Ratings based on 925 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 6, 2024 on Hotels
Comment from Hotel Management
Oct. 7, 2024 by Ginger, Hotel Management
Thank you so much for the feedback on your stay at the Canopy by Hilton Portland Pearl District. We look forward to seeing you in the near future.
by A traveller
Posted Sep. 30, 2024 on Expedia
Comment from Hotel Management
Sep. 30, 2024 by Ginger, Hotel Management
Thank you so much for the feedback on your stay at the Canopy by Hilton Portland Pearl District. We look forward to seeing you in the near future.
by A traveller
Posted Sep. 29, 2024 on Expedia
Comment from Hotel Management
Sep. 29, 2024 by Ginger, Hotel Management
Thank you so much for the feedback on your stay at the Canopy by Hilton Portland Pearl District. We look forward to seeing you in the near future.
by A traveller from Encinoi
Posted Sep. 27, 2024 on Expedia
Modern feel. Bar at the lobby. central location. walking distance to down town.
Comment from Hotel Management
Sep. 27, 2024 by Ginger, Hotel Management
Thank you so much for the feedback on your stay at the Canopy by Hilton Portland Pearl District. We look forward to seeing you in the near future.
by A traveller
Posted Sep. 25, 2024 on Expedia
Great stay! Very nice hotel!
Comment from Hotel Management
Sep. 26, 2024 by Ginger, Hotel Management
Thank you so much for the feedback on your stay at the Canopy by Hilton Portland Pearl District. We look forward to seeing in the near future.
by A traveller
Posted Sep. 20, 2024 on Expedia
Comment from Hotel Management
Sep. 24, 2024 by Ginger, Hotel Management
Thank you so much for the feedback on your stay at the Canopy by Hilton Portland Pearl District. We look forward to seeing you in the near future.
by A traveller
Posted Sep. 18, 2024 on Expedia
I booked an overnight stay by myself as a rare getaway to see an exhibit at the museum and have some quiet time. The hotel was OK, but there were several things that were disappointing. First, the ice machine on my floor was broken so I had to go to a different floor in my pajamas to get ice. Second, the refrigerator did not work. I could hear it humming, but it did not keep my items cold, and I ended up having to throw away my leftovers from dinner. The drinking glasses were chipped around the rims, and the coffee maker was full of spent coffee pods. More care could have been taken in the cleanliness of my room. The rug was extremely dirty looking. While my bed was very comfortable, it was extremely loud and squeaky every time I moved a muscle!
I slept in a bit, since it's so rare not needing to rush. I knew I had credits for breakfast, so I headed down there after packing up my stuff to leave. I got there about 20 minutes before breakfast was to end, and I asked the person at the front desk if breakfast was still on. They said it was definitely worth a try, it should be on until 11. However, it was pretty obvious that the person who took my order and the person who was cooking were not happy at all to have to serve me at that time. They were clearly ready to leave. I was left feeling a bit unwelcome especially, when I heard the cook say, "this is the last one!"
Despite making me feel bad about being there, I tipped them well, thinking that might help.
Comment from Hotel Management
Oct. 28, 2024 by Will, Hotel Management
Thank you for taking the time to share about your experience at the Canopy by Hilton Portland Pearl District. We always want to make sure all of our guests have great experiences with us so we will use your review as a coaching moment for our team.
by A traveller
Posted Sep. 17, 2024 on Expedia
We always stay at this hotel. Love it. The staff are s outstanding! There is a homeless problem around the hotel.
Comment from Hotel Management
Sep. 24, 2024 by Ginger, Hotel Management
Thank you so much for the feedback on your stay at the Canopy by Hilton Portland Pearl District. We look forward to seeing you in the near future.
by A traveller
Posted Sep. 15, 2024 on Expedia
Comment from Hotel Management
Sep. 24, 2024 by Ginger, Hotel Management
Thank you for the feedback on your stay at the Canopy by Hilton Portland Pearl District. We look forward to seeing you in the near future.
by A traveller
Posted Sep. 14, 2024 on Hotels
Comment from Hotel Management
Sep. 24, 2024 by Ginger, Hotel Management
Thank you so much for the feedback on your stay at the Canopy by Hilton Portland Pearl District. We look forward to seeing you again in the near future.
