Ratings based on 337 Guest Reviews
Hear it directly from our travellers
2.8 Room cleanliness
3.3 Service & staff
2.7 Room comfort
2.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Phoenix
Posted Aug. 12, 2024 on Expedia
Good location
Comment from Hotel Management
Aug. 14, 2024 by Dax, Hotel Management
Thank you Leonardo for your feedback on your recent stay at the Executive Inn, Laguna Vista. We are happy to know that you enjoyed your stay. We would love to host you again soon.
by A traveller from South river
Posted Jul. 29, 2024 on Expedia
Comment from Hotel Management
Aug. 14, 2024 by Dax, Hotel Management
Thank you Ann for your feedback on your recent stay at our property. We are happy to know that you enjoyed your stay. We look forward to serve you even better the next time to visit us.
by A traveller
Posted Jul. 28, 2024 on Expedia
The room had a smell, the floors never got cleaned. And they’re laminate white flooring. Never got new towels, went to the front desk to ask for more towels and had to go back and bring the dirty ones to exchange. The trash never got picked up and we stayed 4 nights.
Comment from Hotel Management
Aug. 14, 2024 by Dax, Hotel Management
Thank you Veronica for posting detailed feedback about your recent stay at our property. Sorry to hear you had issues. Let me clarify. The room you stayed was recently remodeled. We have installed white tiles and not a laminate floor. The chemical used to clean the floors (fabuloso) may have caused odor, which some guest find bit strong. But the room floor is cleaned after every stay. We do not have daily housekeeping with Guest privacy and environmental concerns in mind. Your stay was for 3 nights and if you need express cleaning in between, you can contact front desk next time you visit us. Guests can change towels any time they need at their convenience. If that caused you any inconvenience, we are sorry. We look forward to serve you better on your next visit.
by A traveller
Posted Jul. 25, 2024 on Expedia
todo bien
Comment from Hotel Management
Jul. 26, 2024 by Dax, Hotel Management
Thank you very much for your feedback. We're happy that you liked our place. We look forward to your next visit.
by A traveller from San Antonio
Posted Jul. 20, 2024 on Expedia
Comment from Hotel Management
Jul. 21, 2024 by Dax, Hotel Management
Thank you ver much for your feedback. Happy to know that you liked our place and we look forward to serve you again soon.
by A traveller
Posted Jul. 7, 2024 on Expedia
Swimming pool and Jacuzzi
Comment from Hotel Management
Jul. 7, 2024 by Dax, Hotel Management
Thank you very much for your feedback. Happy to know that you liked our place and enjoyed in room jacuzzi and outdoor pool. We look forward to serve you again soon.
by A traveller
Posted Jun. 15, 2024 on Hotels
Comment from Hotel Management
Jun. 15, 2024 by Dax, Hotel Management
Thank you very much Jaime for your feedback. Happy to know that you like our place and we look forward to welcome you again soon.
by A traveller
Posted May 18, 2024 on Expedia
Comment from Hotel Management
May 19, 2024 by Dax, Hotel Management
Thank you so much for your feedback. We are happy that you liked our place and we look forward to serve you again soon.
by A traveller
Posted May 13, 2024 on Expedia
Comment from Hotel Management
May 14, 2024 by Dax, Hotel Management
Thank you for your feedback. We hope to serve you again soon.
by A traveller
Posted May 5, 2024 on Expedia
Clean room, friendly service facilities were clean, so was the pool really Stay for the family
Comment from Hotel Management
May 9, 2024 by Dax, Hotel Management
Thank you very much for your feedback. We are happy that you liked our place and enjoyed your stay. We look forward to your next visit.
