Publié le 19 sept. 2019 sur Expedia
small room fit for 2 person