Note fondée sur 21 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,6 Service et personnel
3,6 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Laurentide Quebec
Hôtel introuvable Quartier non recommandé
Publié le 31 oct. 2017 sur ExpediaAvons jamais trouvé l'hôtel aucune identification à l'extérieur du batiment avons passé 3 fois sur la rue introuvable ensuite avons demandé de l'aide à un policier qui nous a dit qu 'à cette heure 1 h 30 nuit valait mieux ne pas se promener dans ce quartier avons quoté l'hôtel 1 car sans quôte on ne peux pas mettre de commentaire donc avons couché le 1er soir au Radisson et le reste du temps au Chiconia.
Si cela peux vous être utile
Pierre
Commentaires de Gestion de l’hôtel
13 nov. 2017 par Alicia, Gestion de l’hôtel
Hello Pierre
I am sorry you didn't find the place but you should have tried to call. That is what most guests do when having difficulty.
Even the taxi drivers call to confirm the exact location they are bringing guests.
Also the policeman was right, at that hour of the morning no area in Trinidad you should be walking around.
To my future guests, please before you leave the airport, if I haven't arranged a taxi for you and you are taking one at the airport, let the driver call to confirm exact location. Although most of them know the spot.
Regards
Alicia
par un voyageur
Dirty apartment and loud dogs all night
Publié le 1 avr. 2024 sur HotelsWe got another apartment than we booked, and when we checked in, the whole apartment stank of dogs and was full of dog hairs. The kitchen and especially fridge was very mouldy and dirty and the overall impression of the place was not good with dogs barking all night leaving no sleep. Not even with earplugs. The whole area and especially their own dogs was extremely loud. We adressed these issues to the owner who tried to accomodate us but didnt help. We checked out early to find a better place
par un voyageur
Publié le 20 janv. 2024 sur Expedia
It was a short but wonderful time in Trinidad. We were very lucky with our hosts and we are grateful to have met such great people. If we had known them before, we would certainly have stayed longer. We felt very comfortable and in good hands. The accommodation is simple but clean and everything we needed was there. For us it was important to have a large bed, a shower, TV 📺 and a fridge. Our hostess gave us lots of good and helpful tipps (e.g. public transportation). The warmth and helpfulness impressed us the most. Thank you for accompanying us to Rituals for a good cappuccino 😚🇮🇹 and especially for the drive back to the airport in the evening as darkness fell.
There was a lot of hustle and bustle and a variety of people in the city itself, which we found very exciting. At no time did we feel harassed or threatened. The friendliness of the people is just great.
All the best 💝.🇮🇹 È stato un piacere. 🇩🇪 Dankeschön 🤗
par un voyageur
Publié le 16 oct. 2023 sur Hotels
Worst experience teaveling ever. Location does not exist and nobody to reach out to. Got an email the day after saying booking was unavailable yet you still charged me. I need a refund asap plus i had to get another hotel at a much more expensive price.
Commentaires de Gestion de l’hôtel
24 oct. 2023 par Alicia, Gestion de l’hôtel
Mr JamesWe waited all night for your arrival. There were no calls to say that you were having difficulties. If you did such you would have received some assistance. Stop spreading lies and inuendoes when you know very well you just wanted a refund on a non refundable stay. You never attempted to locate the place.
par un voyageur
Publié le 14 août 2023 sur Hotels
par un voyageur
Publié le 24 nov. 2022 sur Expedia
I was not able to find the property, based on the map location given on google maps. I went to the block where the pin was on the map, in the late afternoon around 16:00, and I circled both blocks associated with the pinned area for the location, and never found the hotel. The actual pin on the map, on google maps, is of a dump sight in an alleyway. I asked two different people in the area where Port Lodge was, and no one knew of any hotel in the area. I had a local Trini friend try to call Port Lodge around 16:30, and she said that the phone number for the hotel came up as restricted and would not go through. I had to rebook another hotel since I couldn't find Port Lodge, and I am requesting that Port Lodge refund my money.
par un voyageur
O
Publié le 30 mars 2022 sur HotelsA .very good hotel/flat/appartment. The lady who is the host/owns the lodge is very service minded and the flat/appartment is very clean.
par un voyageur
Publié le 15 janv. 2022 sur Hotels
par un voyageur
Publié le 26 nov. 2021 sur Expedia
I loved how friendly everyone was, they made the trip easier. I was given my own access to the main gates and felt safe knowing that it was secure.
par un voyageur
Publié le 13 déc. 2019 sur Expedia
