Ratings based on 61 Guest Reviews

Hear it directly from our travellers
3.6 out of 5
68% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 30, 2024 on Hotels
4 out of 5
by A traveller

Posted Dec. 21, 2023 on Expedia
awesome hotel
3 out of 5
by A traveller

Posted Dec. 10, 2021 on Expedia
If you only need a bed for the night this is ok but there is nothing fancy about this place. Super basic but there was a towel and a bottle of water per person. That was it.
Comment from Hotel Management
Dec. 16, 2021 by Ian, Hotel Management
Thank for staying with us
2 out of 5
by A traveller

Terrible check in

Posted Feb. 16, 2021 on Hotels
This time of checking is terrible although this is not my 1st time staying here. Front desks refused to accept my online booking n ask fr a walk in rate. Due to almost midnight, i have to repaid in order to check in after arguing almot 1/2 hour. Then i have to call the Hotels.com centre asking fr assistance to resolve the matters. Got lucky the person incharge where he is abroad is soo helpful.
Comment from Hotel Management
Apr. 5, 2021 by Hotel Mirage, Hotel Management
Thank you for the feedback. We will do better.
3 out of 5
by A traveller

Please improve

Posted Sep. 27, 2020 on Hotels
Front desk poor service... very slow.Need to improve their skill. Lobby feel hot eventhough there's aircond.
Comment from Hotel Management
Apr. 5, 2021 by Hotel Mirage, Hotel Management
Thank you for the feedback. We will do better.
4 out of 5
by A traveller

Posted Mar. 6, 2020 on Expedia
Comment from Hotel Management
Apr. 5, 2021 by Hotel Mirage, Hotel Management
Thank you for the feedback. We will do better.
4 out of 5
by A traveller

This traveller left a rating score only Posted Nov. 19, 2019 on Expedia
3 out of 5
by A traveller

Posted Nov. 12, 2019 on Expedia
Lokasi strategik dan bagus dekat dgn restaurant bànk cuma bising dgn kenderaan pada waktu mlm channel tv1tv2 tv3 tiada dan volume tv sgt perlahan(rosak).
Comment from Hotel Management
Apr. 5, 2021 by Hotel Mirage, Hotel Management
Thank you for the feedback. We will do better.
3 out of 5
by A traveller

Posted Jul. 12, 2019 on Expedia
Comment from Hotel Management
Apr. 5, 2021 by Ian, Hotel Management
Thank you for the feedback. We will do better.
2 out of 5
by A traveller

Posted May 4, 2019 on Expedia
Stained comforter/duvet cover. Replaced another, but still same condition.
Comment from Hotel Management
May 18, 2019 by Miragepd, Hotel Management
Thank you for the feedback. We will do better.