Note fondée sur 30 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,0 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Management, Gestion de l’hôtel
Thank you for taking the time to leave a kind review.
par un voyageur
Publié le 4 mars 2024 sur Expedia
Super!
Commentaires de Gestion de l’hôtel
5 mars 2024 par Management, Gestion de l’hôtel
Thank you for taking the time to leave us such a kind review.Reviews like yours keeps our spirits up and our drive going to provide the best experience to our guests while they also receive the best value.We look forward to your next stay with us.
par un voyageur
Publié le 25 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
25 juill. 2023 par Manager, Gestion de l’hôtel
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We look forward to your next stay with us.
par un voyageur
Publié le 11 déc. 2019 sur Expedia
This hotel is right up tbe street from everything. Just a very short drive. The only thing i didn't like is that the bathroom had small roaches behink the sink that would come out at night.
Commentaires de Gestion de l’hôtel
18 déc. 2019 par Harry, Gestion de l’hôtel
Thank you for letting us know about your recent stay with us. We sincerely apologize for this inconvenience. I will talk with our housekeeping staff and make sure this does not happen in the future. Hopefully you come back next time you are in the Port Arthur Area so we can show you our best.
par un voyageur
Disappointment
Publié le 25 août 2019 sur HotelsGetting to the hotel you have to drive further out and and around to get to the hotel. Hallway has a very strong odor. Room was not up to expectations with the pricing. Restroom was very small not enough spaces
Commentaires de Gestion de l’hôtel
26 août 2019 par Harry, Gestion de l’hôtel
Hello there,
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I do apologize about the odor, but having Kitchenettes, guest cooking occasionally does leave a odor. However, we do appreciate your business and will work hard to make sure our guest are taken care of.
Thank you so much for your business and we look forward to seeing you in the future.
Kind regards,
par un voyageur
Publié le 26 mai 2019 sur Expedia
Commentaires de Gestion de l’hôtel
27 mai 2019 par VJ, Gestion de l’hôtel
Thank you for taking the time to leave us such a kind review.
Reviews like yours keeps our spirits up and our drive going to provide the best experience to our guests while they also receive the best value.
We are glad you had a great stay and hope to see you again.
par un voyageur
Wonderful stay!
Publié le 22 avr. 2019 sur HotelsIt was wonderful
Commentaires de Gestion de l’hôtel
8 mai 2019 par VJ, Gestion de l’hôtel
Thank you for taking the time to leave us such a kind review. I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.
We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.
Kind regards
par un voyageur
perfect for what we needed
Publié le 27 janv. 2019 sur HomeAwayclean. easy access. could have used instructuons on how tue stove and air conditioner worked. took several tries to get them right. Good bed.
par un voyageur
Excellent customer service
Publié le 15 déc. 2018 sur HotelsNice room. I left a suit jacket in the closet, and they called to let me know. It’s a very nice jacket, so I am very grateful.
Commentaires de Gestion de l’hôtel
18 déc. 2018 par VJ, Gestion de l’hôtel
Thank you for taking the time to leave us such a kind review.
Reviews like yours keeps our spirits up and our drive going to provide the best experience to our guests while they also receive the best value.
Your tips are also very helpful for traveling guest that read this review. We are glad you had a great Stay and hope to see you again.
par un voyageur
Nice, Great.
Publié le 8 sept. 2018 sur HotelsFast check-in, the pool is still closed because of repairs after Hurricane Harvey
Commentaires de Gestion de l’hôtel
10 sept. 2018 par ., Gestion de l’hôtel
Thank you for providing us with these kind words. Your review will serve as encouragement to all the staff to continue to doing a great job. We all enjoyed your stay during your visit and hope to see you again in the future.
