Note fondée sur 14 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 sept. 2024 sur HomeAway
par un voyageur
We Made the Best of It
Publié le 8 août 2024 sur HomeAwayWe spoke with Customer Service MULTIPLE TIMES throughout our stay. They were able to help resolve some issues… But it was our “squeaky wheel” that kept them from dropping the ball.
There was no wifi for the first 24hrs. That was EXTREMELY irritating. Then the communication went dark bc it was after hours. They just stopped communicating with us. The front door lock was completely broken. We were 100% not secured the first night. It was very scary knowing ANYONE could just walk into this home while we were asleep. Black mold in both showers. Sheets were dirty. The kitchen was poorly stocked. No bottle opener of any kind. Very cheep toilet paper and only four rolls for 7 adults for a whole week. We had to go buy more. Only two trash bags. Not enough. There wasn’t even a broom for us to sweep the sand off the deck. Deck cushions were disgusting and definitely too gross to sit on. The wood chairs were fine. I feel like they also should have supplied a beach pass to drive on the beach with our rental. We were told by Vacasa we didn’t need one, but the book inside the house specifically said we did. The grill was a joke. It was basically a huge piece of trash. The firepit that was “talked up” on website was also a mess. I do feel like we should have been warned about the SEVERE mosquito issue. It’s not normally any kind of issue, but this summer they are vicious. We couldn’t even get to the car, walk on beach in evening or mornings without being attacked and eaten alive. A simple
Commentaires de Gestion de l’hôtel
26 août 2024 par VrboOwner, Gestion de l’hôtel
Dorice, thank you for your review, we sincerely apologize for the issues you experienced during your time with us.
We are disappointed to read that your recent experience was not satisfactory. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur
Publié le 31 juill. 2024 sur HomeAway
par un voyageur
Cancellation Insurance
Publié le 30 juin 2024 sur HomeAwayWe paid the $75 cancellation insurance but on the bill, it said that we declined this insurance. Luckily, we didn't need it. Truly enjoyed our stay.
par un voyageur
Very Nice House but…
Publié le 8 juin 2024 sur HomeAwayThe house is super cute. The beds are comfortable but could use some new pillows. Kitchen was fully stocked & gorgeous.
Negatives: Very low water pressure in the showers and furniture is stained up pretty badly. Rug was covered in dog hair, sticky & stained. The small vacuum there would not suck up the hair or dirt. Could use new furniture, fresh new rug & better vacuum. Other than that everything was great! Beautiful home.
par un voyageur
Family Christmas
Publié le 8 juin 2024 sur HomeAwayThe decor is beautifully done. Nice roomy floorplan for big groups and very well stocked. Easy walk to beach and close to local stores and eateries.
par un voyageur
Beach weekend
Publié le 14 avr. 2024 sur HomeAwayWould definitely book again!
par un voyageur de Nederland
Easter 2024
Publié le 2 avr. 2024 sur HomeAwayFamily weekend for easter!!
Home was very nice and spacious, the only thing that needs to be improved is thier cleaning. Home wasnt clean when we arrived and it had a really wierd smell to it, dirty floors ,stains on fridge and stove ,dog poop behind the toilet ,the master shower has mold on it 😳 whoever cleaned was in a rush ,we ended up having to clean all that up. Other than that we enjoyed the home.
Commentaires de Gestion de l’hôtel
7 mai 2024 par VrboOwner, Gestion de l’hôtel
Kimberly, thank you for sharing your experience, we're pleased you thought our home was nice and spacious and you enjoyed your visit! That said, we apologize for the cleanliness details that were missed. Please know that this is not the high standard we hold ourselves to as we value cleanliness and our guests' comfort. We shared your feedback with the local manager so housekeeping can be addressed and we thank you for your feedback. We hope you will allow us the chance to provide you with a truly exceptional vacation experience in the future.
par un voyageur
Homecoming
Publié le 24 sept. 2023 sur HomeAwayVery clean property and very friendly!
par un voyageur
Great place!
Publié le 16 avr. 2023 sur HomeAwayHouse was beautiful and in perfect location. Very clean and spacious. We loved it and will be back!
