Note fondée sur 893 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 sept. 2024 par S, Gestion de l’hôtel
We're excited to see that you had a great stay! We look forward to seeing you again.
par un voyageur de Montréal
Publié le 27 sept. 2019 sur Expedia
Très belle hôtel. Fraîchement rénovée. Déjeuner très co complet. Situé dans un quartier moins interessants de la ville! Beaucoup de sans abris autour
Commentaires de Gestion de l’hôtel
7 oct. 2019 par Jeri C., Gestion de l’hôtel
Thank you for staying with us we are glad you enjoyed your stay.
par un voyageur
En phase avec la note moyenne
Publié le 19 août 2019 sur HotelsRéservation en fin d'après midi pour le soir même
Tout correspondait à la description et à nos attentes, seul point négatif : l'emplacement quelque peu excentré
Commentaires de Gestion de l’hôtel
7 oct. 2019 par Jeri C., Gestion de l’hôtel
Thank you for staying with us. We are happy you enjoyed your stay.
par un voyageur de Tamarac
Publié le 4 janv. 2025
The gentlement who check us in, didn't even bother to let us know which way was our room, he also didn't give us any information about the breakfast. I am used to very welcoming customer service at the Choice hotels, but this one, really disappointed. Also, in their website it saids that they do have a security for their parking lot, well this is not true, and some areas of their parking lot are very dark and with the amount of homeless around that area, makes it very uncomfortable to leave the car there and to go out at night.
Commentaires de Gestion de l’hôtel
6 janv. 2025 par S, Gestion de l’hôtel
Thank you for taking the time to share your feedback. We deeply apologize for the issues you experienced during your stay. This is not the level of service we aim to provide at Country Inn & Suites, Delta Park, and we sincerely regret that you felt disappointed.We will be addressing your concerns with the front desk team to ensure they provide better information and a more welcoming experience for our guests, including details about breakfast and room directions. We also take your safety and comfort seriously, and we will review our parking lot security measures and lighting to make improvements.We understand your concerns about the surrounding area and will continue working on ways to enhance guest security. We truly appreciate your feedback, and we hope you will consider giving us another chance in the future. Please feel free to reach out directly if you'd like to discuss this further.
par un voyageur
Publié le 21 oct. 2024 sur Expedia
Excellent staff and service. Once inside the property it nice and clean.
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Janice Ervine, Gestion de l’hôtel
Thank you so much for your kind words! We’re thrilled to hear you enjoyed our staff and found the property clean and inviting. We appreciate your feedback and hope to welcome you back for another great stay!
par un voyageur
Publié le 21 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Janice Ervine, Gestion de l’hôtel
Thank you for the great review. We appreciate your business and thank you for staying with us. We look forward to hosting you again in the future.
par un voyageur
Publié le 21 oct. 2024 sur Expedia
Make service came knocking at my door at 8 o'clock this morning. Wanting to know if I'm checking out and to clean the room
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Janice Ervine, Gestion de l’hôtel
Thank you for your feedback. We apologize for the early visit from our service team and any disruption it caused to your morning. We appreciate you bringing this to our attention, and we’ll ensure our team is more mindful of guest schedules in the future. We hope you had an otherwise enjoyable stay!
par un voyageur
Publié le 21 oct. 2024 sur Expedia
Very clean, delicious breakfast, cordial desk staff
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Janice Ervine, Gestion de l’hôtel
Thank you so much for your kind words! We’re thrilled to hear you enjoyed our staff and found the property clean and inviting. We appreciate your feedback and hope to welcome you back for another great stay!
par un voyageur
Comfortable Accomodations.
Publié le 20 oct. 2024 sur HotelsRoom was clean and comfortable. Nice comfortable lobby area which was a great area to visit with my family. Location good for freeway and airport access. Excellent breakfast. Immediate area outside the hotel over run with homeless people which caused us to stay inside and to worry about the security of our vehicle.
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Janice Ervine, Gestion de l’hôtel
Thank you for your review! We’re glad to hear you found your room clean and comfortable, and that you enjoyed the lobby and breakfast. We truly appreciate your feedback regarding the surrounding area; your safety and comfort are important to us. We’re continually working to improve the environment around our property. We hope to welcome you back for a more relaxing stay!
par un voyageur
Publié le 18 oct. 2024 sur Expedia
Rough area to be in.
Commentaires de Gestion de l’hôtel
20 oct. 2024 par S, Gestion de l’hôtel
Thank you for taking the time to share your feedback about your recent stay at Country Inn & Suites, Delta Park. We appreciate your honesty and are sorry to hear that you felt the area did not meet your expectations.At Country Inn & Suites, we strive to provide a welcoming and safe environment for all our guests. We are continually working to improve the safety and comfort of our surroundings. Our team is committed to ensuring that our guests feel secure and at home during their stay.Your comments are invaluable to us as we seek to enhance the experience we offer. If you have specific suggestions or concerns, please feel free to reach out directly. We hope you’ll give us another opportunity to serve you better in the future.Thank you again for your feedback.
