Note fondée sur 79 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Our stay in Pt. MacDonnell
Publié le 29 nov. 2024 sur HomeAwayVery happy with our stay, the house was well equipped, clean, comfortable and with heating and cooling at a good price.
par un voyageur
Comfortable
Publié le 29 oct. 2024 sur HomeAwayClose to centre of town 450 metres. Clean, tidy, hot water, clean bedding. Could have included some soap in the shower and a little washing detergent.
par un voyageur
Very basic but clean
Publié le 3 août 2024 sur HomeAwayProperty clean and tidy. No frills (no hand soap, tissues, or toilet paper cling wrap etc). Vertical blinds on the main door had panels missing. Half a roll of 1 ply toilet paper supplied no replacement rolls to be found anywhere. Hence having to use paper towel and place in the rubbish bin. Tap water tasted odd, so a suggestion to bring your own drinking water on the website would be appreciated.
par un voyageur
Looking for a barrell
Publié le 24 mai 2024 sur HomeAwayFishing trip
par un voyageur
Short stay
Publié le 5 mai 2024 sur HomeAwayComfortable. Easy to access and communication timely. Located well for town and district amenities and sights.
par un voyageur de Melbourne Australia
K and L McKenzie
Publié le 28 mars 2024 sur HomeAwayVery clean and very comfortable with everything we needed. In a lovely quiet location just a few minutes from the beach and shops. Very happy with our stay
par un voyageur
Location good
Publié le 2 févr. 2024 sur HomeAwayChecked in at checkin time of 1pm, house didn't look like been cleaned, beds stripped not made-up. Contacted agent, they had to find out, called us back theyd arrive about 2 30 need an hour to clean. A cleaner turned up at 1.30, said we should have been out at 10am, we said we booked for 2 nights just arrived, she stated was told it was another house she had to clean and wasnt told this this waa for a quick in and out. We left our stuff there and left for a few hours so she could clean. Cleaner was lovely and all our stuff untouched when we came back. A few maintenance issues, eg rail up stairs, glass door handle lock both wobbly,lots of spider webs outside at back and a million mozzies inside when we got there, you could see where everyone has killed them.Good location, nice little place,had what we needed plus had books, dvds, games etc.
The day we checked out, that night received emsil stating our rent was in arrears but we had already pre paid. Emailed proof back but received no reply, no apolgy. Wouldn't choose to stay using a real estate agency again, totally disorganised. Price was good though.
I hope this review helps to improve services and maintenance because it is a lovely place within walking distance to playgrounds, beach, boat ramp with ample parking.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par VrboOwner, Gestion de l’hôtel
Hi Alison and Josh,
We are extremely sorry for the confusion and disarray during your stay, this was a terrible miscommunication between our staff and cleaner and definitely not a regular issue - we have already made some changes to improve and avoid a reoccurrence of this issue.
We very much appreciate your understanding and patience throughout getting this sorted and also for taking time to review your stay, we don't always get it right and it's great to have feedback for us to improve our processes and communication.
Management.
par un voyageur
Very enjoyable great location.
Publié le 29 janv. 2024 sur HomeAwayGreat place to stay.
par un voyageur
Publié le 16 janv. 2024 sur Wotif
Comfortable house on a quiet street walking distance from the beach.
par un voyageur
Two night stay
Publié le 10 janv. 2024 sur HomeAwayVery nice home away from home
