Note fondée sur 393 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Blainville,québec
Publié le 9 oct. 2018 sur Expedia
Très propre, personnel courtois et gentil. Déjeuner chaud de qualité douteuse et sans goût...fruit frais !! encore gelé dans le plat de service...
Commentaires de Gestion de l’hôtel
9 oct. 2018 par General Manager, Gestion de l’hôtel
Thank you for submitting a review. We are so glad to know you liked the hotel and staff.
par un voyageur
Publié le 16 nov. 2024
Commentaires de Gestion de l’hôtel
9 déc. 2024 par Alyssa, Gestion de l’hôtel
We're sorry you did not enjoy your stay, we hope to better serve you in the future.
par un voyageur
The room doesn’t exist
Publié le 6 oct. 2024 sur HotelsWhen I booked my stay it was for a handicap room. When arriving to the hotel. The front desk stated there wasent a handicap room to reserve. Totally unacceptable. And I couldn’t do anything about it
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Alyssa, Gestion de l’hôtel
Thank you for taking the time to leave us a review. We hope to better serve you in the future.
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Alyssa, Gestion de l’hôtel
Thank you for your positive review, we hope to see you again in the future!
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Nice, quiet property; easy highway access.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Alyssa, Gestion de l’hôtel
Thank you for taking the time to leave us a positive review. We hope to see you again!
par un voyageur
Publié le 15 sept. 2024 sur Hotels
We booked 2 king rooms and upon checking in, we were given 1 king room and 2 queens in the other room. When asked, the front desk clerk said it was changed the day prior by them. We got no notification and they would not give us the room we had booked. She stated that I would need to stop down the next morning to speak with the manager. I stopped to speak with her and she would not come out from her office. I gave them my phone number so I could speak with her and as of 3 days later, I still have not received a call. I was told by the clerk in the morning that if a room is booked through a third party, that room can be changed at their discretion to give to someone booking directly. Some small things were there was no ice bucket in the room and only 1 fork. The staff are not polite if you don't book directly through them.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Alyssa, Gestion de l’hôtel
We are sorry to hear you did not enjoy your stay with us. Please refer to our email regarding your stay.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Very clean.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Alyssa, Gestion de l’hôtel
Thank you for your positive review, we hope to serve you again in the future!
par un voyageur de Union
Publié le 15 sept. 2024 sur Expedia
Great hotel
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Alyssa, Gestion de l’hôtel
Thank you for taking the time to leave us a positive review. We hope to see you again!
par un voyageur
Publié le 6 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Alyssa, Gestion de l’hôtel
Thank you for leaving us this positive rating, we hope to see you again in the future!
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Sink stopper leaked while shaving; alarm clock (wasn't needed) was not functional if someone needed one.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Alyssa, Gestion de l’hôtel
Thank you for taking the time to leave us this feedback and apologize for our shortcomings. We hope to see you again in the future!
