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Helnan Hotel Port Fouad

4.0 star property
Enjoy 3 restaurants at this 4-star Port Fuad hotel

Choose dates to view prices

Photo gallery for Helnan Hotel Port Fouad

Terrace/patio
Standard Double or Twin Room
Seasonal outdoor pool
Seasonal outdoor pool
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast included
  • Gym
  • Parking included

Explore the area

Map
23 July St, Port Fuad, Port Said Governorate, 42534
  • Waterfront Quarter
    ‪8 min drive‬
  • El Nasr Museum For Modern Art
    ‪11 min drive‬
  • Military Museum
    ‪11 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • Sea view
  • 32 sq m
  • Sleeps 3
  • 2 Large Twin Beds OR 1 Queen Bed

About the area

Port Fuad

Port Fuad retreat .You'll be within 6 miles (10 km) of Waterfront Quarter and 9 miles (15 km) of El Nasr Museum For Modern Art. Military Museum is 6.6 mi (10.6 km) away.

What's nearby

  • Waterfront Quarter - 8 min drive - 7.7 km
  • El Nasr Museum For Modern Art - 11 min drive - 10.5 km
  • Military Museum - 11 min drive - 10.7 km

Restaurants

  • ‪دجاج كنتاكى - ‬8 min drive
  • ‪4oz Coffee - ‬11 min drive
  • ‪جواهر البن - ‬11 min drive
  • ‪بيتزا هت - ‬10 min drive
  • ‪دجاج كنتاكى - ‬3 min drive

About this property

Helnan Hotel Port Fouad

Enjoy 3 restaurants at this 4-star Port Fuad hotel
Helnan Hotel Port Fouad offers its guests a seasonal outdoor pool, a children's pool, a 24-hour health club, and a steam room. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

There's an onsite business center. Spa services, a vending machine, and a garden are also featured at the business-friendly Helnan Hotel Port Fouad. Self parking is free.

Smoking is allowed in designated areas at this 4-star Port Fuad hotel.

  • 78 guestrooms or units
  • 3 dining venues
  • Continental breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Television in lobby
  • ATM
  • Smoking in designated areas
  • Water dispenser
  • Lockers available
  • Bar or lounge
  • Coffee shop
Helnan Hotel Port Fouad offers 78 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. 43-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments.

Languages

Arabic, English

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Property amenities

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour health club
  • Children's pool
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 43-inch smart TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Computer monitor
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Helnan Hotel Port Fouad

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Guests can access their rooms with a mobile device.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 10:00 AM to 5:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Helnan Hotel Port Fouad Hotel
Helnan Hotel Port Fouad Port Fuad
Helnan Hotel Port Fouad Hotel Port Fuad

Helnan Hotel Port Fouad Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 3 out of 9 reviews
Rating 8 - Good. 2 out of 9 reviews
Rating 6 - Okay. 2 out of 9 reviews
Rating 4 - Poor. 1 out of 9 reviews
Rating 2 - Terrible. 1 out of 9 reviews

8.6/10

Cleanliness

7.6/10

Staff & service

9.4/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
M.
Stayed 2 nights in Oct 2024

2/10 Terrible

Iman

Travelled with family
Disliked: Staff & service, property conditions & facilities
The property in a bad shape nothing working properly . Ac out of order most the time . I won’t even stay there again for free
Stayed 5 nights in Sep 2024

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Aug 2024

8/10 Good

marianne

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

Mohamed

Disliked: Staff & service, room comfort

Not a positive experience

There are several areas where employee professionalism and service could be improved at the hotel. The check-in process for hotel rooms took over 30 minutes, which could be streamlined for a smoother experience. Additionally, room service needs to be more attentive to the "do not disturb" signs on guests' doors to avoid unnecessary interruptions. It's also important for employees to maintain a professional demeanor and avoid openly discussing work conditions while guests are present. Lastly, during the check-in process, guests should be provided with clear information about breakfast timings, pool timings, and gym facilities.
Stayed 1 night in Jul 2023

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in port said yet

Private beach in excellent area in port said
Stayed 1 night in Jun 2023

10/10 Excellent

Badee

Stayed 1 night in Mar 2024

6/10 Okay

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023