Ratings based on 875 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 8, 2024 on Expedia
Clean hotel, convenient location and terrific breakfast options!
Comment from Hotel Management
Aug. 22, 2024 by Christina, Hotel Management
Thank you so much for the review and for staying with us! We appreciate you :)
by A traveller
Good value
Posted Aug. 8, 2024 on HotelsGood location and value
Comment from Hotel Management
Aug. 8, 2024 by Christina, Hotel Management
Thank you so much! We appreciate you
by A traveller
Posted Aug. 6, 2024 on Expedia
Very clean!
Comment from Hotel Management
Aug. 8, 2024 by Christina, Hotel Management
Thank you! we appreciate you staying with us and completing our survey :)
by A traveller
Posted Aug. 5, 2024 on Expedia
I reserved two queen beds and they put us in a pet room with a king bed. Super awkward and uncomfortable. Could not sleep at all.
I called ahead to let them know I would be arriving late and this still happened. Very frustrating, I’m starting to think using Expedia puts me at a disadvantage.
Comment from Hotel Management
Aug. 5, 2024 by Dee / GM, Hotel Management
Dear Lizabeth,Thank you for sharing your feedback. I’m truly sorry to hear about the mix-up with your reservation and the discomfort you experienced. It’s disappointing to learn that we didn’t meet your expectations, especially after you had notified us of your late arrival.I understand how important it is to have the accommodations you reserved, and I regret that we failed to provide that. I’ll be addressing this issue with our team to ensure that similar situations are handled more effectively in the future.If you have any further concerns, please don’t hesitate to reach out directly. We value your feedback and hope to have the opportunity to provide you with a more comfortable stay next time.
by A traveller
Posted Aug. 4, 2024 on Expedia
Nice place and location. Nice staff.
Comment from Hotel Management
Aug. 4, 2024 by Christina, Hotel Management
Thank you so much for the kind words and for staying with us. We appreciate you!
by A traveller
Posted Aug. 3, 2024 on Hotels
Comment from Hotel Management
Aug. 4, 2024 by Christina, Hotel Management
Thank you so much for the fantastic review.
by A traveller
Posted Aug. 2, 2024 on Expedia
The room we stayed in had 3 beds which was so nice! Only had a hot tub, no pool. Great location!
Comment from Hotel Management
Aug. 3, 2024 by Christina, Hotel Management
Thank you so much for staying with us! So happy our family suite worked well for you :)
by A traveller
Posted Jul. 28, 2024 on Expedia
Comment from Hotel Management
Aug. 18, 2024 by Christina, Hotel Management
Thank you for staying with us and for taking the time to do our survey :) We appreciate you :)
by A traveller
Posted Jul. 26, 2024 on Expedia
Very nice place. Clean and comfortable. Breakfast was great. Close to the Multnomah Falls.
Comment from Hotel Management
Jul. 26, 2024 by Christina, Hotel Management
Thank you so much for staying with us. We appreciate you :)
by A traveller
Best stay in Troutdale
Posted Jul. 25, 2024 on HotelsStayed here after a concert at Edgefield. We love staying here. The staff is the friendliest and it’s always clean.
My daughter left a pair of shorts behind. They called us that afternoon to let us know they had them AND offered to mail them to us.
Above and beyond. I will always stay here.
Comment from Hotel Management
Jul. 25, 2024 by Christina, Hotel Management
RIGHT ON :) Thank you so much for staying with us and for this awesome review! We appreciate you so much :)
