Note fondée sur 278 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
3,5 Service et personnel
3,6 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Good space with sea view. Clean and convenient for the town. Nice spa tub.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Mantra reception, Gestion de l’hôtel
Hi Jane,thanks for the positive comments about mantra on the Inlet, looking forward to see you again.hope you have a fantastic day,
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Mantra reception, Gestion de l’hôtel
Good Afternoon, Margaret,thanks for the review about mantra on the inlet, please let us know what we can improve on the future to take this from 3 to 5. more than happy to hear you feedback.hope you have a wonderfull week.Eddie.
par un voyageur
Publié le 1 sept. 2024 sur Wotif
Close to all restaurants and shops
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Mantra on the Inlet, Gestion de l’hôtel
Thanks for your positive feedback.
par un voyageur
Publié le 15 août 2024 sur Expedia
Convenient,central to what we wanted the only draw back the reception area was not staffed, so if you wanted information about tours etc there was no one to ask and no direction on how to contact anyone for assistance more information on how to contact staff in Port Douglas would be helpful other wise a pleasant stay.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Mantra on the Inlet, Gestion de l’hôtel
Thank you so much for your feedback! We’re delighted to hear that our convenient location and central position suited your needs so well. We genuinely appreciate your comments about the reception area. While we're pleased you had an enjoyable stay, we recognize the importance of having staff available to assist with information about tours and other inquiries. We’re currently working on enhancing our communication methods and providing clearer contact details for our guests. Your insights are invaluable to us, and we’re excited to make improvements based on your suggestions. Thank you again for staying with us, and we look forward to the opportunity to host you again in the future!
par un voyageur
Publié le 31 juill. 2024 sur Wotif
Great position and room.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Mantra on the Inlet, Gestion de l’hôtel
Thanks for your positive feedback.
par un voyageur
Publié le 10 juill. 2024 sur Wotif
The rooms were not cleaned, door was locked at very random times, stained old couches. It was awful!
par un voyageur
Publié le 3 juill. 2024 sur Wotif
Great location.
par un voyageur
Publié le 1 juill. 2024 sur Hotels
par un voyageur
Publié le 15 juin 2024 sur Wotif
The mould smell in the room was so bad that it kept me awake. This was absolutely terrible. There was no-one on reception or on site as we were guided by a notice to go to another property. There was less than half a toilet roll with no spare for our 2 night stay. Horrible experience for such a nice town. Would not recommend to anyone
par un voyageur
Publié le 10 mai 2024 sur Expedia
Next door & across the road from pubs with live music till 11.00pm then noisy people yelling when pub shut after midnight