Note fondée sur 911 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 juin 2024
A Ok!
Commentaires de Gestion de l’hôtel
8 juin 2024 par Customer Service, Gestion de l’hôtel
Robert, thank you for the feedback! We're glad to hear that you had a positive experience at DoubleTree by Hilton Tigard. We hope to welcome you back soon!
par un voyageur
Publié le 29 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 mars 2024 par Customer Service, Gestion de l’hôtel
Thank you for the 5 out of 5 rating, Arlene!We're thrilled to see how much you enjoyed staying at DoubleTree by Hilton Tigard. We look forward to hosting you again in the near future! Thank you again for sharing.
par un voyageur
Publié le 26 mars 2024 sur Expedia
Great value!
Commentaires de Gestion de l’hôtel
27 mars 2024 par Customer Service, Gestion de l’hôtel
Lynn, thank you for sharing your experience. It's excellent to hear that you found our DoubleTree by Hilton Tigard to be of great value. We appreciate your feedback and hope to host you again in the near future for another delightful stay.
par un voyageur
Publié le 25 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 mars 2024 par Customer Service, Gestion de l’hôtel
Steven, it's fantastic to hear that you had a five-star experience at DoubleTree by Hilton Tigard. We appreciate your rating and look forward to welcoming you back when your travels bring you to Tigard again.
par un voyageur de Sanger
Publié le 25 mars 2024 sur Expedia
We had a relaxing time. The property was clean and the staff was friendly. I will definitely stay here again.
Commentaires de Gestion de l’hôtel
25 mars 2024 par Customer Service, Gestion de l’hôtel
Carmen, it's wonderful to hear that you had a relaxing stay at the DoubleTree by Hilton Tigard. It's particularly pleasing that you found our property to be well-maintained and our team members amicable. We're absolutely thrilled to welcome you back in the future.
par un voyageur
Publié le 22 mars 2024 sur Expedia
Very nice property that is walkable close to all services
Commentaires de Gestion de l’hôtel
24 mars 2024 par Customer Service, Gestion de l’hôtel
James, thank you for sharing your experience at DoubleTree by Hilton Tigard. We are pleased to hear you appreciated our location and enjoyed the property. Our team looks forward to welcoming you back during your next visit.
par un voyageur
Publié le 19 mars 2024 sur Expedia
There is an AC unit in the room against the window super far from the bed. The wall thermostat did not work or turn on or control anything. I was really upset because it wasn’t working and the AC was not great. Please update the rooms and make sure the thermostat is actually working
Commentaires de Gestion de l’hôtel
19 mars 2024 par Customer Service, Gestion de l’hôtel
Katherine, we appreciate your feedback. We regret to hear about your issues with the in-room temperature control. We understand how important a comfortable room environment is, and our team regularly checks on these details. We're committed to making the necessary improvements to enhance our guests' experiences. We hope to have the opportunity to accommodate you again to show you positive changes based on your feedback.
par un voyageur
Publié le 18 mars 2024 sur Expedia
Furniture in room was tore up, male staff was not accomodating and did bare minimum work.
Checkout was posted on door of room and stated noon.
Housekeeping let us kniw it was actually 11am but they didn't take down the signs.
I will NEVER stay there again.
Commentaires de Gestion de l’hôtel
18 mars 2024 par Customer Service, Gestion de l’hôtel
Katrina, we're sincerely sorry to hear about your experience. It's important to us that our guests have a comfortable stay and feel supported by our colleagues. We regret any confusion regarding the check-out time and intend to ensure our team members handle such matters with more precision in the future. Please accept our apologies for any discomfort caused by the room conditions. Rest assured we take your feedback seriously and will take necessary steps for improvement.
par un voyageur
Publié le 17 mars 2024 sur Expedia
Breakfast should be included
Commentaires de Gestion de l’hôtel
18 mars 2024 par Customer Service, Gestion de l’hôtel
Gudelia, thank you for staying with us at DoubleTree by Hilton Tigard and sharing your feedback. We noted your suggestion about including breakfast. Comments like yours help us refine our guest experience, and we appreciate it. We hope to host you again in the future, aiming to exceed your expectations next time.
par un voyageur
Publié le 14 mars 2024 sur Expedia
Terrible customer service
Commentaires de Gestion de l’hôtel
14 mars 2024 par Customer Service, Gestion de l’hôtel
Rebecca, it's disheartening to hear about your experience. Exceptional service is a cornerstone of our establishment and we sincerely regret that this was not your encounter. We want to assure you that your feedback has been noted and will be an important part of training initiatives aimed to enhance guest experience. We hope for an opportunity to better serve you in the future.
