Note fondée sur 2 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
3,0 Service et personnel
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 oct. 2022 sur Expedia
We arrived Seashell neil after staying in 2 other Seashell properties and we thought it will be the same.
We decided to have dinner at the hotel restaurant, as we did in the past.
From our room we could hear the loud music at the restaurant.
Live music was common for us due to our previous hotels.
However when we entered the restaurant the music was so loud it was impossible the hear neither the waiter nor my partner that was sitting next to me.
We asked to lower slightly the music and the answer was the the supervisor is needed.
After 10 minutes that we saw the whole team making discussions and looking at us and nothing changed with the volume level we decided to leave restaurant and to have dinner somewhere else.
When we came back the hotel after dinner we could hear the music till our room.
This is not the way it should be.
We finished our stay disappointed.
Commentaires de Gestion de l’hôtel
14 oct. 2022 par Public Relationship Manager, Gestion de l’hôtel
Dear Mr Maayan, Thank you for taking the time to review us and choosing SeaShell for your preferred stay at Andaman. We are glad to hear that you had a memorable stay at our properties. But on the other hand regret to hear that you had to face inconvenience of loud music at our property in Neil. Your feedback is extremely valuable to us and we will be sure to discuss this with the Restaurant staff. Every feedback from guests like you is a learning curve & help us deliver efficient and high level of personalized service to all our guests. We sincerely hope that you would give us another chance & look forward to your stay with SeaShell soon again.
par un voyageur
Publié le 10 févr. 2021 sur Hotels
