Ratings based on 152 Guest Reviews
Hear it directly from our travellers
3.0 Room cleanliness
3.3 Service & staff
3.3 Room comfort
2.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 21, 2024 on Expedia
Location close to Roebling Road Raceway. Pet friendly.
Comment from Hotel Management
Nov. 6, 2024 by M, Hotel Management
Dear Santiago,Thank you for your feedback! We're glad to hear that you appreciated our convenient location near Roebling Road Raceway and our pet-friendly policy. We hope you and your furry companion had a comfortable stay, and we look forward to welcoming you back for another visit soon!Best Regards,Management Team
by A traveller
Posted Oct. 12, 2024 on Expedia
Bed bugs, people loud,not a safe place. The curtain doesn’t close all the way. The door has crack the light comes in to the room at night. Plumbing makes noise when someone use the shower. This place is a motel!! Patel motel
The pool is green! I mean nasty green
Comment from Hotel Management
Oct. 16, 2024 by M, Hotel Management
Dear Engin,Thank you for taking the time to share your experience, and we sincerely apologize for the issues you encountered during your stay. Your comments about the presence of bed bugs, noise levels, and safety concerns are extremely serious, and we take them very seriously. We regret that the condition of the room, including the curtains and door, did not provide the privacy and comfort you expected. Additionally, the plumbing noise and the state of the pool are unacceptable, and we will address these issues with our maintenance team immediately. We appreciate your feedback as it helps us identify areas for improvement. We hope to have the opportunity to make things right and provide you with a better experience in the future.Sincerely,Management Team
by A traveller
Posted Oct. 11, 2024 on Expedia
We never stayed at this hotel because they cancelled our reservation after calling the hotel directly the night before. We were physically unable to get there on time due to intense traffic leaving Florida after the evacuation notice. We were told by the front desk “no worries”. After we learned our reservation was cancelled after paying in advance there were no rooms available in the area. Shameful …
Comment from Hotel Management
Oct. 16, 2024 by M, Hotel Management
Dear Lawrence,Thank you for sharing your experience, and we sincerely apologize for the situation regarding your reservation. It is unacceptable that your booking was canceled without adequate communication, especially given the circumstances you faced with traffic and the evacuation notice. We understand how stressful this situation must have been for you, and we regret any inconvenience it caused during an already challenging time. Our goal is to provide a safe and accommodating experience for our guests, and we fell short in this instance.Sincerely,Management Team
by A traveller
Posted Oct. 3, 2024 on Expedia
Comment from Hotel Management
Oct. 16, 2024 by M, Hotel Management
Dear Charles,Thank you for your time and valuable review of your recent stay with us. We are thrilled and truly appreciate your support and trust. Your review motivates us and serves as a constant reminder of why we love what we do. We will continue to provide exceptional experiences to make every stay with us remarkable. We look forward to being your preferred choice for your stay in the future.Best Regards,Management Team
by A traveller
Posted Oct. 2, 2024 on Expedia
Great stay for the right price.
Comment from Hotel Management
Oct. 16, 2024 by M, Hotel Management
Dear Charles,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you enjoyed and hope to enhance this experience further. We are indeed looking forward to your next visit. See you soon!Best Regards,Management Team
by A traveller
Posted Aug. 5, 2024 on Expedia
It was an amazing stay appreciated every moment.
Comment from Hotel Management
Aug. 9, 2024 by M, Hotel Management
Dear Charles,Thank you so much for your wonderful review and for taking the time to share your experience with us. We are absolutely delighted to know that you enjoyed your stay and that our team was able to meet your expectations. We hope to welcome you back in the future for another outstanding experience.Best regards,Management Team
by A traveller
Posted Jul. 18, 2024 on Expedia
Clean and staff was friendly and professional
Comment from Hotel Management
Jul. 19, 2024 by M, Hotel Management
Dear Eduardo,Thank you for taking the time to rate us so highly! We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We always strive to provide quality service and satisfaction to the guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team
by A traveller
Posted Jul. 17, 2024 on Expedia
Clean, friendly and professional staff
Comment from Hotel Management
Jul. 19, 2024 by M, Hotel Management
Dear Eduardo,Thank you for taking the time to rate us so highly! We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We always strive to provide quality service and satisfaction to the guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team
by A traveller
Posted Jul. 16, 2024 on Expedia
Place was clean, the staff is friendly and professional
Comment from Hotel Management
Jul. 19, 2024 by M, Hotel Management
Dear Eduardo,Thank you for taking the time to rate us so highly! We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We always strive to provide quality service and satisfaction to the guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team
by A traveller
Posted Jul. 10, 2024 on Hotels
Comment from Hotel Management
Jul. 12, 2024 by M, Hotel Management
Dear Roger,We are disappointed that we could not make you feel welcome. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we apologize for not exceeding your expectations. We wish to see you soon for a better stay. Sincerely,Management Team
