Note fondée sur 492 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Best service
Publié le 9 août 2024 sur HotelsSuperior customer service from everyone. Didn't do much in regards to the motel. Restaurant was pretty high in price but the service was awesome.
Commentaires de Gestion de l’hôtel
13 août 2024 par JB, Gestion de l’hôtel
Thank you David. We are very happy to hear that you enjoyed your stay with us.
par un voyageur
Publié le 7 août 2024 sur Expedia
Homeless population in the area
Commentaires de Gestion de l’hôtel
8 août 2024 par JB, Gestion de l’hôtel
Thank you for the review Bob. Please come again,
par un voyageur
Great Stay
Publié le 7 août 2024 sur HotelsWe're a couple of old people and one chair wasn't enough and they were kind enough to supply us with another. Nothing but friendly people work here.
Commentaires de Gestion de l’hôtel
8 août 2024 par JB, Gestion de l’hôtel
Thank you David. It was a pleasure to have your stay with us and we hope to welcome you back again in the near future
par un voyageur
Publié le 6 août 2024 sur Hotels
Room was in the basement hallways cluttered and carpet dirty. Ice machine close to room was broken. I have stayed at this hotel multiple times and enjoyed my stay was very disappointed with this stay. Musty order in room.
Commentaires de Gestion de l’hôtel
8 août 2024 par JB, Gestion de l’hôtel
Thank you for the feedback Shauna. Our sincere apologies that we fell short of expectations on this visit. We hope we can earn another opportunity to regain you confidence.
par un voyageur
Publié le 5 août 2024 sur Expedia
We checked in late, had a quick (expensive) cocktail at the lobby bar, showered and crawled into bed. When I woke up the next morning, I noticed there were blood stains on the top sheet of my bed. I WAS NOT FROM ME! I hadn't noticed them the night before but if I had, I would have requested a different room. Upon check out, I informed the manager of the problem. I had taken pictures for proof. Because we had booked through Expedia, she was unable to give me a total refund. She did refund part of my bill related to surcharge or something. I felt that I should have been better compensated for the health hazard and uncleanliness of my bed.
Commentaires de Gestion de l’hôtel
6 août 2024 par JB, Gestion de l’hôtel
Thank you for this information Nancy. Our sincere apologies. We appreciate the feedback and will follow-up and investigate with our housekeeping team immediately
par un voyageur
Publié le 4 août 2024 sur Expedia
I can't say enough wonderful things about the incredible staff here! They went above and beyond to ensure our family had a lovely stay after a long drive.
Koki is an outstanding member of your team and deserves the highest accolades for his warmth and obvious passion for customer service. We would recommend this location to everyone we know because of Koki. He was so warm and welcoming from the moment he held the door for us. He went above and beyond to ensure we felt taken care of. So impressed, on every level!
Thank you for a lovely stay!
Boudreau Family
Commentaires de Gestion de l’hôtel
6 août 2024 par JB, Gestion de l’hôtel
Thank you Annie. We sincerely appreciate your feedback and will ensure it is shared with Koki. He truly is an amazing member of our team.
par un voyageur
Publié le 4 août 2024 sur Expedia
Best hotel i could have asked for affer hiking 3 nights in mount rainier! Super friendly staff, great house keeping service, great location, freat amenities, what more can one ask for!
Commentaires de Gestion de l’hôtel
6 août 2024 par JB, Gestion de l’hôtel
Thank you Arpit. It was a privilege to have you as our guest and we are so happy to were able to see so much of what the Northwest has to offer.
par un voyageur de El Dorado Hills
Publié le 3 août 2024 sur Expedia
Enjoy our stay near the riverfront
Commentaires de Gestion de l’hôtel
6 août 2024 par JB, Gestion de l’hôtel
Thank you Nicole. It's great to hear that you enjoyed your stay with us here on that river.
par un voyageur de Lacey
Publié le 3 août 2024 sur Expedia
The only good thing in this place is the outdoor pool and hot tub. This place is dirty and could use an upgrade.
Commentaires de Gestion de l’hôtel
6 août 2024 par JB, Gestion de l’hôtel
Thank you for the feedback Helen. We are sorry to hear that we did not meet your expectations and hope that we can earn an opportunity to regain your confidence.
par un voyageur
Publié le 1 août 2024 sur Expedia
Hotel is in a sketchy neighborhood, across from a dispensary. Hotel is also underneath the flight path of PDX so very noisy. Hotel also charges a facility of $17.40 where the property information does not mention. You can't control the temperture of room. The only good thing about this hotel property is the size of the room.
Commentaires de Gestion de l’hôtel
1 août 2024 par JB, Gestion de l’hôtel
Thank you for the feedback. Sorry to hear that we were not the right fit for your lodging needs.
