Note fondée sur 147 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,2 Service et personnel
3,3 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 avr. 2024 sur Expedia
very cheap breakfast, no fruits, eggs, cheese. Really cheap.
Commentaires de Gestion de l’hôtel
5 avr. 2024 par M, Gestion de l’hôtel
Dear Damien,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope you choose us again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team
par un voyageur
Publié le 5 août 2024 sur Expedia
It was an amazing stay appreciated every moment.
Commentaires de Gestion de l’hôtel
9 août 2024 par M, Gestion de l’hôtel
Dear Charles,Thank you so much for your wonderful review and for taking the time to share your experience with us. We are absolutely delighted to know that you enjoyed your stay and that our team was able to meet your expectations. We hope to welcome you back in the future for another outstanding experience.Best regards,Management Team
par un voyageur
Publié le 18 juill. 2024 sur Expedia
Clean and staff was friendly and professional
Commentaires de Gestion de l’hôtel
19 juill. 2024 par M, Gestion de l’hôtel
Dear Eduardo,Thank you for taking the time to rate us so highly! We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We always strive to provide quality service and satisfaction to the guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team
par un voyageur
Publié le 17 juill. 2024 sur Expedia
Clean, friendly and professional staff
Commentaires de Gestion de l’hôtel
19 juill. 2024 par M, Gestion de l’hôtel
Dear Eduardo,Thank you for taking the time to rate us so highly! We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We always strive to provide quality service and satisfaction to the guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team
par un voyageur
Publié le 16 juill. 2024 sur Expedia
Place was clean, the staff is friendly and professional
Commentaires de Gestion de l’hôtel
19 juill. 2024 par M, Gestion de l’hôtel
Dear Eduardo,Thank you for taking the time to rate us so highly! We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We always strive to provide quality service and satisfaction to the guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team
par un voyageur
Publié le 10 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 juill. 2024 par M, Gestion de l’hôtel
Dear Roger,We are disappointed that we could not make you feel welcome. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we apologize for not exceeding your expectations. We wish to see you soon for a better stay. Sincerely,Management Team
par un voyageur
Publié le 23 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 juill. 2024 par M, Gestion de l’hôtel
Dear Roger,Thank you for taking the time to rate us so highly! We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We always strive to provide quality service and satisfaction to the guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team
par un voyageur
Publié le 22 juin 2024 sur Hotels
This is my 4th stay. I love it, very peaceful every time.
Commentaires de Gestion de l’hôtel
28 juin 2024 par M, Gestion de l’hôtel
Dear Selena,Thank you for taking the time to rate us so highly! We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We always strive to provide quality service and satisfaction to the guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team
par un voyageur
Publié le 22 juin 2024 sur Hotels
Not good. Wet dirty floor in the room from mopping which turned my white socks black when I entered the room and before I knew. Floor under sink also needed attention. Also there was a live worm crawling under the sink. They did put me in another room. Also, the swimming pool was being restored and was empty. Asked to talk to the manager but was told that he would be in around 1:00 PM
Commentaires de Gestion de l’hôtel
28 juin 2024 par M, Gestion de l’hôtel
Dear Guest,We apologize for the inconvenience you experienced due to the cleanliness issues. This does not reflect our usual standards, and we take your feedback seriously. Our housekeeping team will be informed, and we will take immediate steps to fix the situation and make sure thorough cleaning procedures are followed. We would be grateful if you allow us to make amends and improve your experience during your next stay.Sincerely,Management Team
par un voyageur
Publié le 16 juin 2024 sur Expedia
Door wasn’t locking well. Need it more toilet paper. Restroom was dirty
Commentaires de Gestion de l’hôtel
21 juin 2024 par M, Gestion de l’hôtel
Dear Marissela,We are disappointed that our rooms, furniture, or facilities did not work well for you. We shall investigate your concerns and ensure that our property is adequately upgraded in terms of furnishings and maintenance. We hope to have the opportunity to welcome you back in the future to demonstrate the improvements we have made.Sincerely,Management Team
