Ratings based on 496 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 23, 2024 on Expedia
Cute/hip but trying too hard. Nice shared upstairs outdoor/patio areas. Morning coffee and nice mugs to drink it in were a nice perk. Housekeeping staff helped me bring mine back to my room :) Bathrooms too minimalist - over the top. Glass wall between bathroom and rest of the room, not great for privacy. Room very cramped for a family of 4. Because they seem to be catering to hip Gen Z crowd in every way, I wouldn’t consider it family-friendly.
Comment from Hotel Management
Aug. 23, 2024 by The Jupiter Hotel, Hotel Management
Thank you for offering us your feedback, we appreciate it, and are glad that you had a nice experience staying with us! We hope you enjoyed Portland while you were in the city!
by A traveller
Posted Aug. 21, 2024 on Hotels
Comment from Hotel Management
Aug. 22, 2024 by The Jupiter Hotel, Hotel Management
Thank you for taking the time to offer us feedback, we appreciate it, and we are so glad that you enjoyed your stay with us! We hope to see you again the next time that you're in Portland!
by A traveller
Posted Aug. 18, 2024 on Expedia
Clean and comfortable
Comment from Hotel Management
Aug. 18, 2024 by Jupiter Hotel, Hotel Management
Thank you for taking the time to submit a review! We will pass the compliments on the cleanliness of the room along to our excellent housekeeping staff. We are glad your stay was comfortable, come back and visit us again sometime!
by A traveller from Seattle
Posted Aug. 16, 2024 on Expedia
Cool space in a neighborhood with lots of dining and bar options close by.
Comment from Hotel Management
Aug. 18, 2024 by Jupiter Hotel, Hotel Management
Thanks for taking the time to submit a review! We love being tucked away on the central eastside, with lots of good food and drink nearby. We hope you can come visit again sometime!
by A traveller
Posted Aug. 14, 2024 on Expedia
The hotel was very clean, staff was great, and dealt with said questionable individuals in a quick but respectful manner. Staff was also great as our flight was super delayed and we got in at 2 or 3 am instead of our planned 1130 and we had no issues checking in. The bathroom situation was a little weird. The lack of any type of kitchen equipment was pretty inconvenient, they did not have a microwave to reheat leftovers, and mini fridge was completely full with alcohol you’d be charged for. The area around the hotel had questionable individuals pretty but that was pretty consistent no matter where we were in the city.
Comment from Hotel Management
Aug. 15, 2024 by The Jupiter Hotel, Hotel Management
Thank you for your feedback, we are so glad that you enjoyed your stay with us! We do keep our rooms specifically minimalist so guests can declutter from their daily lives, but there is a microwave in the lobby and you're not automatically charged for removing items from the mini-bar (for the next time that you stay with us). We hope to see you again the next time that you're in Portland!
by A traveller
Posted Aug. 13, 2024 on Hotels
Comment from Hotel Management
Aug. 15, 2024 by The Jupiter Hotel, Hotel Management
Thank you for your feedback, we are so glad that you enjoyed your stay with us! We hope to see you again the next time that you're in Portland!
by A traveller
Posted Aug. 12, 2024 on Expedia
Great customer service and you don’t even have to leave the hotel to have a great time and great food!
Comment from Hotel Management
Aug. 13, 2024 by The Jupiter Hotel, Hotel Management
Thank you for your feedback, we are so glad that you enjoyed your stay with us! We hope to see you again the next time that you're in Portland!
by A traveller
Posted Aug. 11, 2024 on Expedia
Awesome
Comment from Hotel Management
Aug. 11, 2024 by Jupiter Hotel, Hotel Management
Thanks so much for your review Sandra. We are happy to hear you enjoyed your time with us.
by A traveller
Posted Aug. 10, 2024 on Hotels
Comment from Hotel Management
Aug. 11, 2024 by Jupiter Team, Hotel Management
We are glad you enjoyed your stay Jon! Hope to see you next time you are in Portland :)
by A traveller
Posted Aug. 9, 2024 on Expedia
beautiful hotel, but loud at night. Street racing and the dj make for lack of sleep even with their comfortable bed. Parking is limited and if you check in late is not an option. Front staff was short and curse. Definitely don’t ask for next day parking or your room to be cleaned before their designated times otherwise they will go off.
Comment from Hotel Management
Aug. 9, 2024 by The Jupiter Hotel, Hotel Management
Thank you for taking the time to offer us feedback, we're sorry that you did not enjoy your stay more with us. We do hope that you enjoyed Portland while you were in town.
