Note fondée sur 1 029 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 sept. 2024 sur Expedia
We had a pre-existing hole in the wall from the previous tenants, reported it immediately, then had the maintenance person come back 3 times, still not fixed. Then maintenance person came back at 4 30 am to fix while we were sleeping in our beds. My issue is that Hyatt sent out an auto email, and never responded. I don't want free stuff I just want Hyatt to know that that actually happened.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par The Hyatt Regency Portland Team, Gestion de l’hôtel
Good morning,We are so sorry that happened to you during your stay. We will use this as a training opportunity for our team. If you would like to discuss your trip more, please call the hotel directly.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 sept. 2024 par The Hyatt Regency Portland Team, Gestion de l’hôtel
Good morning,Thank you for your outstanding review! We hope you enjoyed your stay with us.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
We’re are frequent visitors to the Hyatt, excellent staff and they’re super attentive to our old english sheepdog. Always clean and tidy rooms with great temperature control and first rate showers.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par The Hyatt Regency Portland Team, Gestion de l’hôtel
Good morning,Thank you for your outstanding review. We are glad you enjoy our clean and tidy rooms with our first-rate showers! We do love dogs around here!
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Clean and comfortable with bonus view!
Commentaires de Gestion de l’hôtel
24 sept. 2024 par The Hyatt Regency Portland, Gestion de l’hôtel
Good morning,Thank you for your fabulous review! We are glad you enjoyed the clean comfortable rooms and the view!
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par The Hyatt Regency Portland, Gestion de l’hôtel
Good morning,Thank you for your excellent review! We hope you enjoyed your stay with us.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par The Hyatt Regency Portland, Gestion de l’hôtel
Good morning,Thank you for your wonderful review. We hope you enjoyed your stay with us.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par The Hyatt Regency Portland, Gestion de l’hôtel
Good morning,Thank you for your great review! We hope you enjoyed your stay with us.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Some things I liked: The water pressure in the showers is great. The rooms were clean. The location is very close to the Moda Center.
Some things that went poorly: We booked a double queen since there were 3 of us traveling (a mom, dad, and daughter). Even though we paid extra for that and booked months in advance, they didn't have one for us. So, the three of us were put in a king room with some extra blankets. To make up for this, they gave us a $50 credit to their market place. That will buy breakfast once for 3 people. They really did us dirty.
Also, the set up of the rooms is not good. If you want privacy in the toilet area, you have to close the door between the toilet area and the beds. So, the people you're travelling with are either not in the room or trapped in the room. So, I recommend only traveling with people you are comfortable being nude in front of and going to the bathroom in close proximity to (there are no fans in the bathroom for background sounds like most hotels have).
Overall, we would not stay here again.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par The Hyatt Regency Portland Team, Gestion de l’hôtel
Good morning,We are sorry that you were put into a room with a king bed when there were 3 of you traveling. If you would like to discuss your stay more, please reach out to the hotel directly.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Very nice and clean room, great restaurant and helpful staff.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par The Hyatt Regency Portland Team, Gestion de l’hôtel
Good morning,Thank you for your fabulous review of the hotel! We hope you enjoyed your stay. Glad that you enjoyed the clean room and great restaurant.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Parking was safe and reasonably priced. The hotel was very clean and comfortable and the staff was nice
Commentaires de Gestion de l’hôtel
23 sept. 2024 par The Hyatt Regency Portland Team, Gestion de l’hôtel
Good morning,Thank you for your excellent review. We are glad that you enjoyed your stay with us.
