Note fondée sur 591 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
90 % des clients le recommandent
4,6 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Wine hotel and that is real

Publié le 22 janv. 2024 sur Hotels
Was 1 night for business travel. Reception is friendly. The hotel is clean and the rooms are nice. But the nighthalls are small and you need to go stairs up, stairs down and no elevator.
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Reception Team, Gestion de l’hôtel
Dear Bruno, Thank you for leaving such a wonderful review. We are so pleased you enjoyed your time at Hotel du Vin Poole. We can't wait to welcome you back! Kind regards,
5 sur 5
par un voyageur

Publié le 17 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
18 nov. 2023 par Reception Team, Gestion de l’hôtel
Thank you for your score. It was lovely to have you here. Looking forward to welcoming you here in the near future. Best Regards,
5 sur 5
par un voyageur

Publié le 2 mars 2020 sur Hotels
Commentaires de Gestion de l’hôtel
4 mars 2020 par CS, Gestion de l’hôtel
Dear Reviewer, thank you for staying with us and I am pleased to see that you had an enjoyable stay here with us. Kind regards Christian HdV Poole
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 15 oct. 2018 sur Hotels
4 sur 5
par un voyageur

Nice and clean

Publié le 6 juin 2018 sur Expedia
Nice location, clean, originally decorated. Among the best in Poole
3 sur 5
par Bruno

Ce voyageur a laissé seulement une note Publié le 28 sept. 2017 sur Hotels
5 sur 5
par un voyageur

Comfortable weekend break

Publié le 3 août 2024 sur Hotels
Great customer service and a very friendly team. Hotel ideally located for the harbour and sea front. Spacious room with everything we needed for a comfortable weekend break. Easy access to town car park if hotel car park is full. All in all great value and we would return.
5 sur 5
par un voyageur

Publié le 28 juill. 2024 sur Expedia
Superb hotel in Poole Old Town. Everything top quality.
2 sur 5
par un voyageur

Publié le 25 juill. 2024 sur Expedia
This was a last minute booking made midway through ferry journey due to serious delays and much later arrival time meaning we felt unwise to then progress on with 3 hour drive. We booked specifically because it was dog friendly, near port, apparently 4 stars and had stayed at part of the chain previously and had 24/7 Room service for food on listing. we arrived just before 10pm, the room was essentially in loft on what had been hottest day of year so far and of course A/C was broken. We reported this and told nothing we can do as all booked just use fans. Food service we were told not available as kitchen closed but you could choose from the 4 options of late night snacks. Had the Croque Monsieur which was one of the four options - catastrophic food poissioning for next four days (I'd only had a bowl of fruit and yoghurt mid-morning prior to that). On arrival there were band aids left in bathroom bin and a distinct yellow tinge to the toilet water. I appreciate a last minute booking and can't expect the world but the room wasn't exactly cheap and given we'd not eaten the 24/7 room service to have a proper meal was one of the key reasons we booked it was very misleading and with it resulting in food poisoning was even worse. Won't be staying again and wished we'd made the drive in the end certainly not worth the money.
5 sur 5
par un voyageur

Publié le 24 juill. 2024 sur Expedia
This was the perfect location for a stay the night before a ferry crossing. The hotel is well maintained and has a lovely bar/garden area. The room was modern and comfortable.
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Reception Team, Gestion de l’hôtel
Dear Sarah, Thank you for your lovely review, I'm glad you enjoyed your visit to us! We look forward to your next stay with us. Kind regards,