Note fondée sur 307 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,2 Service et personnel
3,9 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
20 sept. 2023 par MH, Gestion de l’hôtel
Dear Bernard,We very much appreciate your comments regarding your stay at the Mantra Heritage Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
par un voyageur de CONROE
Publié le 28 nov. 2024
The 2 bedroom unit was great for family of 4.
Commentaires de Gestion de l’hôtel
21 déc. 2024 par Mantra Heritage, Gestion de l’hôtel
Thank you for your recent stay with us in beautiful Port Douglas. We are glad you enjoyed your stay and look forward to welcoming you back again.Kind Regards,Paula
par un voyageur
Publié le 7 sept. 2024 sur Wotif
Comfortable suite. Balcony overlooking the pool. Overall a relaxing stay.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Mantra Heritage, Gestion de l’hôtel
Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience at our hotel. It’s fantastic to know that our location and amenities met your expectations.Your kind words are a huge motivation for our team, and we’re delighted that you enjoyed your stay with us. We look forward to welcoming you back for another exceptional experience in the future.Thank you once again for your feedback and for choosing our hotel!
par un voyageur
Publié le 5 août 2024 sur Wotif
Loved how central the property was to everything especially dining and shopping. Everything was within easy walking distance so we didn't need a car.
The room was very well appointed. We loved having the spa as well.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Mantra Heritage, Gestion de l’hôtel
Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience at our hotel. It’s fantastic to know that our location and amenities met your expectations.Your kind words are a huge motivation for our team, and we’re delighted that you enjoyed your stay with us. We look forward to welcoming you back for another exceptional experience in the future.Thank you once again for your feedback and for choosing our hotel!
par un voyageur
Publié le 31 juill. 2024 sur Lastminute
Perfectly located right next to shops/restaurants. We would definitely choose Heritage again.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Mantra Heritage, Gestion de l’hôtel
Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience at our hotel. It’s fantastic to know that our location and amenities met your expectations.Your kind words are a huge motivation for our team, and we’re delighted that you enjoyed your stay with us. We look forward to welcoming you back for another exceptional experience in the future.Thank you once again for your feedback and for choosing our hotel!
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Mantra Heritage, Gestion de l’hôtel
Thanks for the positive feedback.
par un voyageur
You get what you pay for, basic in a great local.
Publié le 23 juill. 2024 sur HotelsGreat location in the heart of Port Douglas’s shops. Restaurants and bars.
However the facilities are sadly dated and a full renovation is needed, the pools were tragic.
You get what you pay for!
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Mantra Heritage, Gestion de l’hôtel
Thank you for taking the time to share your thoughts with us. We’re pleased to hear that you enjoyed our central location and the proximity to Port Douglas’s shops, restaurants, and bars.We also appreciate your candid feedback regarding the facilities. We’re aware that our property is in need of some updates, and we’re actively working on plans to enhance and modernize our amenities, including the pools. Your comments are valuable and will certainly help us prioritize these improvements.
par un voyageur
Publié le 14 juill. 2024 sur Wotif
Some rooms are very tired. Our power went out and we had to move rooms. Luckily it was an upgrade to a much better room. The Manager was great to deal with.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Mantra Heritage, Gestion de l’hôtel
Thank you for your feedback. We’re sorry to hear about the power outage but are glad we could upgrade you to a better room. It’s wonderful to know that the manager was helpful and that you appreciated the resolution. Your comments on the rooms are noted, and we’re working on improvements. We hope to welcome you back under better circumstances.
par un voyageur
Publié le 11 juill. 2024 sur Wotif
par un voyageur
Publié le 4 juin 2024 sur Wotif
A lovely property, very happy with our time at Mantra. Close to everything, clean, and amenities/ pool were wonderful.
Commentaires de Gestion de l’hôtel
5 juin 2024 par Mantra Heritage, Gestion de l’hôtel
Thankyou for your great review!
