Note fondée sur 931 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 août 2024 sur Hotels
Not very clean
Changed rooms three times because of smell or cleaningness
Commentaires de Gestion de l’hôtel
14 août 2024 par Customer Service, Gestion de l’hôtel
Nissrine, the experience you described is not typical of what our team aims for. Cleanliness is a priority for us, and our team will be addressing your concerns. Thank you for sharing your feedback.
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Customer Service, Gestion de l’hôtel
Judith, your feedback is important. Should you wish to share more details about your stay, the team would be interested in hearing more to help improve future experiences.
par un voyageur de tacoma
Publié le 21 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Customer Service, Gestion de l’hôtel
Yu, thank you for choosing to stay with us at DoubleTree by Hilton Tigard. We're thrilled you had a positive experience and look forward to welcoming you back soon.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
The shower had some stains on the floor, definitely needs to be replaced, and sofa was missing in the room so I had half of the room empty.
par un voyageur
Publié le 16 sept. 2024 sur Hotels
I made sure that my reservation was confirmed and hotel.com reaed it was. I received an email from Double Tree to confirming that the reservation. The day we were to travel to Oregon, again I called hotel.com and I was confirmed that it was but then when I called Double Tree, this time I was told that there was no reservation made in my name. I called hotel.com to let them know of the issue but they can't fix the problem issue I was rebooked to a different hotel but I have to pay extra because of a late reservation which to no fault of my own. hotel.com should have paid the extra charges. Really disapointed.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Customer Service, Gestion de l’hôtel
Richard, the experience you described is certainly frustrating. The reservation mix-up and subsequent inconvenience was beyond what anyone should have to deal with before a trip. The team understands your disappointment and appreciates your feedback.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Customer Service, Gestion de l’hôtel
ER, thank you for staying with us at DoubleTree by Hilton Tigard. We are thrilled you enjoyed your stay and look forward to welcoming you back. Safe travels!
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Excellent, friendly staff.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Customer Service, Gestion de l’hôtel
Carol, we’re delighted you loved your experience at DoubleTree by Hilton Tigard. The team is thrilled to have provided you with excellent service. We're looking forward to welcoming you back soon!
par un voyageur
Publié le 11 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Customer Service, Gestion de l’hôtel
Gulhan, thank you for staying with us at DoubleTree by Hilton Tigard. The team is thrilled you enjoyed your visit and looks forward to welcoming you back for another delightful experience.
par un voyageur
Publié le 11 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Customer Service, Gestion de l’hôtel
Susan, thank you for staying with us at DoubleTree by Hilton Tigard. We're thrilled you enjoyed your stay and look forward to welcoming you back!
par un voyageur
Good stay
Publié le 10 sept. 2024 sur HotelsGreat. Service!!!
Thank you for the cookies they where delicious 😋
People at the check in very friendly
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Customer Service, Gestion de l’hôtel
Ruth, thank you for staying with us at DoubleTree by Hilton Tigard. We’re delighted to hear you enjoyed the cookies and found the check-in experience welcoming. We're looking forward to seeing you again soon!
