Note fondée sur 830 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 juin 2024 par Owner, Gestion de l’hôtel
Thank you for taking the time to review us, Vincent. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.
par un voyageur
Publié le 19 juill. 2023 sur Expedia
Everything was perfect except the security in the neighborood
Commentaires de Gestion de l’hôtel
25 juill. 2023 par Owner, Gestion de l’hôtel
Julie, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
par un voyageur
Publié le 22 févr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
23 févr. 2023 par Owner, Gestion de l’hôtel
Martin, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
par un voyageur
Publié le 16 oct. 2024
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Owner, Gestion de l’hôtel
Charlene, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
par un voyageur
Publié le 29 août 2024 sur Expedia
But still waiting on my deposit.
Commentaires de Gestion de l’hôtel
30 août 2024 par Owner, Gestion de l’hôtel
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.
par un voyageur de Oakland
Publié le 29 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 août 2024 par Owner, Gestion de l’hôtel
Marissa, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
par un voyageur
Publié le 29 août 2024 sur Expedia
I flew up to Portland for a quick turnaround trip to see a concert. I booked the Hyatt Centric because it was the best deal in the Pearl District but I was blown away by the property and service. The rooms were very hip with an industrial vibe, well appointed and clean. The Front Desk Supervisor Clayton makes this property feel like a luxury 5-star hotel. He personalized my stay by remembering and using my name during my entire visit. He also shared helpful local area info and history that enriched my experience. I was able to walk to the waterfront, shopping and fantastic dining options right from the hotel. The Hyatt also had a fantastic bar and restaurant right on site called Covet I believe. I had a great dinner with Erin and breakfast the next morning with Sam. Both ladies made me feel welcomed and the food was delicious. All in all, 5 stars from me and I'll be back if I ever head to Portland in the future. Thank you!
Commentaires de Gestion de l’hôtel
29 août 2024 par Owner, Gestion de l’hôtel
Beau, thank you for taking the time to let us know about your interaction with Clayton. Clayton is a valued member of our team here and it is with great pleasure that we read reviews like these to let us know what a great job he is doing. We will be sure to share this review with Clayton.
par un voyageur
Publié le 29 août 2024 sur Expedia
The property management was not sufficient. Cleaning was not done timely even when requested. Limited dining. Room was very small and limited. Needs to improve a lot to be a 5 star hotel.
Commentaires de Gestion de l’hôtel
29 août 2024 par Owner, Gestion de l’hôtel
Thank you for taking the time to share your feedback about your recent stay, Ali. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.
par un voyageur
Thieves and Liars.
Publié le 28 août 2024 sur HotelsI forgot my tablet in the room when checking out. I have called several times to get it back and have just been given the runaround that they would get back to me. Nobody has gotten back to me. I would expect this from a motel 6 and not a Hyatt. So if you stay here secure your valuables and if you forget something, know that it will be stolen by the staff within a day and they will just give you the runaround when you try to get it back.
Commentaires de Gestion de l’hôtel
30 août 2024 par Owner, Gestion de l’hôtel
Thank you for taking the time post about your experience, Valerie. We take every review seriously and believe this experience deserves additional attention. Please reach out to us directly to further discuss this offline. Our General Manager Laura V. is waiting for your call. Thank you.
par un voyageur
Publié le 28 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par Owner, Gestion de l’hôtel
Lucia, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
