Note fondée sur 491 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,7 Propreté de la chambre
3,1 Service et personnel
2,5 Confort de la chambre
2,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par francis
Worst ever!
Publié le 18 juill. 2017 sur HotelsWorst place ever !
When there's a sign on the door asking for your own security to lock de door and the lock has visibly been destroyed, you don't sleep that well.
Commentaires de Gestion de l’hôtel
23 août 2017 par brand team member, Gestion de l’hôtel
Dear Francis, Thank you for taking the time to post your review. We apologize for your unpleasant stay as a result of the concerns you describe. Safety and security are high priorities within Motel 6 standards for quality and we regret you felt differently during your visit. We encourage you to contact our Guest Relations department to record the details of your visit to help us provide a better guest experience in the future.
par un voyageur
Publié le 4 sept. 2024
Super nices
par un voyageur
Publié le 26 août 2024 sur Hotels
The bathtub kept draining, regardless of if it was plugged or unplugged when I was giving my kid a bath. Otherwise, was perfectly fine. I mean, it's a clean bed, 4 walls & a roof at a good price, which is exactly what I needed. No real complaints here.
Commentaires de Gestion de l’hôtel
28 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Christopher, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6
par un voyageur
Publié le 23 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Tammy,Thank you for positively rating your stay!Lilith#Team6
par un voyageur
Publié le 14 août 2024 sur Expedia
The room wasn’t ready when I showed up and I was told 15 minutes and it took them 45 minutes to finish room there were little towels. And I didn’t not feel safe for the lock on the door did not lock and the dead bolt was broken off from door being what I assumed kicked in. I will never stay there again!!!!!
Commentaires de Gestion de l’hôtel
21 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Shirie, We are grateful for your feedback and are deeply sorry for the less-than-satisfactory experience you encountered during your recent stay with us. Your comfort and satisfaction are of utmost importance to us, and we are disheartened to learn that we fell short of your expectations. We would greatly appreciate the opportunity to further discuss your experience. Please reach out to us at your earliest convenience. Your feedback will aid us in regaining your trust and in welcoming you back for a more enjoyable stay. Once again, we extend our sincerest apologies for any inconvenience caused. Natalie #team6
par un voyageur
Publié le 5 août 2024 sur Hotels
par un voyageur
Publié le 27 juill. 2024 sur Expedia
My stay was good. Of course I missed the microwave and refrigerator that usually goes with a room. The staff is usually good. Thank you, terry
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Terry, We appreciate for your kind words and positive feedback! Your satisfaction is our top priority and knowing that we succeeded in providing you with a wonderful experience means a lot to us. We truly value your feedback and appreciate you sharing your experience with us.We cannot wait to welcome you back soon for another visit.Natalie #Team6
par un voyageur
Publié le 27 juill. 2024 sur Expedia
At ‘check out’, the only staffer around was away from the office for over 1/2 an hour; meaning I was unable to leave!
Commentaires de Gestion de l’hôtel
14 août 2024 par Brand Experience Team , Gestion de l’hôtel
Hi Steve, We appreciate your valuable feedback. We are genuinely sorry to learn about your recent experience while visiting our property. Your satisfaction is of utmost importance to us, and we regret that we fell short of your expectations. We would like to better understand the specifics of what transpired and how we can make amends. Please contact us so that we can address your concerns promptly. Once again, we apologize for any inconvenience caused. Your feedback is instrumental in our continuous efforts to ensure an exceptional experience for all our customers. Thank you for your understanding.Kaur J. #team6
par un voyageur
Publié le 25 juill. 2024 sur Expedia
My stay was good. I had a refrigerator and microwave for a change in motel 6 which is scarce. I wish I could have taken advantage of it. I was pleased.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Terry, We appreciate your fantastic review! It is incredibly rewarding to hear that you had such a positive experience during your time with us at Motel 6. Our dedicated team is committed to ensuring that every guest feels valued, so receiving your feedback means a great deal to us.We are already looking forward to your next visit, and we are determined to make it just as enjoyable as the last. If there is anything else we can do to enhance your next stay, please do not hesitate to reach out. Your satisfaction is our top priority.Natalie #Team6
par un voyageur
Publié le 21 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2024 par Customer Care Team, Gestion de l’hôtel
Thank you for your feedback. We regret that your experience fell short of your expectations. Your satisfaction is important to us, and we would love to learn more about your stay to ensure we can improve. Please do not hesitate to contact us with any further comments or concerns.
