Note fondée sur 3 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 août 2024 sur Expedia
par un voyageur
Publié le 7 oct. 2023 sur Expedia
Omg, when we arrive to this pretty small place our first experience was cockroach everywhere, we report on the front desk.. they said you nees to report to the owner.. we can't stay in the place.
Commentaires de Gestion de l’hôtel
18 oct. 2023 par Author, Gestion de l’hôtel
Hi Raquel, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following:We are glad you chose the home and we are sorry your stay was not what you expected. We have never experienced issues like this either before your stay or since. Our place is small but has been completely remodeled and immaculate and were happy you stayed your entire reservation. We have ongoing pest control that manages and protects the home from any issues. We wish you had reached out to us during your stay if there were any issues you needed to be addressed. We would have done everything we could to resolve them immediately so that you could enjoy the home.We do all we can to make our homes the best possible stays, and we look forward to this property hosting many satisfied guests. Thank you for your feedback.
par un voyageur de North Richland Hills
Publié le 13 janv. 2022 sur Expedia
Very nice people to work with. Property was very nice.
