Note fondée sur 390 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,3 sur 5
89 % des clients le recommandent
4,3 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Well worth it.

Publié le 7 août 2019 sur Hotels
Very modern place, very nice architecture, 2km from the city easy access.
Commentaires de Gestion de l’hôtel
7 août 2019 par Donna, Gestion de l’hôtel
Thank you for your wounder review, We are so pleased to read to had a fabulous stay with us. We hope you come back for your next holiday.
5 sur 5
par un voyageur

Publié le 22 août 2024 sur Expedia
Great stay! The pool is amazing, the area is very clean, the front desk staff were very friendly and helpful. Perfect for families!
Commentaires de Gestion de l’hôtel
23 août 2024 par The Pool Resort Team, Gestion de l’hôtel
Hi Daphne,Thanks so much for your review! It was an absolute pleasure having you stay with us & we hope you enjoy the rest of your Australian holiday.Kind regards,The Pool Resort Team
5 sur 5
par un voyageur

Publié le 16 août 2024 sur Expedia
We spend a few nights and it was perfect. Had a room with direct Pool Access, kid loved it. Very spacious, including a laundry and great reception. Minor disadvantage is only that it is a bit of the center, need to get in the car for beachside.
Commentaires de Gestion de l’hôtel
28 août 2024 par The Pool Resort Team, Gestion de l’hôtel
Hi Marina,Thanks so much for staying with us! We really appreciate your feedback. The main pool is always a winner with the kids! We are thrilled you enjoyed your Port Douglas stay & we hope you enjoyed the rest of your Australian holiday!
5 sur 5
par un voyageur

Publié le 16 août 2024 sur Lastminute
Our family had the BEST time. We stayed for a week mid Aug and the weather was great. Heather and the team were amazing and so helpful with giving us all the local knowledge. Our kids (6 & 9) had the best time, mainly spent in the pool. For us adults, the pool was a bit fresh to start with but once you got in, we spent the whole day in there. We also found that the later in the day, the pool was nice a refreshing. The pool in the main area is that big, that you can swim, splash around without annoying others or you could make friends. We stayed in one of the rooms with the swim up balcony and it was perfect because the kids would swim around whilst we sat on the sun lounges and watched on. We also hired a car which you would need, as you are about 6mins to the main part of Port Douglas where all the restaurants are. There is a little cafe about 2mins from the resort that does great coffee and breakfast and if you are lucky, you might spot the baby crocodile in the water near the golf course. The beach isn’t too far away and is great for your morning walks and you might even catch the sunrise if you are an early riser. Sunsets are best viewed on a clear day down at Anzac Park which you would need to drive to as it’s in the main part of town. We highly recommend staying here.
Commentaires de Gestion de l’hôtel
28 août 2024 par The Pool Resort Team, Gestion de l’hôtel
Hi Steve,Thanks so much for staying with us! We really appreciate the time you spent writing us such a well detailed review!! We are thrilled you & your family had such a great holiday! You are most welcome to come back anytime!
5 sur 5
par un voyageur

Publié le 21 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par Heather, Gestion de l’hôtel
Thank you so much.Kind RegardsHeather
5 sur 5
par un voyageur

Publié le 20 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 août 2024 par The Pool Resort Team, Gestion de l’hôtel
Hi John,Thanks so much for your rating! We really appreciate it & thanks again for staying with us!
5 sur 5
par un voyageur

Quiet location

Publié le 20 juill. 2024 sur Hotels
Great place, pool temperature wasn’t that warm, so didn’t use the pool as intended. Hot water was an issue, ran out very fast.
Commentaires de Gestion de l’hôtel
7 août 2024 par Heather, Gestion de l’hôtel
Hi Kelvin,Thank you for your review. It is greatly appreciated.Kind RegardsHeather
5 sur 5
par un voyageur

Publié le 11 juill. 2024 sur Expedia
Spacious, modern property that was perfect for our family of five. The 3 bedroom apartment with plunge pool was a great size with plenty of space. The lounge furniture was a little worn and only accommodated 4 people comfortably, not enough space for the 5 of us. A larger couch for a 3 bedroom apartment would be more practical if accommodating up to 6 people.. The property is approx a 40 minute flat walk into the main street of Port Douglas. Alternatively, you can pay a shuttle service to take you there and back if you don't like walking or don't have a car. The staff were very friendly and helpful throughout our stay The large pool area was clean and well maintained. A very enjoyable stay overall!
Commentaires de Gestion de l’hôtel
12 juill. 2024 par The Pool Resort Team, Gestion de l’hôtel
Hi Natalka,Thanks so much for your review, we really appreciate it! Thanks for your feedback about the living room set up, we will look into it.We hope you enjoyed your Port Douglas holiday & hopefully we will see you again soon!Kind regards,
3 sur 5
par un voyageur

Publié le 5 juill. 2024 sur Wotif
Bed very soft, exhaust fan very loud in the bedroom from the bathroom and didn’t work that good. Pool was nice.
Commentaires de Gestion de l’hôtel
5 juill. 2024 par The Pool Resort Team, Gestion de l’hôtel
Hi Damian,Thanks so much for staying with us! We just wished you let us know about the bed & the exhaust fan during your stay as we could of tried to fix both issues! We hope you enjoyed your Port Douglas holiday.
5 sur 5
par un voyageur

Publié le 22 mai 2024 sur Wotif
Commentaires de Gestion de l’hôtel
24 mai 2024 par Pool Resort Team, Gestion de l’hôtel
Hi Marnie,Thanks so much staying with us! We hope you enjoyed your Port Douglas holiday!Kind regards,The Pool Resort Team