Note fondée sur 918 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,8 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 mai 2024 sur Hotels
La chambre sentait très mauvais. Cafard dans le couloir.
Commentaires de Gestion de l’hôtel
15 mai 2024 par Trini, Gestion de l’hôtel
Dear Riviere,On behalf of all the staff we would like to thank you for taking the time to write such a great review. We look forward to seeing you again and providing an even better service and experience
par un voyageur
Publié le 16 mai 2022 sur Hotels
Commentaires de Gestion de l’hôtel
9 juin 2022 par Trini, Gestion de l’hôtel
Dear Amaury,
Thank you for taking the time to write this wonderful review. We will continue to work hard to offer our guest an excellent experience.
par un voyageur
Publié le 27 avr. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
30 avr. 2019 par agm, Gestion de l’hôtel
Thank you very much for your great rating!
We look forward to welcoming you back soon!
par un voyageur
Très bien
Publié le 20 avr. 2019 sur HotelsÉtions de passage. Hôtel très propre et déjeuner parfait. Seul le tapis est de trop! Pour le reste, rien à dire!
Commentaires de Gestion de l’hôtel
21 avr. 2019 par agm, Gestion de l’hôtel
Thank you for your feedback, we are delighted you found us clean and comfortable! Please do come and visit us again soon
par un voyageur
Publié le 26 sept. 2024 sur Expedia
The toilet didn’t work and no one was available to fix it until we were leaving. The ice machine had no ice. The cereal bar ran out of milk and took forever to refill.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Trini, Gestion de l’hôtel
Dear Theodore,Thank you for taking the time to let us know about your recent experience. As you mention, there is some room for improvement. I believe there will always be something we can improve upon, however we are working hard to offer the best to our guests.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Needed more breakfast selections, after a couple days, pancakes get tiring
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Trini, Gestion de l’hôtel
Dear Mike,On behalf of all the staff we would like to thank you for taking the time to write such a great review. We look forward to seeing you again and providing an even better service and experience.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Trini, Gestion de l’hôtel
Dear Tanaris,On behalf of all the staff we would like to thank you for taking the time to write such a great review. We look forward to seeing you again and providing an even better service and experience.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Hotel and staff were great. Only complaint was water in the shower was scolding..
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Trini, Gestion de l’hôtel
Dear Catherine,On behalf of all the staff we would like to thank you for taking the time to write such a great review. We look forward to seeing you again and providing an even better service and experience.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Trini, Gestion de l’hôtel
Dear Sylvia,On behalf of all the staff we would like to thank you for taking the time to write such a great review. We look forward to seeing you again and providing an even better service and experience.
par un voyageur
Publié le 18 sept. 2024 sur Expedia
We were charged for a room we never stayed in. The room my employer was given was not cleaned, the door was propped open. The sheets looked like someone had just slept in them. The room smelled of smoke and urine. My employer told the front desk of the situation and they refused to look into it. He asked for a refund and they said they couldn't, that he had to contact Expedia which he did immediately and they said they would need to contact the hotel. They then said the hotel had blocked the number to Expedia. How Expedia can do business with a hotel that blocks their number is incredible and a huge safety issue for your clients. That you would not do everything in your power to rectify this situation is unbelievable. Expedia said they would work to get us a refund and now we're being told they are not able to offer a refund. This is insanity and unethical, and now we are being forced to get a chargeback to recoup our money. We will never use Expedia again for anyone in our network of churches and we travel every week of the year. I can't say enough how disappointed I am in Expedia and this whole process.
