Note fondée sur 25 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,1 Service et personnel
2,7 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de New York
Publié le 7 févr. 2020 sur Expedia
This place didn’t worth $57 they took from us , our room was dirty and full of mosquitos. The place is full Cuban workers they come get on a lousy bus at 3 am , not to mention the swimming pool party all night long . Worse place in town .
par un voyageur
Publié le 19 sept. 2019
Commentaires de Gestion de l’hôtel
23 sept. 2019 par Pascale, Gestion de l’hôtel
Thank you for you feedback. We hope to see you again.
par un voyageur
Publié le 23 août 2019 sur Hotels
Commentaires de Gestion de l’hôtel
4 sept. 2019 par Pascale, Gestion de l’hôtel
Thank you very much Guerline. We are looking to have you back at Renaissance Hotel
par un voyageur
Publié le 27 sept. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
10 oct. 2018 par The Staff, Gestion de l’hôtel
We hope that you had a great time staying with us and we are looking forward to see you very soon.
The staff
par un voyageur de Irvington, NJ
Publié le 19 sept. 2018 sur Expedia
It’s a nice hotel, the staff is excellent. And i will stay there whenever i go to haiti again
Commentaires de Gestion de l’hôtel
10 oct. 2018 par The staff, Gestion de l’hôtel
Nicolas,
thank you for your feedback, we appreciate. We hope to see you very soon.
The Staff
par un voyageur de Connecticut
Publié le 26 juill. 2018 sur Expedia
that place for me doesn't exist for incorrect address
Commentaires de Gestion de l’hôtel
2 août 2018 par Pascale, Gestion de l’hôtel
Edrice.
Our adress is Caradeux 52, Tabarre. next time call us so we can give you the best way to come to our hotel. We appreciate your feedback.
Best regards.
Renaissance Hotel
par un voyageur de Boston
Good location but bad service
Publié le 3 juill. 2018 sur ExpediaNothing was working while I was there. The bathroom was a mess and I had to come to clean my room. There was a big shortage of water, TV was not working, and the AC. The was very uncomfortable. The fridge and microwave were bad. There are a lot things that need to be fixed in this hotel.....
Commentaires de Gestion de l’hôtel
20 juill. 2018 par Team of Renaissance Hotel , Gestion de l’hôtel
Dear Merlin,
Thank you for your constructive comments and be certain that we will improve. The breakdown that we were having with our generators has been fixed and we hope that you will give us the chance to show you the improvements in your next visit.
par un voyageur
Publié le 1 avr. 2018 sur Hotels
I stayed for one night at this nearby property to the airport after a flight cancelation. This hotel seems primary set for Cubans, all memos are written either in Spanish or English. Our room had many flies even with air conditioning, a standard 2 star property. Customer service there was awful not certain if it was simply because we were a Haitian couple but you could tell the service we were receiving was different from the tourist coming from Cuba. I did feel it was important to leave a review mostly in regards to my experience with breakfast. The hotel stay came with breakfast, we were denied breakfast and were advised that the only breakfast they offered was made with Cuban spices and Haitian do not eat the food and this was mentioned to us after 30 minutes waiting for eggs and bread that they initially said we were receiving. Now they did not know I am a travel agent by profession and I travelled to Cuba and I have experienced Cuban food first hand and never had any issues. I also want to press the issue that this location has nothing to do with Cuba, as Cuban hospitality is top in the Caribbean and this is a poor representation of anything Cuban. No I would never go back to this property mainly because I find it ridiculous for a hotel to be in Haiti and have nothing for the Haitians, it was really hard to ear this words ’’Haitians do not eat here’’; besides being borderline racist, I would never say Canadians don’t eat here while in Canada (home town). We simply left.
par un voyageur de virginia
not to bad hotel is close to the airport
Publié le 17 janv. 2018 sur Expedia
Pour : I like view pool is ok I like the Neighborhood
Contre : for the gate door the need to training the security at the gate. and room need to be more clean and comfortable staff need
Emplacement : The location is okay
They picture they show is not real they I spend 6 days I enjoyed only the view the pool. they internet for the guest never working for me Toilet paper on demand they have lake on the woof. for the neighborhood is go
Commentaires de Gestion de l’hôtel
23 janv. 2018 par Pascale, Gestion de l’hôtel
Dear Customer,
We hope to have you back in the future so you will be able to see the improvements that we are making.
Thank you for staying with us and we look forward to have you back. Best regards.
par un voyageur
Publié le 10 janv. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
17 janv. 2018 par Pascale, Gestion de l’hôtel
Thank you very much for you feedback. We hope to have you back soon.
