Note fondée sur 38 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Amazing and Beautiful home.
Publié le 23 sept. 2024 sur HomeAwayWe enjoyed our stay and would recommend. We loved being close to the beach as well. We loved it staying here very clean and taken care of.
par un voyageur
Not clean, limited, dirty and poor condition kitchen supplies, dryer door doesn’t close
Publié le 1 sept. 2024 sur HomeAwayFridge broken in places, pots and pans in poor condition, very limited kitchen utensils, hand towels in master dirty, only 4outside chair at the bottom and two were broken, dryer door doesn’t close, damage to walls/sheetrock in multiple rooms. In 35 years of travel this is my only negative experience/review disappointing!
Commentaires de Gestion de l’hôtel
27 nov. 2024 par VrboOwner, Gestion de l’hôtel
Angela, we are disheartened to read that you experienced issues that kept you from fully enjoying your stay. We apologize for any areas you felt needed some TLC and shared your comments with the local manager. They assured us that the dryer has been fixed and the kitchen utensils are properly stocked. We appreciate your feedback as we view it as an opportunity to improve and hope to have the chance to provide an exceptional getaway in the future.
par un voyageur
Great location!!
Publié le 27 août 2024 sur HomeAwayHouse needs more attention to detail, i.e. cleanliness, organization,
Commentaires de Gestion de l’hôtel
11 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your valuable feedback. We sincerely apologize for the maintenance and cleanliness issues you had. Please know that this is not the typical standard our guests can expect, and when issues occur, we make every effort to resolve them quickly and efficiently. Our local operations manager is aware of all your concerns, and we will follow up to ensure that all your concerns will be resolved. Our team will also ensure that additional care is taken when cleaning the home between reservations. We hope to have the opportunity to better serve you in the future.
par un voyageur de Bullard
Beach
Publié le 16 mars 2024 sur HomeAwayGreat
par un voyageur
House was very poorly cleaned before checkin
Publié le 20 nov. 2023 sur HomeAwayWe found rotten food, which smelled the property. Used bandaids, used tooth floss sticks on the ground, dust and sand all over the floors.
the TV remotes wouldnt work so we couldnt watch TV besides what was on when the tv was turned on. overall, very poor experience for the price.
Commentaires de Gestion de l’hôtel
4 déc. 2023 par VrboOwner, Gestion de l’hôtel
We appreciate you leaving this review for us, Andres. We are sorry to hear that your stay wasn't an exceptional one. We sincerely apologize that you arrived at a home that wasn't properly cleaned. We will be sure to address this with our housekeeping team to ensure they are doing a thorough job. Our local team will follow up on the tv remotes to ensure everything is functioning properly. Thank you for staying with us. We do hope that you'll give us another chance to better serve you in the future.
par un voyageur
Perfect get away!
Publié le 13 oct. 2023 sur HomeAwayLoved the house. Perfect for our family but you could easily accommodate more than one family. We will be back!!
par un voyageur
Awesome location
Publié le 24 sept. 2023 sur HomeAwayAwesome house seconds away from the beach
par un voyageur
Great spot
Publié le 15 sept. 2023 sur HomeAwayPlace is clean and very close to beach. The only downside was not a clear view of the beach from the balcony patio.
par un voyageur
Problems
Publié le 5 juill. 2023 sur HomeAwayWe couldn’t sit downstairs first two days due to trash in barrels containing fish entails. I ended up loading in buggy and hauling to a dumper. Beds were all very uncomfortable and worn out with terrible sheets. Some cabinet doors were not attached with two hinges. Master bedroom sink drain was clogged and very slow draining. We had fun on beach with friends but will not book this location again
Commentaires de Gestion de l’hôtel
21 juill. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for providing your valuable feedback. We are sorry for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.
par un voyageur
Crystal Beach
Publié le 29 juin 2023 sur HomeAwayVery pleased with the accomodations. Only negative was the wifi did not work for 3 days and the microwave never worked
Commentaires de Gestion de l’hôtel
17 juill. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your review, Arnold and we are glad that you've enjoyed your stay with us. We sincerely apologize for the inconvenience that you have experienced during your stay and we have forwarded your concern to our local operations manager to avoid future complaints. We hope to host you for another truly carefree and great vacation in the future.
