Note fondée sur 19 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Annual Fishing Trip
Publié le 18 sept. 2024 sur HomeAwayAccurately advertised, clean, host was responsive.
Location is quiet.
We would stay here again.
par un voyageur
Ideal for 3 men working evenings
Publié le 18 sept. 2024 sur HomeAwayIdeal for what we needed,
par un voyageur
Family Vacation
Publié le 23 août 2024 sur HomeAwayOur stay at Port Alice was amazing. Everything went well, the check in was easy, the parking was only feet away from the front door. Our grandkids loved the pool. The beds were comfy. We appreciated the heat pump to stay cool on the hot days. When we had question They were answered prompting. Thanks you so much.
par un voyageur
Roundtrip vancouver island
Publié le 22 août 2024 sur HomeAwayHouse needs some renovation. Floor kitchen and electricity. House is stale probably caused by molt in bathroom. F
par un voyageur
Quiet location minutes away from the beach.
Publié le 3 août 2024 sur HomeAwayOur family stayed in the townhouse for a week. The townhouse has two extra single beds in the basement in case more room is required. The location is in viewing distance of the water and is a short walk to the village center. Use of a pool is available during summer months. The area is very peaceful and you'd be hardpressed to hear any noise in the general area. The townhouse is clean and provides plenty of room for large families. A TV is provided and Wifi is available in order to remain connected. My stay was very relaxing and I wouldn't hesitate to book again. On the two occasions I had questions, I received responses in a timely manner. If you're from a major city, imagine Port Alice as being in a 7AM Sunday time bubble, nothing really gets busy and traffic is sparse. Port Alice is truly a hidden gem.
par un voyageur
Very comfortable townhouse!
Publié le 3 juill. 2024 sur HomeAwayAlthough the building was older, it was very comfortable. Bed sheets and towels were good.
We would definitely stay there again!
The ocean view was beautiful too.
par un voyageur
Publié le 28 juin 2024 sur Expedia
Its a much older building but worked perfectly for our needs.
par un voyageur
Cold weather, no heat
Publié le 24 juin 2024 sur HomeAwayWe left after two nights although rented for four nights. Heat pump not working, had to use space heaters that helped a little. Kitchen was not clean or well appointed. Some appliances did not work, skillets were rusty and unusable. Thank goodness coffee pot worked and that we brought our own coffee. Beds were comfy but rooms were not warm enough. Slider doors did not have a latch let alone a lock. Sun helped warm the place but blinds did not work to cover the slider openings. Zahid answered our calls and told me only after we arrived that a previous renter had told him that the heat did not work. Although he was trying to get someone to fix the unit(which also runs the AC), we should have been told the lack of heat situation before we arrived, Zahid was very apologetic and offered a small refund which was much appreciated, but the whole experience was very upsetting. We hope he addresses these issues since it has potential and could be very good for a family.
Commentaires de Gestion de l’hôtel
24 juin 2024 par VrboOwner, Gestion de l’hôtel
We apologize for the inconveniences during your stay. Your comfort is our priority, and we regret falling short of your expectations.
Heat: We’re addressing the malfunctioning heat pump to ensure future guests’ comfort. Getting a HVAC contractor to come from Cambell River (2 hours away) is challenging, but this is a priority for us.
Kitchen: Our housekeeping team will inspect and clean the kitchen, ensuring functional appliances.
Skillets and Coffee Pot: We’ll replace rusty skillets and verify the coffee pot’s condition.
Slider Doors and Blinds: Maintenance will address these promptly for security and privacy. The balcony is on the 2nd floor and we did not think a lock was going to be an issue in a small safe town. You were the first to report the lock issue and we will take care of it.
Communication: We’ll improve communication.
We value your feedback and hope you’ll consider staying with us again. Your experience matters.
par un voyageur
Enjoy
Publié le 30 mai 2024 sur HomeAwayGood
par un voyageur
Port Alice
Publié le 22 avr. 2024 sur HomeAwayZahid was amazing to deal with. Very helpful!
