Note fondée sur 125 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Ridzuan Nordin (Resort Manager), Gestion de l’hôtel
Hi,Thank you for rating us 8/10! We're glad to know you had a positive experience overall. If you have any specific feedback or suggestions on how we can make your next stay even better, we'd love to hear from you. We look forward to welcoming you back in the future!Warm regards,
par un voyageur
happy trip with family w kids
Publié le 10 août 2024 sur Hotelsfantastic trip, super friendly and helpful staff from crew member to management team.
nice pool, yummy breakfast, clean and modern room.
Commentaires de Gestion de l’hôtel
10 août 2024 par Ridzuan Nordin (Resort Manager), Gestion de l’hôtel
Dear Ming Hsein,Thank you so much for your kind words and glowing review! We're thrilled to hear that you and your family had a fantastic stay with us. It's wonderful to know that our staff, from the crew members to the management team, made a positive impact on your trip. We're glad you enjoyed the pool, the breakfast, and found your room to be clean and modern. Your feedback means a lot to us, and we hope to welcome you and your family back for another memorable stay in the future!
par un voyageur
Will come back again.
Publié le 10 août 2024 sur HotelsGreat place to stay for family.
Commentaires de Gestion de l’hôtel
10 août 2024 par Ridzuan Nordin (Resort Manager), Gestion de l’hôtel
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay and that our resort is a great fit for your family. We look forward to welcoming you back for another memorable visit!
par un voyageur
Publié le 10 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 juin 2024 par Ridzuan Nordin (Resort Manager), Gestion de l’hôtel
Dear Syirin,Thank you so much for your 5-star review! We're thrilled to hear that you had a fantastic experience at our beach resort. Your positive feedback means the world to us and motivates our team to continue providing exceptional service. We can't wait to welcome you back for another memorable stay!
par un voyageur de woodburn
Publié le 6 mai 2024 sur Expedia
Friendly and knowledgeable staff. Area is beautiful, truly a resort.
Commentaires de Gestion de l’hôtel
8 mai 2024 par Ridzuan Nordin (Resort Manager), Gestion de l’hôtel
Hi Miss Rebecca,We're thrilled to hear you had such a delightful experience at our beach resort! Our team takes great pride in ensuring every guest feels welcomed and well-informed throughout their stay. And yes, isn't the surrounding area just breathtaking? It's our pleasure to provide a serene oasis where you can truly immerse yourself in the beauty of nature. Thank you for sharing your kind words, and we can't wait to welcome you back for another unforgettable getaway!
par un voyageur
Publié le 21 avr. 2024 sur Expedia
Stayed in a 3-bedroom "apartment". A really lovely and spacious floorplan with (as its name suggests) three separate bedrooms each with their own ensuite bathroom. It was so nice to be able to travel with a group, share a common living area, and have the convenience of our own separate bathrooms. There are no cooking facilities in the apartment but you can eat outside meals/snacks around the dining table. Just remember to bring your own cutlery/plates/dishwashing products etc. as only glasses/mugs are provided. The living area was huge - really impressive and airy with a lovely beachy vibe (ceiling fans only). However, each of the bedrooms had their own air-conditioning. Buffet breakfast was excellent. All staff we encountered were super friendly, efficient, and hard working... from the porter, to reception, to the restaurant (both dinner and breakfast). Our stay here exceeded our expectations. Thank you so much, Villea PD!
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Ridzuan Nordin (Resort Manager), Gestion de l’hôtel
Dear Kimberley,Thank you so much for your detailed and positive review! We're thrilled to hear that you enjoyed your stay in our spacious 3-bedroom apartment at Villea PD. It's wonderful to know that the layout suited your group's needs perfectly, with each bedroom boasting its own ensuite bathroom for added convenience.We're glad you appreciated the ample living area with its beachy ambiance and the comfort of air conditioning in each bedroom. Our team takes great pride in creating a welcoming atmosphere, and we're delighted that you found our staff to be friendly, efficient, and hardworking throughout your stay.Your feedback regarding the dining facilities is duly noted, and we'll look into ways to enhance the amenities provided in the apartment. We're thrilled that you found the buffet breakfast excellent, and we hope it provided a great start to your day.Thank you once again for choosing Villea PD for your accommodation needs. We hope to have the pleasure of welcoming you back soon for another enjoyable stay!Thanks
par un voyageur
Wholesome and well-maintained resort on the beach!
Publié le 26 mars 2024 sur HotelsLove this quiet resort on the beach. It’s also right next-door to the entrance to a natural park with many interesting hikes. This facility does entertain some large groups of guests but can also be very quiet and peaceful at times. There’s no liquor served on site, but the amenities, the park the beach and the ocean were all excellent. Some small disappointments with my evening meals but everything else was quite good. Prices are high in the restaurant for this area so quality could be improved a little there. The servers were readily available and quite sweet to me as the only Caucasian on site for four days. Definitely a strong Muslim presence here going by the way, the women were dressed, and the Quran and prayer mat in my room for starters. This didn’t affect my visit negatively in anyway.
Commentaires de Gestion de l’hôtel
28 mars 2024 par Ridzuan Nordin (Resort Manager), Gestion de l’hôtel
Thank you for sharing your experience at our beach resort @Villea PD. We're delighted to hear that you enjoyed the tranquility of our location and the proximity to the natural park with its hiking trails. We understand that while we cater to both large groups and individuals seeking serenity, maintaining a peaceful ambiance is paramount to us.We apologize for any disappointment with your evening meals. Your feedback is valuable, and we will certainly review our restaurant offerings to ensure they meet the high standards we aim for. We appreciate your understanding regarding pricing and quality, and we'll strive to enhance the dining experience for our guests.Our team is dedicated to providing exceptional service to all guests regardless of background, and we're glad to hear that you felt welcomed and well taken care of during your stay. Diversity is one of the many strengths of our resort, and we aim to create an inclusive environment for all.Thank you for choosing to stay with us, and we hope to welcome you back for another memorable visit in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Safe travels!
par un voyageur
Comfortable
Publié le 2 mars 2024 sur HotelsI think more for families. It is out of the way and not close to town
Commentaires de Gestion de l’hôtel
4 mars 2024 par Ridzuan Nordin (Resort Manager), Gestion de l’hôtel
Dear Eugene,"Thank you for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay at our resort, especially as a family. Our secluded location away from the hustle and bustle of town offers a serene escape where families can truly unwind and connect with each other and nature. While we understand that our distance from town may not suit everyone's preferences, we believe it adds to the charm and tranquility of our resort. We hope to welcome you and your family back for another memorable stay in the future!"
par un voyageur
Publié le 14 févr. 2024 sur Expedia
Dirty
Commentaires de Gestion de l’hôtel
17 févr. 2024 par Ridzuan Nordin (Resort Manager), Gestion de l’hôtel
Dear Bai Hui,Thank you for bringing this to our attention. We're truly sorry to hear that you found your room to be dirty during your stay. Maintaining cleanliness is a top priority for us, and we take your feedback very seriously. Please know that we are investigating this matter with our housekeeping team to ensure that such lapses do not occur in the future. We appreciate your patience and understanding, and we hope to have the opportunity to regain your trust and welcome you back for a much-improved experience. If there's anything else we can do to assist you, please don't hesitate to let us know.ThanksRidzuan NordinResort Manager
par un voyageur
Publié le 12 févr. 2024 sur Expedia
need to go up stairs in order to go to the room. preferred ground floor, especially for elderly that are wheelchair bound.
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Ridzuan Nordin (Resort Manager), Gestion de l’hôtel
Dear Nur Fakriah,Thank you for taking the time to share your feedback with us. We appreciate your valuable input and understand the importance of accessibility, especially for our elderly guests. We sincerely apologize for any inconvenience caused by the need to navigate stairs to reach your room.Your concerns are of great importance to us, and we are committed to enhancing our guest experience. We will certainly take your preference for ground floor accommodations into serious consideration, particularly for guests with mobility challenges.Please rest assured that your feedback will be shared with our team, and we will explore ways to improve accessibility for all our guests. Your satisfaction is our priority, and we hope to have the opportunity to better meet your needs in the future.Thank you for choosing our hotel, and we look forward to serving you again.Best regards,
