Canopy by Hilton Portland Waterfront

4.0 star property
4-star hotel near Thompson's Point

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Photo gallery for Canopy by Hilton Portland Waterfront

Bar (on property)
Premium bedding, in-room safe, desk, laptop workspace
2 restaurants, breakfast, lunch, dinner served; American cuisine
Lobby
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Laundry
  • Room service
  • Pet-friendly

Explore the area

Map
9 Center Street, Portland, ME, 04101
  • Cross Insurance Arena
    ‪3 min walk‬
  • Portland Museum of Art
    ‪8 min walk‬
  • State Theatre
    ‪10 min walk‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪18 min drive‬

Room options

Deluxe Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Fitness)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 59 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, View (Waterfront View)

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, View (Waterfront View)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Fitness, Mobility & Hearing)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds

  • 44 sq m
  • Sleeps 6
  • 2 Queen Beds

Presidential Suite, 1 Bedroom

  • 71 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, 3X3 Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, View (Waterfront View)

  • 59 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 Bedroom, View (Waterfront View)

  • 71 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility & Hearing, 3x3 Shower)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, City View

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, View (Mobiltiy & Hearing, 3x3 Shower)

  • 39 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, View (Waterfront View)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds (Waterfront View)

  • 44 sq m
  • Water view
  • Sleeps 6
  • 2 Queen Beds

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About the area

Portland

Downtown Portland stay.At this Downtown Portland hotel, you'll be within a 5-minute walk of Casco Bay and Cross Insurance Arena. Maine Historical Society and Wadsworth-Longfellow House are also within half a mile (1 km).

What's nearby

  • Cross Insurance Arena - 3 min walk - 0.3 km
  • Portland Museum of Art - 8 min walk - 0.7 km
  • State Theatre - 10 min walk - 0.9 km
  • Maine Medical Center - 2 min drive - 2.1 km
  • Thompson's Point - 5 min drive - 4.3 km

Getting around

  • Portland Transportation Center - 8 min drive
  • Portland Intl. Jetport Airport (PWM) - 18 min drive

Restaurants

  • ‪The Gelato Fiasco - ‬5 min walk
  • ‪Lenora - ‬3 min walk
  • ‪Gritty McDuff's - ‬6 min walk
  • ‪Three Dollar Deweys - ‬3 min walk
  • ‪El Rayo Taqueria - ‬5 min walk

About this property

Canopy by Hilton Portland Waterfront

4-star hotel near Thompson's Point
Canopy by Hilton Portland Waterfront offers its guests a 24-hour fitness center and complimentary bicycles. There are 2 restaurants on site. A free manager's reception is offered on select days. Public spaces have free WiFi.

There are 4 meeting rooms available. Canopy by Hilton Portland Waterfront also features gift shops/newsstands, concierge services, and a fireplace in the lobby. For a fee, parking is available.

This 4-star Portland hotel is smoke free.

  • 135 guestrooms or units
  • 2 dining venues
  • Manager's reception (free)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
Canopy by Hilton Portland Waterfront offers 135 air-conditioned accommodations with laptop-compatible safes and espresso makers. Beds feature premium bedding. 50-inch flat-screen televisions come with premium digital channels and Netflix. Bathrooms include bathrobes and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

Similar properties

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 40 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 to 50 for adults and USD 5 to 50 for children
  • 2 restaurants
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Free bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium digital channels
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night, plus a deposit of USD 50 per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 50 for adults, and USD 5 to 50 for children
  • Valet parking fee: USD 40 per night
  • Pet deposit: USD 50 per night
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy by Hilton Portland Waterfront Hotel
Canopy by Hilton Portland Waterfront Portland
Canopy by Hilton Portland Waterfront Hotel Portland

Canopy by Hilton Portland Waterfront Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 763 out of 977 reviews
Rating 8 - Good. 135 out of 977 reviews
Rating 6 - Okay. 45 out of 977 reviews
Rating 4 - Poor. 15 out of 977 reviews
Rating 2 - Terrible. 19 out of 977 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Melinda

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!!!
Stayed 1 night in Mar 2025

4/10 Poor

Nathalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything in Portland
Stayed 2 nights in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every time we go to Portland.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lysie-Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Marc

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Leann

Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer, New Orleans

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay. The staff is friendly and the rooms luxurious. I highly this hotel!
Stayed 3 nights in Dec 2024

6/10 Okay

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Ciril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway!
Clean and friendly atmosphere.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room great front desk staff.
Stayed 4 nights in Dec 2024

10/10 Excellent

My

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place . Great location .
Stayed 2 nights in Dec 2024

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas at Canopy
We loved the decor and Christmas decorations at the hotel. Employees were personal and the beds were very comfortable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Good location, friendly staff, rooftop bar is worth a visit
Stayed 1 night in Dec 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service and convenient location. Property well maintained.
Stayed 3 nights in Dec 2024

10/10 Excellent

Desirae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel… area is really safe and some lovely restaurants near by.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay - a few shortcomings
In general, this was a nice, well-located facility. Most staff were friendly and helpful. However, water bottles available in room for refilling had dirt spots. And the hotel is not very well sound-proofed, which was obvious the first night of our stay. Also, we would have appreciated a little more info in room about the hotel and room amenities.
Stayed 2 nights in Dec 2024

6/10 Okay

Lisa

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Hotel was very clean. Decor was nice. Valet was easy, though pricey. The only real amenity is the rooftop bar, which was closed for an event when I stayed. Unfortunately, that fact was not advertised, and we were told upon check in. I booked this hotel for that specifically, so it was annoying to not be told that it was closed. Also, I only booked this room two days before staying, so there was definitely time for the hotel to accurately disclose this. The room itself is spacious and bed is comfortable. But the functional aspects of the room are a little cheap. Limited furniture, so looks pretty bare. The "fridge drawer" is light duty and doesn't even keep water cold. Nowhere to hang a long dress or even pants without folding them. The shower size is ok, but the bathroom is tiny and oddly laid out. Overall the stay was fine, but nothing special. There are lots of hotel options in this area, all for similar cost, and most have better amenities, so although I wouldn't avoid this hotel, I probably will book elsewhere next time.
Stayed 1 night in Dec 2024

2/10 Terrible

Antonio

Liked: Cleanliness, property conditions & facilities
Profiled
Stayed 3 nights in Dec 2024

10/10 Excellent

Kevin, Worcester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a very convenient location to explore the Old Port area of Portland. All the amenities were excellent and the staff was very welcoming and helpful. Check in and check out were a breeze too.
Stayed 1 night in Dec 2024

10/10 Excellent

Barrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Very helpful and attentive staff. I will definitely return.
Stayed 2 nights in Dec 2024