Note fondée sur 617 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
3,8 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 août 2024 sur Expedia
Property is very unique and interesting. Staff was kind and attentive. Rooms were simple and decently comfortable. Room smelled a bit musty but running the fan and opening the window aired out the room quickly.
Big issue was that there was an odor of sewage going into the room that kept us awake most of the night. Opening the windows and keeping the bathroom ventilation fan on did not help.
Also note that rooms do not have air conditioning. It was cool during our visit so temperature was not an issue for us.
Commentaires de Gestion de l’hôtel
9 août 2024 par Manresa Staff, Gestion de l’hôtel
Thank you for the review, unfortunately if you look in our comments, we get that a lot so does every where in PT. It is not sewage. It is our paper mill that is located 6 minutes down the road. Our whole town smells like it some mornings. We apologize that it causing you to not enjoy your stay. We do have A/C that comes through our halls that we turn on when its hot. Thank you for staying at Manresa Castle!
par un voyageur
Publié le 6 août 2024 sur Expedia
It was not expensive. It did not have a view as advertised. One must climb steep stairs to get in the building. Then, I was in the third floor. They have the oldest elevator still in operation (so says the plaque.) It must be operated by the staff. If they’re busy, you wait. Not terrible—nice staff—but a little inconvenient. The shower is so small I couldn’t wash my feet. Bathroom window didn’t close so I put my violin case in front of it so I wasn’t visible to the neighborhood. Nothing was terrible, but as I age it gets more difficult to do this. I wish Expedia had a way of alerting mobility challenged people this may not be the place to stay.
Commentaires de Gestion de l’hôtel
15 août 2024 par Manresa Staff, Gestion de l’hôtel
Thank you so much for the positive review, we really appreciate it! Unfortunatly, we are not ADA accessible, because were a historical building, we do have alot of unavoidable stairs. Yes, with our elevator, you do need staff assistance, since it was put in in the 1920s.Thank you again for staying at Manresa Castle!
par un voyageur
Publié le 5 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 août 2024 par Manresa Staff, Gestion de l’hôtel
Thank you so much for the postive feedback! We really appreciate it! Thank you again for staying at Manresa Castle!
par un voyageur
Publié le 4 août 2024 sur Expedia
Had such a wonderful time staying here, loved the area, the hotel and restaurant located inside.
Commentaires de Gestion de l’hôtel
4 août 2024 par Manresa Staff, Gestion de l’hôtel
Thank you so much for the positive review, we really appreciate it! We are so glad you enjoyed your time here, and thank you again for staying at Manresa Castle!
par un voyageur
Publié le 3 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 août 2024 par Manresa Staff, Gestion de l’hôtel
Thank you for the review, though I am not sure how you can review somewhere you did not stay at. You canceled your reservation. So I am not sure this is a fair review. If you have a problem, please contact us directly. Thank you.
par un voyageur
Publié le 2 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 août 2024 par Manresa Staff, Gestion de l’hôtel
Thank you for the positive review, we really appreciate it! Thank you for staying at Manresa Castle!
par un voyageur
Not quite a castle
Publié le 1 août 2024 sur HotelsRoom was not well furnished and barely enough room to put your toilet articles out. No air conditioning even though they did provide a portable fan. Rugs in hallway were not clean. Bed was ok. The room was overpriced for what was provided.
Commentaires de Gestion de l’hôtel
1 août 2024 par Manresa Staff, Gestion de l’hôtel
Thank you for the review, we are slowly working on restoring the castle, and we are doing our best to make it better each day. We do have A/C that goes through the halls and are working on getting some put in for these warmer days. Thank you for staying at Manresa Castle.
par un voyageur
Beautiful old house...
Publié le 31 juill. 2024 sur HotelsVery nice old place, well maintained. Since it is old the floors do make creaking noises, so if someone in the room above you goes to the restroom at 3:50 am you may notice it.
Staff were very friendly at the desk and shout out to Gabriel in the restaurant!! Very nice guy.
Commentaires de Gestion de l’hôtel
1 août 2024 par Manresa Staff, Gestion de l’hôtel
Thank you for the positive review, we really appreciate it. Yes, unfortunatly, the floors are creaky, being built in 1892 makes for being able to hear everything in the building sometimes. We are so glad you enjoyed the new restaurant! Thank you for staying at Manresa Castle.
par un voyageur
Amber Dawn was AWESOME!
Publié le 30 juill. 2024 sur HotelsAmber Dawn was AWESOME!!!! She was so helpful, friendly, and interested in our experience while staying at the castle.
It was a great experience and a beautiful memory!
Commentaires de Gestion de l’hôtel
8 août 2024 par Manresa Staff, Gestion de l’hôtel
Thank you so much for the amazing review, we really appreciate it! She is amazing! Thank you again for staying at Manresa Castle!
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Very run down.
Commentaires de Gestion de l’hôtel
1 août 2024 par Manresa Staff, Gestion de l’hôtel
Thank you for the review, we are slowly working on restoring the castle, and we are doing our best to make it better each day. Thank you for staying at Manresa Castle.
