Note fondée sur 309 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 sept. 2024
Nice and clean
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Annie, Gestion de l’hôtel
Thank for staying with us
par un voyageur
Publié le 10 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par Annie, Gestion de l’hôtel
Thank you for staying with us
par un voyageur
Publié le 10 août 2024 sur Expedia
Yeah this was a huge no for me... every single towel and cloth has a huge brown stain on it. I could have vomited. It really triggered me. Let alone the pictures are such a lie. This place is a Motel, NOT 'H'otel at all... smh.
Brand new and clean microwave was the only plus.
Cleaning staff was as kind as they could be... lord of slamming doors though triggered my panic disorder.
Women who checked me in Wednesday 8/7/24 at 1 pm were VERY kind — ESPECIALLY the one who had injured leg from the job she deserves a promotion!!
Woman who was at the front desk on Thursday 8/8/24 morning though? Oh, heck no… She was really rude and mean. She first insulted me when I went down early in the morning to ask a question. Then she insulted another guest right in front of me later that morning, while we were both buying breakfast from her… Is really shocking and alarming to hear what she said to the young lady. And when the young lady reacted and asked her why for the comment, the lady just shrugged it off, like it didn't matter what she just said. I was honestly totally turned off in that moment. Can't understand why we pay these fees and prices just to get terrible customer service in return for no reason. The young lady didn't do anything wrong but the front desk woman was just rude to her for no reason like she did to me earlier that morning. I'll probably never be a patron at this hotel chain again. Especially due to the health hazard caused by stained towels.
Commentaires de Gestion de l’hôtel
10 août 2024 par Annie, Gestion de l’hôtel
so sorry to hear this about your stay
par un voyageur
Publié le 9 août 2024 sur Expedia
Nice hotel outside the city and close to many waterfalls/ hiking trails.
Commentaires de Gestion de l’hôtel
10 août 2024 par Annie, Gestion de l’hôtel
Thanks for staying with us
par un voyageur
Front desk support
Publié le 7 août 2024 sur HotelsThe woman working the front desk at night was both rude and incompetent. She could not charge my keys. When asked a question she was hostile.
Commentaires de Gestion de l’hôtel
10 août 2024 par Annie, Gestion de l’hôtel
Thanks for staying with us
par un voyageur
Publié le 7 août 2024 sur Expedia
Very friendly worker at the front desk. The room was larger than expect and had a sink area with a flat cooktop. No pots to cook with but we didn't have a need for it so no big deal for us. We did use the microwave and it worked good. Very clean and beds were comfy. I would highly recommend!!
Commentaires de Gestion de l’hôtel
10 août 2024 par Annie, Gestion de l’hôtel
Thank you so much for staying with us
par un voyageur
Publié le 5 août 2024 sur Expedia
Comfortable, clean and friendly!
Commentaires de Gestion de l’hôtel
6 août 2024 par Annie, Gestion de l’hôtel
Thank for staying with us !
par un voyageur
Big cozy Rooms
Publié le 5 août 2024 sur HotelsI was actually surprised by how nice the rooms were, and how close to the I84 it was...15-20 min from pretty much where you wanted to go...The staff was more than accommodating when our lock to our room failed...a couple of things i think needs improvement...having to take your towels down to the front desk was abit challenging and not really ADA helpful...we ran out of body wash...and had to request coffee in our room everyday, and we had a family of ants that kept visiting our room...the firepit was a bonus however...
Commentaires de Gestion de l’hôtel
5 août 2024 par Annie, Gestion de l’hôtel
Thanks for choosing us for your stay
par un voyageur
10/10
Publié le 5 août 2024 sur HotelsAmazing hotel, service was awesome! Very clean hotel will be back
Commentaires de Gestion de l’hôtel
5 août 2024 par Annie, Gestion de l’hôtel
Thanks for choosing us for your stay!
par un voyageur
Publié le 4 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 août 2024 par Annie, Gestion de l’hôtel
Thanks for staying with us
