Note fondée sur 99 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,1 sur 5
85 % des clients le recommandent
4,2 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Publié le 19 mars 2023 sur Expedia
I booked for queen bed but i got double single bed.
Commentaires de Gestion de l’hôtel
2 avr. 2023 par AMIN (FOE) KBRPD, Gestion de l’hôtel
Dear Guest, Thank you for staying with us during your recent trip to Port Dickson. It is disheartening to learn that we had somehow missed the mark in providing a wholesome guest experience, and we sincerely apologies for the shortcomings.Just for your info, in Klana Beach Resort PD, our Queen Bed Room are sold in different rate. So, hopefully that can clear all of this misundertanding. We hope the above incidents have not marred your impression of Klana Beach Resort. If you are travelling back to Port Dickson, we would love to have you stay with us again. Warm regards, The Management
4 sur 5
par un voyageur

Poor services but impressive exterior

Publié le 27 déc. 2022 sur Hotels
Exterior is impressive. Room is spacious and well maintained but dated. Walk to beach not possible when high tide. Location a bit off pitch and own vehicle necessary. Services are unique and need improvement. Example 1 - For double room, provided 2 set of toothbrushes and toothpastes BUT provided only one set of toiletries (1 shower cap, 1 shampoo and 1 bath). Not sure how to share these between 2 person. Need to pay extra for another set. Example 2 - Breakfast variety limited. More local and Muslim orientated. No ham, bacon, etc. Starts 7 am but most food gone by 8 am. Very slow to refill.
5 sur 5
par un voyageur

Great

Publié le 22 nov. 2022 sur Hotels
Great
3 sur 5
par un voyageur

Publié le 21 sept. 2022 sur Expedia
The rooms are really old and would need renovation. No sunbeds at the pool. Only breakfast for Malaysians, no international offer. Very nice and helpful kitchen chef. Good value dinner.
4 sur 5
par un voyageur

Best

Publié le 2 août 2022 sur Hotels
Good hotel. Syariah compliance..
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 11 juill. 2022 sur Expedia
4 sur 5
par un voyageur

Publié le 1 oct. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
18 oct. 2020 par The Management, Gestion de l’hôtel
Dear Valued Guest, Thank you for leaving us with a great review. We are pleased to note that you have enjoyed your stay with us and that you were impressed with our team member's hospitality. Thank you once again for your support and we look forward to welcoming you back for another pleasant stay at Klana Beach Resort Dickson. Warm regards, The Management
4 sur 5
par un voyageur de Malaysia

Publié le 6 sept. 2020 sur Expedia
Environment is nice, surrounding with seaside. Breakfast is nice
Commentaires de Gestion de l’hôtel
6 sept. 2020 par Asst. Front Manager, Gestion de l’hôtel
Dear Valued Guest, Thank you very much for the recommendation and for taking the time to write this review. It will certainly help other potential guests to make us the preferred choice to stay with whilst in Port Dickson. In the meantime, if there is anything, we can do for you, please do not hesitate to contact us. We hope to welcome you back soon. Yours Sincerely,
5 sur 5
par un voyageur

overall is excellent!👍

Publié le 25 août 2020 sur Hotels
Im not sure who he is,maybe duty manager. He is really helpful. From the time we checked in till next morning while we had our breakfast @ cafe, he is there. The front desk is ok but need to improve some more especially on which customer u need to prioritize, like citizen,on wheelchair,pregnant women @ women with baby.The housekeeping makcik is really lovely. Tqvm.
Commentaires de Gestion de l’hôtel
26 août 2020 par Ast. Front Office Manager, Gestion de l’hôtel
Dear Mrs Umi Kalsom, Thank you for your continued support and I am delighted to hear that you had an enjoyable time here with the exception of the room and we hope to get all gradually done in the next coming years. I am also happy to read that ‘staff name’ had done their parts in rendering what is required out of them. They will be duly rewarded at our staff annual party. In the meantime, if there is anything, we can do for you, please do not hesitate to reach out to us. You may want to periodically go to our website to see latest rooms and food & beverage promotions etc. or also look at our Facebook Page. Many thanks for writing this review and we hope to welcome you back soon. Yours Sincerely, The Management
4 sur 5
par un voyageur

Weekend trip to PD

Publié le 27 juill. 2020 sur Hotels
Been many years since last trip to Port Dickson. Wanted a reasonable beach hotel for overnight stay. Klana Beach Resort was quite a good choice as it had privacy! It has swimming pools albeit segregated pools, and if you wanted to swim in the sea, it was just down the stairs, past the little rocky bits and you have clear water to swim in. Overall good hotel for short trips.
Commentaires de Gestion de l’hôtel
29 juill. 2020 par Hafzi Aziz, Gestion de l’hôtel
Dear Valued Guest, Thank you very much for the recommendation and for taking the time to write this review. It will certainly help other potential guests to make us the preferred choice to stay with whilst in Port Dickson. In the meantime, if there is anything, we can do for you, please do not hesitate to contact us. We hope to welcome you back soon. Yours Sincerely, The Management
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