Ratings based on 407 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 22, 2024 on Expedia
Monday night the pool bar closed very early. Room could have done with an air freshener. The restaurant was very good, however the free breakfast was very limited, needed to purchase bacon and eggs
Comment from Hotel Management
Nov. 11, 2024 by Reservations Team, Hotel Management
Dear Graham,Thank you for sharing your feedback with us. We truly appreciate your insights, as they help us improve our services for future guests.We apologize for the pool bar closing earlier than expected. Our hours are only up to 7pm and we have our Casa Mia restaurant open until 10:00pm (last order 9pm)We are pleased to hear you enjoyed the restaurant. However, I understand your concerns about the limited options at the free breakfast. This might be considered with managements.Thank you again for your valuable feedback. We hope to welcome you back soon and provide a more enjoyable experience.Thank you.
by A traveller
Posted Sep. 20, 2024 on Expedia
Comment from Hotel Management
Sep. 20, 2024 by Reservations Team , Hotel Management
Hi Deanna, thank you very much for your feedback we appreciate it very much. Thank you again for choosing to stay with The Melanesian Hotel. We hope to welcome you again on another return visit in the near Future. Kind regards, Reservations Team
by A traveller
Lovely staff, nice pool, good breakfast
Posted Aug. 12, 2024 on HotelsComment from Hotel Management
Aug. 23, 2024 by Reservations Team , Hotel Management
Hi David, Thank you on your feedback. Anything positive or negative is always welcome, so we know where to work on. As our Motto: "Come as a guest, leave as a Friend" :) Thank you on your comments regarding the Staff - we appreciate it very much! Again, thank you for choosing to stay with us at The Melanesian and we hope to see you again on another return visit in the near Future. Kind regards, Reservations Team
by A traveller
Posted Aug. 5, 2024 on Hotels
Comment from Hotel Management
Aug. 23, 2024 by Reservations Team , Hotel Management
Hi Steven, thank you very much for your feedback we appreciate it very much. Thank you again for choosing to stay with The Melanesian Hotel. We hope to welcome you again on another return visit in the near Future. Kind regards, Reservations Team
by A traveller
Posted Jul. 20, 2024 on Wotif
Quiet area
Comment from Hotel Management
Aug. 23, 2024 by Reservations Team , Hotel Management
Hi Debra, thank you very much for your feedback we appreciate it very much. Thank you again for choosing to stay with The Melanesian Hotel. We hope to welcome you again on another return visit in the near Future. Kind regards, Reservations Team
by A traveller
Posted Jun. 27, 2024 on Wotif
Comment from Hotel Management
Aug. 23, 2024 by Reservations Team , Hotel Management
Hi Alana Thank you for your feedback. We appreciate it very much.Thank you for choosing us at and hopefully we can see you again on another visit.
by A traveller
Posted Jun. 17, 2024 on Wotif
Great spot for getting around Port Villa
Staff extremely friendly and helpful. Unfortunately the photos on the website didn’t reflect the current condition of the hotel.
Comment from Hotel Management
Jul. 14, 2024 by Reservations Team, Hotel Management
Dear Ian,Thank you for your feedback.We hope to see you soon.We will work on the photos and update them.Thank you for your comment on this.
by A traveller
OK for an overnight stay
Posted Jun. 9, 2024 on HotelsAllocated wrong type of room at check in, took two hours to sort out which included participation from ourselves.
Breakfast was included but if you wanted eggs you had tp pay extra.
Pool, fair size but no sun loungers as in picture, only tables/chairs from Oasis Restaurant!
Wifi included but you had to collect a new log in code EVERY morning from reception!
Check out time was 10.00am, the exact time that breakfast service ends.
Tours were very expensive, half day 8000 vt, whole day 14,800 vt
Location was good for an easy walk into town centre.
by A traveller
Posted May 22, 2024 on Expedia
Very clean and well staffed
Comment from Hotel Management
May 22, 2024 by Res, Hotel Management
Dear William,thank you very much.we hope to see you again with us.
by A traveller
Posted May 13, 2024 on Hotels
Comment from Hotel Management
May 22, 2024 by Res, Hotel Management
Thank you for the score.we hope to see you again with us.
