Note fondée sur 26 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,2 Service et personnel
2,2 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 août 2024 sur Expedia
Scary and weird
Commentaires de Gestion de l’hôtel
31 août 2024 par Brand Experience Team , Gestion de l’hôtel
Hi Audrey, We are grateful for your feedback and are deeply sorry for the less-than-satisfactory experience you encountered during your recent stay with us. Your comfort and satisfaction are of utmost importance to us, and we are disheartened to learn that we fell short of your expectations. We would greatly appreciate the opportunity to further discuss your experience. Please reach out to us at your earliest convenience. Your feedback will aid us in regaining your trust and in welcoming you back for a more enjoyable stay. Once again, we extend our sincerest apologies for any inconvenience caused. Kaur J. #team6
par un voyageur
Publié le 25 août 2024 sur Expedia
Sketchy but nice staff
Commentaires de Gestion de l’hôtel
27 août 2024 par Brand Experience Team , Gestion de l’hôtel
Hi Dicarlo, We would like to get a better understanding of the concerns you have so that we can promptly address them. Please do not hesitate to contact us at your earliest convenience. Your feedback is of great value to us as we continuously work towards enhancing our offerings and providing the best possible customer experience. Once again, we apologize for any inconvenience this may have caused. We sincerely hope to make amends and earn back your trust.Kaur J. #team6
par un voyageur
For Manager and Staff alike
Publié le 22 août 2024 sur Hotelsthe picture of the room showed a jacuzzi and when I ask to get that specific room, I was told no with no explanation. on top of that the door had to be forced shut, felt a little more safe after barricading the door with furniture. security guards highly recommended and desperately needed.
maid was completely disrespectful trying to barge her way in the room after I specifically said I will hand her everything. before check out we were told to leave.
I was quiet and trying to be comfortable. staff was not helpful.
never staying there again
Commentaires de Gestion de l’hôtel
27 août 2024 par Brand Experience Team , Gestion de l’hôtel
Hi Rory, We appreciate you taking the time to share your feedback with us. We regret the recent challenges you encountered while at our property. Your satisfaction is of utmost importance to us, and we are truly sorry for not meeting your expectations. Kaur J. #team6
par un voyageur
Publié le 12 août 2024 sur Expedia
Thank you for the comfortable stay.
Commentaires de Gestion de l’hôtel
19 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Kevin, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Natalie #Team6
par un voyageur
Publié le 6 août 2024 sur Expedia
Friendly employees
par un voyageur
Publié le 5 août 2024 sur Hotels
par un voyageur
Publié le 28 juill. 2024 sur Expedia
par un voyageur
Publié le 22 juill. 2024 sur Expedia
employees made me smile. everyone was cheerful.
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Kevin, Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6
par un voyageur
Publié le 22 juill. 2024 sur Expedia
nice people
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Kevin,Thank you for the perfect rating!Lilith#Team6
par un voyageur
Publié le 22 juill. 2024 sur Expedia
everyone was nice and full of smiles
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Kevin,Thank you for the excellent review! We hope to see you soon.Lilith#Team6
