Note fondée sur 23 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,9 Service et personnel
4,0 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 oct. 2022 sur Wotif
For the money they charge you get a small room with a very old small bathroom, would be hard to stay more than a night.
Commentaires de Gestion de l’hôtel
8 nov. 2022 par Hotel Team, Gestion de l’hôtel
Dear Alena,I would like to start by thanking you so much for you feedback. Reviews are one of the most useful tools we have at our disposal, and we appreciate as much information as possible! I am sorry that your stay wasn’t an enjoyable experience however we are always looking forward to improve and delivery better service..Thank you again.
par un voyageur
Publié le 24 sept. 2022 sur Expedia
The staff is good, the rooms are good but only downside is washrooms all are old and have a very bad stench coming from them. The bar has no tap beer but the food is above average
Commentaires de Gestion de l’hôtel
15 oct. 2022 par Sam Huaypamayta, Gestion de l’hôtel
Dear Guest,Thank you so much for the detailed review of your stay, I appreciate your honestly and will pass he comments regarding washrooms to our maintenance team immediately, this absolutely isn't the service that we aim for, and I am so deeply sorry that it affected your stay with us. We will use this review as a tool for improving,We hope to see you again.
par un voyageur
Publié le 17 juin 2022 sur Wotif
This was only a one night stay, the room was clean but the interior was shabby. For the condition of the room we thought the price should have been close to half of what we paid. It served a purpose.
Commentaires de Gestion de l’hôtel
17 déc. 2022 par Management , Gestion de l’hôtel
Dear Greg,I would like to start by thanking you so much for you feedback. Reviews are one of the most useful tools we have at our disposal, and we appreciate as much information as possible! I am sorry that your stay wasn’t an enjoyable experience however we are always looking forward to improve and delivery better service..Thank you again.
par un voyageur de Cloverdale
Publié le 12 janv. 2022 sur Wotif
Commentaires de Gestion de l’hôtel
17 déc. 2022 par Management , Gestion de l’hôtel
Thank you for taking the time to review the hotel. We are sorry you have had a negative experience.
par un voyageur
Publié le 20 déc. 2021 sur Hotels
The room was clean and tidy. A huge step up from the studio rooms
Commentaires de Gestion de l’hôtel
6 janv. 2022 par Manish, Gestion de l’hôtel
Dear Lee,
Thank you for taking the time to share your stay experience with us. We are glad to hear that you felt our room size to be reasonable.
We look forward to welcoming you back to the hotel in the near future.
Kind regards,
Hedland Hotel Management
par un voyageur
Beautiful beachfront views and delicious meals.
Publié le 24 nov. 2021 sur HotelsAmazing meals, great customer service. Lots of aggressive ants outside and prickles. Total beach front, room was small but comfy.
Commentaires de Gestion de l’hôtel
27 nov. 2021 par Manish, Gestion de l’hôtel
Hi Sara,
Thank you for taking the time to provide us with such valuable feedback following your stay at Hedland Hotel.
We are glad to hear that you enjoyed your stay with us.
Kind regards,
Hedland Hotel Management
par un voyageur
Publié le 10 oct. 2021 sur Expedia
Original room was an expensive shoe box. Not large enough to open a suitcase.
Following complaint we got upgraded to a better room, but it was still very expensive.
Very basic accommodation which s Ok if it the description and price is reasonable
Commentaires de Gestion de l’hôtel
13 nov. 2021 par Manish, Gestion de l’hôtel
Good Morning Timothy,
Thank you for taking the time to share your feedback on regarding your experience at Hedland Hotel. It is through such feedback that we can isolate issues and areas in need of attention.
I sincerely apologize for the frustration this incident have caused you
par un voyageur de Cloverdale
Publié le 2 oct. 2021 sur Wotif
wifi was not working when i stay, expesive, sometimes including breakfast.
Commentaires de Gestion de l’hôtel
13 nov. 2021 par Manish, Gestion de l’hôtel
Good Morning Chiyong,
Thank you for taking the time to share your feedback on regarding your experience at Hedland Hotel. It is through such feedback that we can isolate issues and areas in need of attention.
I sincerely apologize for the frustration this incident have caused you
par un voyageur
Publié le 23 sept. 2021 sur Expedia
It is a nice location right on the beach.
Beds were very comfortably however the price you pay is way too much for what you get or lack thereof. Because accommodation is so limited in Port Hedland it cost us $1137.00 for 3 nights which I much rather pay at the Crown Towers in Perth.
Old tired bathroom and no outdoor table and chairs to sit at although there is a sliding door to go outside.
Housekeeping staff made a lot of noise in the morning in adjoining rooms above us and next door so no chance to sleep in.
Room could do with a new facelift and a microwave for convenience.
Commentaires de Gestion de l’hôtel
13 nov. 2021 par Manish, Gestion de l’hôtel
Good morning Nancy,
Thank you for taking the time to review your recent stay. Please accept our apologies for the shortfalls you experienced in relation to the room, and price. Your comments have been passed onto our management team for their immediate review. All hotel rooms, as well as the entire property are about to undertake a complete refurbishment which will begin next month.
Kind Regards,
Hedland Hotel Management.
par un voyageur
Publié le 22 sept. 2021 sur Lastminute
