Ratings based on 817 Guest Reviews

Hear it directly from our travellers
4.5 out of 5
86% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Aug. 18, 2024 on Expedia
Great place.
5 out of 5
by A traveller

Posted Aug. 5, 2024 on Hotels
Great place, perfect location, brilliant pool
5 out of 5
by A traveller

Posted Aug. 3, 2024 on Expedia
Great location near the centre of Port Douglas. Easy walk to shops, restaurants, beach. Facilities were very good and the pool area was amazing.
5 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 2, 2024 on Hotels
3 out of 5
by A traveller

Not up to standard

Posted Jul. 29, 2024 on Hotels
3 flights of stairs to room and no other option at 2pm checkin Bag took 40 mins to be delivered Coffe with breakfast is undrinkable and want to charge for espresso Have to remind them your room hasn’t been serviced at 2.30 pm then another hour wait
5 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 28, 2024 on Hotels
5 out of 5
by A traveller

Posted Jul. 21, 2024 on Expedia
It was a lovely holiday
5 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 18, 2024 on Wotif
5 out of 5
by A traveller from Los Angeles

Posted Jul. 3, 2024 on Expedia
Beware this property does not have elevators to all rooms, so if stairs prove to be a challenge request first floor room. That said, we stayed in a one bedroom suite, it was gorgeous. full kitchen, lovely bath. View of the gorgeous lagoon pool. We cooked in the room and went out for dinners, so unable to comment on the restaurant at hotel. Great easy location.
5 out of 5
by A traveller

Posted Jun. 25, 2024 on Expedia
The room was modern, clean, quiet with all the amenities I could require. I didn’t need to sleep in, otherwise the lack of black out curtains may have been an issue and the option to use streaming services may have been nice, but not essential. It was an easy 8 minute walk to a lot of nice restaurants. Only a short walk to four mile beach. The staff were very friendly on arrival. No complaints from me.