Note fondée sur 652 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par c camard de France
Emplacement, confort et accueil parfaits
Publié le 18 nov. 2013 sur HotelsLe meilleur hotel ou nous avons séjourné durant notre périple de 3 semaines en Australie. Appartement très bien situé, spacieux, joliement décoré et parfaitement équipé. Piscine - terrasse très agréables et accueil irréprochable. Un excellent rapport qualité-prix
par un voyageur
Publié le 18 juill. 2024 sur Expedia
Was disappointed when we asked for toilet paper it was too hard. So we our own.
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Lynette and Robert, Gestion de l’hôtel
Thanks for your review Paul. You booked a self contained, self catered apartment which means that once you have used up your starter pack you then purchase your own items. You can do this either via us or Coles just down the road.Cast your mind back to the conversation that we had please Paul. You asked for a toilet roll, we let you know about being self catered etc then said we would just give you one. You said that you would be back at around 12.30 to which we replied we'd be on lunch. Then without giving us a chance to say anything further you stormed off in a huff & said you'd get your own. We were equally disappointed in the way you spoke to us.
par un voyageur
Publié le 11 juill. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Lynette and Robert, Gestion de l’hôtel
Thanks Peter.
par un voyageur
Publié le 17 juin 2024 sur Wotif
We were put in a small 1 br room that is above an open area cafe which opens for both breakfast and lunch.
It was almost impossible to sleep beyond 5.45am with all the noise from the cafe staff settling up tables, noise from diners, the rumble and clatter from the frequent garbage collections both private contractors and council. The pool provided is simply a splash pool with a large children wading area and a small plunge area, so being an adults only hotel, I’m not sure why such a small pool is provided at a holiday resort for adults.
All in all we were very disappointed with the accommodation and facilities provided
Commentaires de Gestion de l’hôtel
18 juin 2024 par Lynette and Robert, Gestion de l’hôtel
Thanks for your review Greg & we are sorry that you were disappointed in YOUR CHOICE of accommodation. I'm not going to dot point all of your issues as they really are just relevant to you & not the majority.
par un voyageur
Publié le 11 juin 2024 sur Expedia
Robert and Lyn were fantastic to deal with. Nothing is a proble. This is not a brand new building but it is in excellent condition and lovely and quiet. Highly recomend a stay here. Very central and can walk to everything
Commentaires de Gestion de l’hôtel
11 juin 2024 par Lyn, Robert , Gestion de l’hôtel
Thanks so much Greg & we are so happy to hear that have enjoyed your stay here with us and with Port Douglas. With Gratitude and Thanks, Lynette and Robert
par un voyageur
Publié le 22 mai 2024 sur Expedia
Great location
Commentaires de Gestion de l’hôtel
22 mai 2024 par Lynette and Robert, Gestion de l’hôtel
Thanks Melinda.
par un voyageur
Great location but with stairs
Publié le 7 avr. 2024 sur HotelsGreat location. Only issue is if your are a senior or have issue with stairs request room on lowest level. We had 4 sets of stairs to navigate with big bags. If you are on top floors request balcony overlooking street not back side of building.
Commentaires de Gestion de l’hôtel
25 oct. 2024 par Lynette and Robert, Gestion de l’hôtel
Thanks Tom
par un voyageur
Good hotel
Publié le 16 janv. 2024 sur HotelsThe hotel has a good central location and it has an underground carpark. There is a small kitchen in the room and communal laundry. The couple running the hotel were very nice and gave good communication. I found the hotel good calue for money.
Commentaires de Gestion de l’hôtel
16 janv. 2024 par Lyn, Robert, Gestion de l’hôtel
Thanks so much Matthew :-)
par un voyageur
Publié le 30 nov. 2023 sur Expedia
Centrally located to all facilities. Friendly owners
Commentaires de Gestion de l’hôtel
30 nov. 2023 par Lyn, Robert, Gestion de l’hôtel
Thanks so much Gregory.
par un voyageur de Winnipeg
Publié le 26 nov. 2023 sur Expedia
Lovely would for sure return.
Friendly, knowledgeable on the area and the accomodations were spotless and comfy.
Commentaires de Gestion de l’hôtel
28 nov. 2023 par Lyn, Robert, Gestion de l’hôtel
Thanks so much Pamela & we loved meeting you both!! So glad you got here & that you were able to enjoy your stay :-)