Ratings based on 134 Guest Reviews

Hear it directly from our travellers
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Aug. 10, 2024 on Expedia
Clean
Comment from Hotel Management
Aug. 11, 2024 by BE, Hotel Management
Thank you for choosing TownePlace Suites Marriott for your accommodations. We are glad that we met your expectations. We look forward to seeing you again.
5 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 21, 2024 on Hotels
4 out of 5
by A traveller

Posted Mar. 13, 2024 on Hotels
Comment from Hotel Management
Mar. 14, 2024 by BEzell, Hotel Management
Thank you for choosing TownePlace Suites for your accommodations. We strive to make our guests feel welcomed, comfortable and at home. We greatly appreciate your feedback and hope that you will come stay with us again.
5 out of 5
by A traveller

Posted Mar. 9, 2024 on Hotels
Nice place
Comment from Hotel Management
Mar. 10, 2024 by BEzell, Hotel Management
Thank you for choosing TownePlace Suites Marriott for your accommodations. It is great to hear that you enjoyed your stay. We look forward to seeing you again.
5 out of 5
by A traveller

Posted Jul. 3, 2023 on Expedia
You can smell people smoking from the room next door
Comment from Hotel Management
Jul. 3, 2023 by BE, Hotel Management
My sincere apologies about the smoke smell. We are a smoke free hotel, but unable to control it unless it is reported to us immediately. When informed, we do walk the hallways to try and locate where the smell is coming from. Thank you for the good review and we hope that you will stay with us again.
5 out of 5
by A traveller

Posted Mar. 12, 2023 on Expedia
This property seemed pretty new. Everyone was very friendly. Stores and a variety of places to eat were nearby along with a mall, Wal-Mart and Target. I will definitely return.
5 out of 5
by A traveller

Posted Nov. 22, 2022 on Hotels
Comment from Hotel Management
Nov. 23, 2022 by BE, Hotel Management
Thank you for choosing TownePlace Suites Marriott for your accommodations.
5 out of 5
by A traveller

Posted Oct. 19, 2022 on Hotels
Comment from Hotel Management
Oct. 20, 2022 by BE, Hotel Management
Thank you for choosing TownePlace Suites of Port Arthur Texas for your accommodations. We strive to keep our guest comfortable, satisified and feeling right at home.We look forward to welcoming you again if you are ever back in Port Arthur Texas
4 out of 5
by A traveller

Great stay

Posted Dec. 30, 2021 on Hotels
Great location, friendly staff, good breakfast.
Comment from Hotel Management
Dec. 30, 2021 by BC, Hotel Management
Thank you for choosing TownePlace Suites Marriott for your accommodations. We are glad you enjoyed your stay. We look forward to seeing you again if you are in the area. Regards
4 out of 5
by A traveller

Posted Dec. 18, 2021 on Hotels
Perfect for a business trip.
Comment from Hotel Management
Dec. 18, 2021 by BC, Hotel Management
Thank you for choosing TownePlace Suites Marriott for your travel accommodations. We look forward to welcoming you again.